You are on Getting Here (Royal Oldham Hospital). Skip to the next section.

Getting Here (Royal Oldham Hospital)

Collapse all Expand all

• By Road View
  • The Royal Oldham Hospital is located to the north of the town centre, on Rochdale Road.
    It is accessible from the M62 (junction 20), via the A627(M), continuing onto the A627 Chadderton Way, then the A6048 and the A671 Rochdale Road.
    It is also accessible from the M60 (junction 22), via the A62, then the A669 Middleton Way and A671 Rochdale Road.
  • Car Park 4 is located in the centre of the hospital grounds on Janus Drive, next to Parklands House.
    There are 3 Blue Badge bays in the car park.
• By Bus View
  • Bus services 149, 159, 182, 183, 402, 409 and 837 all stop on Rochdale Road outside the main hospital entrance.
    The bus stops are 0.1 mile from the hospital, approximately a 2 minute walk.
• By Train View
  • The closest railway station is Mills Hill which is 2.8 miles away.
• By Tram View
  • The closest Metrolink stop is Westwood, which is 1 mile away.
• Useful Links View
  • Bus and tram services for Transport for Greater Manchester, giving routes, timetables and departure times for buses and trams.
  • To view the web page described above click here (opens in new tab).
  • Mills Hill Station Northern Rail.
  • To view the web page described above click here (opens in new tab).
  • Westwood tram stop.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Parklands House). Skip to the next section.

Getting Help and Assistance (Parklands House)

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; large print on request and different languages on request.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• There is a/are hearing assistance system(s) available.
• The type of system is a fixed loop.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 14/08/2024.
• The hearing loop was working at the time of testing.
• Home visits services are not available.

You are on Hospital Parking (Car Park 4). Skip to the next section.

Hospital Parking (Car Park 4)

Collapse all Expand all

• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in the centre of the hospital grounds on Janus Drive.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 3 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 305cm x 445cm (10ft x 14ft 7in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located opposite the car park outside the estates office.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located opposite the car park outside the estates office.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 81m (88yd 1ft) from the Parklands House entrance.
• Comments View
  • Payment can be made using the PayByPhone App, location 807072.
  • Blue Badge Holders do not need to obtain a parking ticket.

You are on Getting To (Oak Ward). Skip to the next section.

Getting To (Oak Ward)

• Oak Ward is/are located on the second floor of Parklands House.
• Access to Oak Ward is via the Parklands House main entrance.
• Enter Parklands House via the main entrance and proceed straight ahead through the lobby area.
  Turn left and go through the double doors into the lift lobby.
  Take the lift to the second floor.
  Exit the lift and the entrance to Oak Ward is ahead and on the left.
• There is step free access, via lift, to Oak Ward.
• Oak Ward is approximately 4m from the lift.
• There is a/are manual, heavy, double door(s) between the Parklands House main entrance and the department/service.
• There are resting areas along the route.
• Wayfinding signage is provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Parklands House - Main Entrance). Skip to the next section.

Outside Access (Parklands House - Main Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located at the front of Parklands House.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 144cm (4ft 9in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 107cm (3ft 6in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 155cm.
• Step Details View
  • The step(s) is/are located off Janus Road.
  • There is/are 4 step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up the step(s).
• Comments View
  • There is a long, very slight slope on the route from car park 4.
  • The steps are used as a shorter route from road.

You are on Lift (Parklands House). Skip to the next section.

Lift (Parklands House)

• There is a lift for public use.
• The lift is located to the left after the entrance lobby.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 13m (14yd 8in) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1 and 2.
• There are manual, heavy, double doors to access the lift lobby on the ground floor.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is high.
• The visual contrast between the external lift control plate and the wall is high.
• The clear door width is 101cm (3ft 4in).
• The dimensions of the lift are 120cm x 250cm (3ft 11in x 8ft 2in).
• There are separate entry and exit doors in the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

Collapse all Expand all

• Comments View
  • Public access is to the ground and 2nd floors only.

You are on Entrance (Oak Ward). Skip to the next section.

Entrance (Oak Ward)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located on the second floor of Parklands House.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 144cm (4ft 9in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 144cm (4ft 9in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 107cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 107cm.

You are on Ward (Oak Ward). Skip to the next section.

Ward (Oak Ward)

