You are on Summary. Skip to the next section.

Summary

• This is a community hospital.
• Services within the building include: the X-Ray department.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Erith and District hospital is located to the West of Erith via the A220 on Park Crescent, Erith.
    For Sat/Nav Guidance enter DA8 3EE.
  • Free patient and visitor parking is available at the Hospital.
    There are Blue badge bays available and a Drop Off point in front of the Outpatients entrance.
• By Bus View
  • There is a bus stop located on the hospital site with route B12 services to Erith and Coldblow.
• By Train View
  • Nearest train station is Erith, approximately 2.2 miles away via A2016.
    The station offers services to and from London Cannon Street, Crayford and Dartford.
    The station is operated by South eastern railways.
• Useful Links View
  • Transport for London, operators of local bus routes.
  • To view the web page described above click here (opens in new tab).
  • South Eastern railways, providers of services to and from Erith station.
  • To view the web page described above click here (opens in new tab).
  • Google Maps location finder.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is not a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• There is not a/are not hearing assistance system(s) available.
• Home visits services are not available.

You are on Parking (Outpatients, Urgent Care Centre, X-Ray Department and Lodge Car Park). Skip to the next section.

Parking (Outpatients, Urgent Care Centre, X-Ray Department and Lodge Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located running along the rear of the site, serving the Outpatients, Urgent Care Centre, X-Ray Department and Lodge.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 6 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 239cm x 457cm (7ft 10in x 14ft 12in).
  • The nearest Blue Badge bay is 19m (20yd 2ft) from the X-Ray Department entrance.
  • The furthest Blue Badge bay is 81m (88yd 1ft) from the X-Ray Department entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • There is a designated drop off point.
  • The drop off point is located in front of the Outpatients entrance.
  • There is a dropped kerb from the drop off point.
  • There is tactile paving on the dropped kerb.
• Comments View
  • The car links with the front main car park with further Blue Badge and standard bays via a stepped or ramped level change.
  • Photograph 8 shows the pedestrian crossing across the car park.

You are on Level Change (Site Car Parks). Skip to the next section.

Level Change (Site Car Parks)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located between the front main car park and the car park for the services to the rear.
• The ramp/slope is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on the left going up the ramp.
• The width of the ramp/slope is 120cm (3ft 11in).
• The ramp/slope does bypass the step(s).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left-hand side of the ramp.
• There is/are 3 step(s) to the area/service.
• There is tactile paving at the top and bottom of the step(s).
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

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• Comments View
  • The steps have tactile paving at the top and bottom.

You are on Parking (Main Site Car Park). Skip to the next section.

Parking (Main Site Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of and to the rear of the Community Mental Health Centre.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 6 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 235cm x 456cm (7ft 9in x 14ft 12in).
  • The nearest Blue Badge bay is 9m (9yd 2ft) from the Community Mental Health Services main entrance.
  • The furthest Blue Badge bay is 72m (78yd 2ft) from the Community Mental Health Services main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • There is not a designated drop off point.
• Comments View
  • Photographs 1-4 show the 6 Blue Badge bays.
  • Only 2 of the bays are clearly marked.
  • Photographs 5 and 6 show the standard bays and photograph 7 shows the 2 electric vehicle charging bays.
  • There is unmarked standard parking available on Park and Hind Crescent by the hospital (photograph 8).

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 16:30.
• Tuesday 09:00 - 16:30.
• Wednesday 09:00 - 16:30.
• Thursday 09:00 - 16:30.
• Friday 09:00 - 16:30.
• Saturday Closed.
• Sunday Closed.

You are on Outside Access (X-Ray Department Entrance). Skip to the next section.

Outside Access (X-Ray Department Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the bunker, opposite the Northumberland Medical Centre.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped and stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 72cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 70cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance, sloping down towards it.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up the ramp.
  • The width of the ramp is 110cm.
  • The ramp/slope does not bypass the step(s).
• Step Details View
  • The step(s) is/are located at the door (doorstep).
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).
• Comments View
  • Photograph 2 shows the 5cm step by the first entrance door.
  • Photograph 4 shows the dark mat after the second entrance door.
  • Photographs 5 and 6 show the ramp down to the entrance.
  • There is another similar ramp with the handrail on the left going up, leading to the same entrance (photographs 7 and 8).

