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The North Wall Arts Centre

South Parade, Oxford, OX2 7JN

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Oxford Parkway.

Opening Hours

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building in South Parade.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The width of the door opening is 102cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Reception

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the ground floor lobby.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located in the last row of the stalls in the lower gallery.
  • Designated seating with limited views is to the side of the lower gallery seats.
  • The view is limited by side angle.
  • Wheelchairs are left with you.
  • A companion may sit with you.
  • Companions sit in the adjacent seat.
  • It is 12m (13yd 4in) from the designated seating area to the nearest accessible toilet.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing assistance system is a fixed loop.
  • Staff are trained to use the hearing assistance system.
  • The rows suitable for hearing assistance systems are everywhere .
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 18/05/2023.
  • The hearing assistance system was working at the time of testing.
  • There is not a wheelchair to borrow.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • The back row of the theatre has movable seating so that wheelchair users can be accommodated. Some theatre guests prefer to use the side gallery which does have some restricted viewing the closer it is to the stage.
    • There is also an infrared hearing system.

Level Change (Theatre Seating)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located each side of the seating area.
  • There is/are 5 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • The seating arrangement varies for each performance.
    • There are three deep steps 18cm+ up to the stage both sides when it is at the rear of the theatre; these are used occasionally during audience participation.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2, 3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located in the ground floor foyer.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2, 3.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 8m (8yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 82cm (2ft 8in).
  • The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Accessible Toilet (Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 19m (20yd 2ft) from the main entrance.
    • This accessible toilet is located on the ground floor, to the left of reception.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 152cm x 327cm (4ft 12in x 10ft 9in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 81cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • There is a medium colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 74cm (2ft 5in).

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.