Access Guide
Summary
- This is an inpatient unit.
- Services within this area include: assessment, treatment and rehabilitation.
- The Bracton Centre is a secure site with various inpatient units / wards. The Bracton Centre provides a range of specialist forensic mental health services for people aged 18 - 65. The wards / units within the secure area include: New Birchwood, Birchwood (pre-discharge), Danson Clinic, Burgess Clinic, Crofton Clinic and Crofton ICU, Heath Clinic and Joydens Unit. Bracken House Pharmacy and the William Morris Centre are located outside of the secure site.
Getting Here
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By Road
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- Bracton Centre is located on Bracton Lane off Leyton Cross Road Dartford.
The Centre can be accessed via the A2 then A2018 towards Bexley.
For Sat/Nav guidance enter DA2 7AF. - There is parking for staff and visitors at the front of the Centre.
- Bracton Centre is located on Bracton Lane off Leyton Cross Road Dartford.
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By Bus
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- The nearest bus stop is approximately 0.6 miles away on Leyton Cross road, with services B12 and D30 to Erith, Joydens Wood and Coldblow.
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By Train
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- The nearest train station is Bexley, approximately 2.8 miles away via A2018 or A2.
Services are to and from Woolwich Arsenal, Northfleet and London Cannon Street.
The station is managed by South Eastern Railways.
- The nearest train station is Bexley, approximately 2.8 miles away via A2018 or A2.
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Useful Links
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- Providers of local bus services.
- To view the web page described above click here (opens in new tab).
- South Eastern Railways.
- To view the web page described above click here (opens in new tab).
- Google maps location finder.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
- There is a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are not available.
- There is not a/are not hearing assistance system(s) available.
- Home visits services are not available.
Parking (Bracton Centre - Main Car Park)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located near the Bracton Centre Reception entrance.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 228cm x 437cm (7ft 6in x 14ft 4in).
- The nearest Blue Badge bay is 12m (13yd 4in) from the Bracton Centre Reception entrance.
- The furthest Blue Badge bay is 14m (15yd 11in) from the Bracton Centre Reception entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is a designated drop off point.
- The drop off point is located in front of the Bracton Centre Reception entrance.
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Comments
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- There are 2 bays for electric vehicles within the car park.
Opening Times
- Access is by appointment only.
Outside Access (Bracton Centre Reception)
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Entrance Details
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- This information is for the entrance located at the entrance to the site, at the top of the main car park.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 117cm (3ft 10in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 93cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 93cm.
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Ramp/Slope Details
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- The ramp/slope is located leading up to the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
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Comments
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- The slope/ramp has tactile paving at the bottom.
Reception (Bracton Centre Reception)
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Reception
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- The reception point is located ahead as you enter via the Bracton Centre Reception entrance.
- The reception point is approximately 4m (4yd 1ft) from the Bracton Centre Reception entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is stone.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is bench seating only.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
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Comments
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- There is a counter located between the secure entrance doors to the left of reception used when entering/exiting the site (photographs 3 and 4).
- The counter is 104cm high.
- Opposite this counter is the security office.
Entrance (Bracton Centre Reception - Secure Site Entrance)
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Entrance Details
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- This information is for the entrance located to the left of the Reception desk.
- The entrance area/door is not clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 155cm (5ft 1in).
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 83cm.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 82cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Comments
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- This is a secure entrance where visitors will be escorted from by a member of staff.
- There is a bell 155cm high to call Reception to exit the secure site.
- There is a security office between the entrance doors. The door is 77cm wide, opens towards you but is permanently kept open (photographs 5 and 6). Security guards will make sure certain items do not enter site.
- The Reception point between door is shown in photographs 7 and 8.
Getting Around
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Access
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- There is step free access throughout the majority of the building.
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Circulation
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- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is vinyl and laminate.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails are not provided in corridors.
- Seating is not provided in corridors.
- There is high visual contrast between the walls and floor in all areas.
- The lighting levels are good.
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Signage and Wayfinding
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- Wayfinding signage is not provided.
- The colour, design and typeface of signs is not consistent throughout the building.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
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Comments
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- Photographs 1-5 show some of the corridors. There is one internal ramp leading up to the Heath Clinic.
- Most doors are kept permanently open, however the main building has to be passed through to reach certain areas, so the member of staff accompanying the visitor can open these doors if needed.
- Photographs 7-9 show some of the paths between buildings / areas. The paths have slight slopes in places.
Level Change (Ramped Access to New Birchwood, Heath Clinic and Focal Point)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading towards the Heath Clinic from the Therapies corridor.
- The ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The lighting levels at the ramp/slope are good.
Entrance (Meadows Entrance)
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Entrance Details
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- This information is for the entrance located immediately to the right from the secure site reception entrance.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 142cm (4ft 8in).
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 83cm.
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Comments
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- This entrance gives access to the Meadows which is used for exercise or visitation during good weather.
- This entrance gives access to Birchwood and other buildings which are within the Meadows.
Area(s) (The Meadows)
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Facilities
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- The facilities/services located immediately to the right from the secure site reception entrance include; an outdoor area which can be used for exercise or visitation during good weather.
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Access
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- There is step-free access throughout the area.
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Comments
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- The Meadows consists of tarmac paths within a large field with exercise equipment. Bench seating is provided in some areas.