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located on the right-hand side once through the entrance doors.
  • The reception point is approximately 7m (7yd 1ft) from the X-Ray Department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step free access throughout the majority of the building.
• Circulation View
  • There are not doors in corridors which have to be opened manually.
  • There are corridors with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
  • The type of flooring in walkways and corridors is carpet and vinyl.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are not provided in corridors.
  • Seating is not provided in corridors.
  • There is high visual contrast between the walls and floor in all areas.
  • The lighting levels are good.
• Signage and Wayfinding View
  • Wayfinding signage is not provided.
  • The colour, design and typeface of signs is not consistent throughout the building.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Waiting Room / Area (Changing Room Waiting Room). Skip to the next section.

Waiting Room / Area (Changing Room Waiting Room)

• There is a waiting room / area.
• The waiting room / area is approximately 16m from the X-Ray Department entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are permanently held open.
• The width of the door opening is 72cm (2ft 4in).
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is not space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Imaging Room (Controlled Area: X-Rays). Skip to the next section.

Imaging Room (Controlled Area: X-Rays)

• This section describes the X-Ray Room(s), located close to the changings rooms and reception.
• The name / number of the room surveyed was; X-Rays.
• This room is not accessed via a changing room.

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• Imaging Room View
  • There is step free access into the imaging room.
  • The changing room is approximately 12m from the reception.
  • The changing room is approximately 7m from the main waiting area.
  • The door opens inwards.
  • The door(s) is/are single width.
  • The door(s) may be difficult for some to open.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 75cm.
  • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
  • The type of flooring is vinyl/laminate.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is no hoist available.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the imaging room.
  • The lighting levels in the imaging room are adjustable.

You are on Standard Changing Cubicle / Room. Skip to the next section.

Standard Changing Cubicle / Room

• The changing cubicle/room is located near the reception and waiting room.
• The changing cubicle/room is 6m from the waiting room/area.
• There is step-free access to the changing cubicle/room.
• There is a sliding curtain for access.
• The width of the door opening is 67cm.
• The type of flooring in the room is vinyl/laminate.
• There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
• There is a bench seating in the cubicle/room.
• There are 6 cubicles, each with a bench at 46cm high.
• There is a/are coat hook(s) available.
• There are coat hooks at 128cm and 159cm from the floor.
• There is not an emergency alarm in the changing cubicle/room.
• The lighting levels are good.

You are on Level Change (Standard Toilets). Skip to the next section.

Level Change (Standard Toilets)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located by the entrance to the toilet cubicles.
• There is/are 1 step(s) to the area/service.
• The step(s) is/are clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is not a/are not handrail(s) at the step(s).
• The lighting levels at the step(s) are good.

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• Comments View
  • There are 2 standard cubicles.
  • These are both accessed via a 3/4cm step as shown in photograph 1.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located next to the standard changing room cubicles.
  • There is stepped access into the toilet(s).
  • The standard toilet(s) is/are approximately 19m from the X-Ray Department entrance.
  • The visual contrast between the external toilet door(s) and wall(s) is low.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are good.
  • The toilets are accessed via a shallow step (as shown in photograph 6).

You are on Location of Toilet / Changing Facilities. Skip to the next section.

Location of Toilet / Changing Facilities

• Accessible toilet facilities are located within the Community Mental Health ground floor corridor (2), in The Lodge, by the entrance to the Urgent Care Centre and along the ground floor corridor of Outpatients.
• Female and male standard toilet facilities are located within the Community Mental Health Centre ground floor waiting room, by the changing rooms in the X-Ray Department (stepped access) and within the Urgent Care Centre waiting area.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Erith Centre (Community Mental Health Centre) link (new tab) - click here.