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Green Parks House - Norman Ward

Farnborough Common , Orpington, Kent, BR6 8NY

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Access Guide

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Getting Here

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are not available.
  • There is not a/are not hearing assistance system(s) available.
  • Home visits services are not available.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 368cm x 600cm (12ft 1in x 19ft 8in).
    • The nearest Blue Badge bay is 3m (3yd 10in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is block paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Princess Royal University Hospital.
    • The car park is located opposite the building.
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Getting To (Norman Ward)

  • Norman Ward is/are located on the first floor of Green Parks House.
  • Access to Norman Ward is via the Green Parks House main entrance.
  • Enter Green Parks House via the main entrance.
    Proceed ahead to the lift located on the right. Take the lift to the first floor.
    On exiting the lift, turn right thought the double doors and the ward is located on the left.
  • There is step free access to Norman Ward.
  • Norman Ward is approximately 11m from the lift.
  • There is a/are manual, heavy, double door(s) between the lift and the department/service.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 140cm (4ft 7in).
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 191cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 170cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Lift

  • There is a lift for public use.
  • The lift is located ahead as you enter and to the right.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 9m (9yd 2ft) from the main entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G and 1.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The visual contrast between the external lift controls and the control plate is low.
  • The visual contrast between the external lift control plate and the wall is high.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 112cm x 225cm (3ft 8in x 7ft 5in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Other Floors

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are varied.

Room / Area (Relatives Room)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Relatives Room.
  • The room / area is approximately 35m from the main entrance.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 83cm (2ft 9in).
  • The type of flooring is carpet.
  • There is not room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room / area.
  • Lighting levels are good.
  • Comments View
    • There is a flip down baby change table in the room, at 90cm high.

Ward

  • Ward Information View
    • This is a/an Adult Mental Health ward.
    • This is a shared ward.
    • There is/are 17 side room(s) available.
    • There is/are 17 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 75cm (2ft 6in).
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 135cm (4ft 5in).
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 142cm (4ft 8in).
    • There is not a door release button when exiting.
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Example Side Room View
    • There are no side rooms available with an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The visual contrast between the walls and the floor in the side room is high.
    • The lighting levels in the side room are moderate to good.
    • The width of the door opening into the ensuite is over 75cm.
    • There is not a clear unobstructed turning space within the ensuite.
    • The fixtures/facilities available in the ensuite include; a wheel in shower, a toilet and a wash basin.
    • The visual contrast between the walls and the floor in the ensuite is high.
    • The lighting levels in the ensuite are moderate to good.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is not available on the ward.
    • There are not accessible washroom facilities for patients on the ward.
    • There are not accessible toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located on the ground floor.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located on the ground floor.
  • Comments View
    • Visiting takes place in the relatives room on the ground floor on a Wednesday morning, Friday morning and Sunday afternoon.

Washroom (Ensuite)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is pictorial signage on or near the washroom door.
    • The width of the door opening is 86cm (2ft 10in).
    • The dimensions of the washroom are 186cm x 130cm (6ft 1in x 4ft 3in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is not an emergency pull cord alarm.
    • There is a push button alarm system in this washroom.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 92cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is push. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 133cm.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • Disposal facilities are not available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • The toilet has a lid obstructing the back rest/cistern/wall.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 128cm.
    • There is a flush on the transfer side.
    • There is no dropdown rail for the toilet.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The height of the toilet roll holder is 130cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head height is fixed.
    • The height of the shower head is 199cm (6ft 6in).
    • The shower control type is push.
    • There is no seat for the shower.
    • There are not wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The visual contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The toilet seat visual contrast is low.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are moderate to good.
  • Comments View
    • The ensuite is accessed via a curtain.

Washroom (Ward Bathroom)

  • Washroom Details View
    • The washroom surveyed has a bath, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • The washroom surveyed is located in the female area of the ward.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is female.
    • There is written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards and outwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 85cm (2ft 9in).
    • The dimensions of the washroom are 256cm x 229cm (8ft 5in x 7ft 6in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is not an emergency pull cord alarm.
    • There is a push button alarm system in this washroom.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 89cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is push. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 126cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 110cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • The toilet has a wall which can act as a back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 187cm.
    • There is a flush, however it is not on the transfer side.
    • There is no dropdown rail for the toilet.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 95cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Bath Details View
    • There is a bath.
    • The height of the side of the bath from floor level is 55cm (1ft 10in).
    • The bath is not height adjustable.
    • The bath tap type is push. It is not a mixer tap.
    • There is a shower over/for the bath.
    • The shower head height is fixed.
    • The height of the shower head is 194cm (6ft 4in).
    • There are not wall-mounted grab rails available for the bath.
    • A bath hoist is not available.
  • Colour Contrast and Lighting View
    • The visual contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The toilet seat visual contrast is high.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are good.

Standard Toilet(s) (Ward Toilet)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located ahead as you enter the ward and to the right.
    • There is step-free access into the toilet(s).
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 88cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.
  • Toilet Facilities 2 View
    • The male toilet is located ahead as you enter and to the left.
    • There is step-free access into the toilet(s).
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 87cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are low to moderate.

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