Collapse all Expand all

• Ward Information View
  • This is a/an acute mental health ward.
  • This is a male ward.
  • There is/are 22 side room(s) available.
  • There is/are 22 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 105cm (3ft 5in).
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • There is level access throughout the ward.
  • Staff can provide assistance with using any manual doors within the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are varied.
• Relatives' Room View
  • There is a relatives' room for the ward.
  • The width of the door opening into the relatives' room is over 75cm.
  • There is a clear turning space in the relatives' room.
  • There is a/are chair(s) with armrests available within the relatives' room.
• Example Side Room View
  • There are no side rooms available with an accessible ensuite.
  • The width of the door opening into the side room is over 75cm.
  • The side room surveyed does not have a ceiling track hoist.
  • There is not room for a wheelchair user to manoeuvre around the bed.
  • Bedside storage is available.
  • The visual contrast between the walls and the floor in the side room is medium.
  • The lighting levels in the side room are good.
  • The width of the door opening into the ensuite is under 75cm.
  • There is not a clear unobstructed turning space within the ensuite.
  • The fixtures/facilities available in the ensuite include; a shower, a toilet and a wash basin.
  • The visual contrast between the walls and the floor in the ensuite is low.
  • The lighting levels in the ensuite are good.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is not available on the ward.
  • There are not accessible washroom facilities for patients on the ward.
  • There are not accessible toilet facilities for patients on the ward.
• Visitor Facilities View
  • There are accessible toilet facilities on the ward for visitors.
  • There are standard toilet facilities on the ward for visitors.
• Visiting Times View
  • There are set visiting times for the ward.
  • Visiting times are 09:00 to 12:00, 13:00 to 17:00 and 18:00 to 20:00.
  • The visiting times are the same for each day.
  • Protected meal times are between 12:00 to 13:00 and 17:00 to 18:00.

You are on Day Room / Lounge Area (Day Room). Skip to the next section.

Day Room / Lounge Area (Day Room)

• There is a day room/lounge area.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are permanently held open.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There is a mixture of seating with and without armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the highest table is 72cm (2ft 4in).
• The room does have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Eating and Drinking (Dining Room). Skip to the next section.

Eating and Drinking (Dining Room)

Collapse all Expand all

• Location and Access View
  • For access there are double manual doors which is permanently held open.
• Service and Menus View
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does not play background music.
  • There is not a hearing assistance system.
• Service Counter(s) View
  • The height of the counter is 126cm.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 72cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is vinyl.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.

You are on Consultation / Treatment Room (Dispensary). Skip to the next section.

Consultation / Treatment Room (Dispensary)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Dispensary.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

Collapse all Expand all

• Comments View
  • The treatment room door has a built-in hatch/counter for dispensing medicines.
  • The counter is medium height (77cm-109cm)
  • There is room to sign documents.

You are on Entrance (Therapy Hub). Skip to the next section.

Entrance (Therapy Hub)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located at the right hand side of Oak ward.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 107cm.

You are on Consultation / Treatment Room (Therapy Hub - Sensory Room). Skip to the next section.

Consultation / Treatment Room (Therapy Hub - Sensory Room)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Snoezlin.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is carpet and vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are adjustable.

You are on Consultation / Treatment Room (Therapy Hub - Activity Room). Skip to the next section.

Consultation / Treatment Room (Therapy Hub - Activity Room)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Activity Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 104cm (3ft 5in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Therapy Hub - Gym). Skip to the next section.

Consultation / Treatment Room (Therapy Hub - Gym)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Gym.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Family Room (Family Room - Aspen and Oak Wards). Skip to the next section.

Family Room (Family Room - Aspen and Oak Wards)

• The family room is located to the right from the Aspen Ward entrance.
• There is step-free access to the family room.
• The family room is clearly signed.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) has a closer and maybe difficult for some to open.
• The width of the door opening is 89cm.
• The type of flooring in the family room is vinyl/laminate.
• There is sufficient space for a wheelchair user to manoeuvre within the family room.
• There is a mixture of chairs with and without armrests.
• There is sufficient space for a wheelchair user to use the seating area.
• There is space for an assistance dog to rest.
• No tables are permanently fixed.
• There is not a refreshment counter.
• There is not a sink.
• There is not a television.
• Vending machines are not available.
• There is not a water dispenser available.
• There is a play area or toys/books for a child to play with.
• There is not a hearing assistance system for the room(s).
• Background music is not played in the room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels in the room are good.

You are on Toilet with Adaptations (Family Room - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Family Room - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located to the right from the Aspen Ward entrance, before the entrance to the family room.
  • This accessible toilet is approximately 4m (13ft) from the Aspen Ward entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The visual contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The visual contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 180cm (4ft 11in x 5ft 10in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 60cm (1ft 11in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There are dropdown rails on both sides of the toilet.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The visual contrast between the wall-mounted grab rail(s) and wall is high.
  • The visual contrast between the walls and floor is low.
  • There is an emergency alarm .
  • There is a push button alarm in the toilet.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is not a mirror.
  • There is not a shelf within the accessible toilet.
  • The toilet has a wall which acts as a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 6in).
  • The toilet seat visual contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 92cm (3ft 0in).
  • The visual contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 69cm (2ft 3in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 107cm .
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 138cm (4ft 6in).
  • The visual contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • This toilet is used by visitors of both the Aspen Ward and the Oak Ward.

You are on Standard Toilet(s) (Therapy Hub). Skip to the next section.

Standard Toilet(s) (Therapy Hub)

• Standard toilet facilities are available.

Collapse all Expand all

• Toilet Facilities View
  • The shared toilet is located in the Therapy Hub.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the Therapy Hub entrance.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.

You are on Related Access Guides (Oak Ward). Skip to the next section.

Related Access Guides (Oak Ward)

• To view other Detailed Access Guides that are related to this one please use the links below.
• Parkland House - Main Building link (new tab) - click here.
• Parkland House - Aspen Ward link (new tab) - click here.