Outside Access (Crofton and Burgess Clinics / Wards Building Entrance)
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Entrance Details
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- This information is for the entrance located along the path to the left from the secure site entrance at Bracton Centre Reception.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 93cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance door.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up the ramp.
- The width of the ramp is 125cm.
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Comments
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- A staff member is needed to open this door as a key-card is required.
Outside Access (Danson Clinic Entrance)
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Entrance Details
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- This information is for the entrance located directly opposite the secure site reception entrance.
- The entrance area/door is not clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 93cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
Room / Area (Sports Hall)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Sports Hall.
- The room / area is approximately 11m from the Crofton Clinic building entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are light.
- The width of the door opening is 70cm (2ft 4in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
Room / Area (Multi-Faith Prayer Room - Visitors Room)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; The Haven Multi-Faith Prayer Room.
- The room / area is approximately 52m from the Burgess and Danson Wards building entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 75cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
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Comments
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- The multi-faith prayer room is used as one place where visitors can meet patients.
- It is located outside the ward itself, 50 metres along the corridor immediately to the right from the Danson/Burgess Ward building entrance.
- The multi-faith prayer room is used as one place where visitors can meet patients.
Room / Area (Sensory Clinical Room)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Sensory Clinical Room.
- The room / area is approximately 13m from the Burgess and Danson Clinics building entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 76cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
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Comments
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- This room is located along the Therapies corridor, to the right from the Danson and Burgess Clinics building entrance.
- The desk in this room is 75cm high.
Room / Area (Forensic Recovery College)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Forensic Recovery College.
- The room / area is approximately 14m from the Danson and Burgess Clinics building entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are light.
- The width of the door opening is 76cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
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Comments
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- The room is along the Therapies corridor.
- There is also a similar smaller room called the Art Room and a Supervised Kitchen along the corridor for patients.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located on the ground floor Therapies corridor.
- The fitness suite is 25m (27yd 1ft) from the Burgess and Danson Clinics building entrance.
- There is level access to the fitness suite.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are single.
- The doors are heavy.
- The opening is 76cm (2ft 6in) wide.
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Fitness Suite (General)
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- Staff receive some training in assisting disabled people.
- A portable hearing loop is not available for induction.
- There is not clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Comments
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- There is a counter with a wash basin at 93cm high.
- There is a standard toilet within the gym.
Other Floors (Henri's Café)
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- There are manual, heavy, double doors to enter and exit the stairwell on the first floor.
- The floors which are accessible by stairs are G and 1.
- There are 18 steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are good.
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Comments
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- Henri's café and the café standard toilets are only areas accessed by these stairs.
Eating and Drinking (Henri's Café)
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Location and Access
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- The following information is for the café.
- The café is located on the first floor within the Burgess and Danson Ward building.
- There is stepped access to the café.
- For access there are double manual doors which may be difficult to open.
- The café can be used as an area for visitation for the wards.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; menu boards.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are not available.
- This area does not play background music.
- There is not a hearing assistance system.
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Service Counter(s)
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- The height of the counter is 90cm.
- There is not a moveable card machine available for payment.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- Staff are unable to make a table accessible to wheelchair users.
- The distance between the floor and the underside of the highest dining table is 64cm.
- The standard height for the underside of dining tables is 74cm.
- The surface height of the lowest table is 40cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests on both sides.
- There are also coffee tables, armchairs and sofas.
- The type of flooring in this area is laminate.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
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Comments
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- There is a push-button alarm 135cm high within the café.
- The café has a pool table, sofas and standard male and female toilets.
Toilet with Adaptations (Reception Waiting Area - Right Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located in the waiting room to the right of the reception desk.
- This accessible toilet is approximately 6m (6yd 1ft) from the Bracton Centre Reception entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens outwards.
- The door is light.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 88cm (2ft 11in).
- The visual contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The visual contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 175cm x 255cm (5ft 9in x 8ft 4in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- The transfer space is obstructed by a female sanitary bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is medium.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The visual contrast between the wall-mounted grab rail(s) and wall is medium.
- The visual contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat visual contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 92cm (3ft).
- The visual contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 99cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 115cm (3ft 9in).
- The visual contrast between the hand dryer and the wall is medium.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 92cm.
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Comments
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- The toilet is not signed as an accessible toilet or for its baby change facilities.
Standard Toilet(s) (Therapies Corridor and Fitness Suite)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located along the ground floor Therapies corridor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 19m from the Burgess and Danson Clinics building entrance.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- There is written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 84cm.
- The wash basin(s) tap type is push.
- Lighting levels are good.
- There is a similar toilet next to the Therapies Corridor toilet in the fitness suite next door. It is shown in photograph 3.
Standard Toilet(s) (Henri's Café)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located within Henri's café on the first floor.
- There is stepped access into the toilet(s).
- The standard toilet(s) is/are approximately 9m from the café entrance and 26m from the building entrance.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 87cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
- There is a push alarm at 124cm high.
Location of Toilet / Changing Facilities
- Accessible toilet facilities are located to the right of the Bracton Centre Reception, before the secure site entrance.
- Shared standard toilet facilities are located along the Therapies corridor, close to the Danson Clinic within the secure site area.
- Female and male standard toilet facilities are located in Henri's café close to the Danson Clinic within the secure site area. There is stepped access.
- Parent and baby changing facilities are located in the accessible toilet by the main reception and secure site entrance.
