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Stockport Psychiatric Outpatients

Stepping Hill Hospital, Poplar Grove, Stockport, SK2 7JE

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Access Guide

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Getting Here (Stepping Hill Hospital)

  • By Road View
    • Stepping Hill Hospital is located south of the town of Stockport.
      It can be easily accessed via the A6 Buxton Road from either the south or from Stockport Town centre.
    • The Oasis Building has it's own car park in front of the building.
      There are 2 Blue Badge bays available.
      Parking is free for Blue Badge holders.
      There is a pay and display machine to the side of the car park and the right hand end of the building.
  • By Bus View
    • The main hospital bus stop is located off Poplar Grove.
      The services which stop at this bus stop are the 192, 375 and 394.
      These services are run by High Peak Buses and Stagecoach.
      There are several other bus stops around the service roads which go around the hospital site.
      There is an onsite bus stop.
      The main bus stop is just as you enter the Poplar Road site.
      There are also several others on the service roads around the site.
  • By Train View
    • The nearest train station is Woodsmoor station.
      It is located 0.5 miles away from the hospital, approximately a 10 minute walk via Ripley Avenue.
      There is also Hazel Grove station which is slightly further at 0.8 miles from the hospital.
  • Useful Links View

Getting Help and Assistance (Oasis Building)

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; large print on request.
  • There is a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are not available.
  • There is a/are hearing assistance system(s) available.
  • The type of system is a fixed loop.
  • The hearing assistance system was not tested at the time of the survey.
  • Home visits services are not available.

Hospital Parking (Oasis Building)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the Oasis Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 233cm x 475cm (7ft 8in x 15ft 7in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located to the left side of the Oasis car park.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the side of the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 9m (9yd 2ft) from the Oasis Building main entrance.

Getting To (Stockport Psychiatric Outpatients)

  • Stockport Psychiatric Outpatients is/are located on the ground floor of the Oasis Building.
  • Access to Stockport Psychiatric Outpatients is via the Oasis Building main entrance.
  • Enter via the Oasis Building main entrance and turn left.
    Continue along the corridor and turn right.
    Continue past the reception desk, through the waiting area and the entrance to Stockport Psychiatric Outpatients is on the right.
  • There is step free access to Stockport Psychiatric Outpatients.
  • Stockport Psychiatric Outpatients is approximately 23m from the Oasis Building main entrance.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Oasis Building Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the Oasis building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 170cm.
    • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 120cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 152cm.

Reception (Stockport Psychiatric Outpatients)

  • Reception View
    • The reception point is located on the ground floor of the Oasis Building.
    • The reception point is approximately 11m (12yd 1in) from the Oasis Building main entrance.
    • Clear signage for the reception area/desk is visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was not tested at the time of the survey.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • All tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are moderate to good.

Department / Service (Stockport Psychiatric Outpatients)

  • Department / Service Access View
    • Psychiatry Outpatients is located on the ground floor of the Oasis Building.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 88cm (2ft 11in).
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 116cm (3ft 10in).
    • There is level access throughout the department/service.
    • Staff can provide assistance with using any manual doors within the department/service.
    • There is no clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; a main reception, consultation rooms and treatment rooms.
    • There are 5 consultation/treatment rooms in this department/service.
    • A hearing assistance system is available.
    • The type of system is a fixed loop.
    • Staff are not trained to use the system.
    • The hearing assistance system was not tested at the time of the survey.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located on the ground floor of the Oasis Building next to Outpatients reception.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located on the ground floor of the Oasis Building next to Outpatients reception.

Opening Times (Stockport Psychiatric Outpatients)

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Consultation / Treatment Room (Clozapine Clinic)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Clozapine Clinic.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 78cm (2ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • Some chairs are permanently fixed.
  • Some chairs are height adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Consultation / Treatment Room (Outpatients - Room 3)

  • There is / are 4 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Room 3.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) both ways.
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 84cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are no chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Consultation / Treatment Room (Outpatients - Consultation Room 6)

  • There is / are 4 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Consultation Room 6.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) both ways.
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are no chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Related Access Guides (Stockport Psychiatric Outpatients)