You are on Getting Here (Stepping Hill Hospital). Skip to the next section.

Getting Here (Stepping Hill Hospital)

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• By Road View
  • Stepping Hill Hospital is located south of the town of Stockport.
    It can be easily accessed via the A6 Buxton Road from either the south or from Stockport Town centre.
  • The Oasis Building has it's own car park in front of the building.
    There are 2 Blue Badge bays available.
    Parking is free for Blue Badge holders.
    There is a pay and display machine to the side of the car park and the right hand end of the building.
• By Bus View
  • The main hospital bus stop is located off Poplar Grove.
    The services which stop at this bus stop are the 192, 375 and 394.
    These services are run by High Peak Buses and Stagecoach.
    There are several other bus stops around the service roads which go around the hospital site.
    There is an onsite bus stop.
    The main bus stop is just as you enter the Poplar Road site.
    There are also several others on the service roads around the site.
• By Train View
  • The nearest train station is Woodsmoor station.
    It is located 0.5 miles away from the hospital, approximately a 10 minute walk via Ripley Avenue.
    There is also Hazel Grove station which is slightly further at 0.8 miles from the hospital.
• Useful Links View
  • Hospital location finder and route planner.
  • To view the web page described above click here (opens in new tab).
  • Transport for Greater Manchester buses, Bee Network.
  • To view the web page described above click here (opens in new tab).
  • Information for Woodsmoor Station.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Oasis Building). Skip to the next section.

Getting Help and Assistance (Oasis Building)

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; large print on request.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• There is a/are hearing assistance system(s) available.
• The type of system is a fixed loop.
• The hearing assistance system was not tested at the time of the survey.
• Home visits services are not available.

You are on Hospital Parking (Oasis Building). Skip to the next section.

Hospital Parking (Oasis Building)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in front of the Oasis Building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 233cm x 475cm (7ft 8in x 15ft 7in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the left side of the Oasis car park.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park and throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located at the side of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 9m (9yd 2ft) from the Oasis Building main entrance.

You are on Getting To (Woodbank Ward Entrance). Skip to the next section.

Getting To (Woodbank Ward Entrance)

• Woodbank Ward is/are located on the ground floor of the Oasis Building.
• Access to Woodbank Ward is via the Woodbank Ward - Outside Entrance.
• Enter via the Woodbank Ward - Outside Entrance.
  Continue past the reception counter and through the second door.
  Continue ahead through a further door and the entrance to Woodbank Ward is then directly ahead.
• There is step free access to Woodbank Ward.
• Woodbank Ward is approximately 10m from the Woodbank Ward - Outside Entrance.
• There is a/are manual, heavy, single door(s) between the Woodbank Ward - Outside Entrance and the department/service.
• There are not resting areas along the route.
• Wayfinding signage is not provided.

You are on Outside Access (Woodbank Ward - Outside Entrance). Skip to the next section.

Outside Access (Woodbank Ward - Outside Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the Oasis Building, at the right.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 110cm (3ft 7in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 139cm (4ft 7in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 94cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 96cm.

You are on Reception (Woodbank Ward - Reception). Skip to the next section.

Reception (Woodbank Ward - Reception)

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• Reception View
  • The reception point is located on the right from the Woodbank Ward - Outside Entrance.
  • The reception point is approximately 3m (3yd 10in) from the Woodbank Ward - Outside Entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower).
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 04/09/2024.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Ward (Woodbank Ward). Skip to the next section.

Ward (Woodbank Ward)

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• Ward Information View
  • This is a/an Psychiatric Intensive Care ward.
  • This is a female ward.
  • There is/are 7 side room(s) available.
  • There is/are 6 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 95cm (3ft 1in).
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • There is level access throughout the ward.
  • Staff can provide assistance with using any manual doors within the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are varied.
• Relatives' Room View
  • There is a relatives' room for the ward.
  • The width of the door opening into the relatives' room is over 75cm.
  • There is not a clear turning space in the relatives' room.
  • There is a/are chair(s) with armrests available within the relatives' room.
• Example Side Room View
  • There are no side rooms available with an accessible ensuite.
  • The width of the door opening into the side room is over 75cm.
  • The side room surveyed does not have a ceiling track hoist.
  • There is room for a wheelchair user to manoeuvre around the bed.
  • Bedside storage is available.
  • The visual contrast between the walls and the floor in the side room is medium.
  • The lighting levels in the side room are adjustable.
  • The width of the door opening into the ensuite is over 75cm.
  • There is not a clear unobstructed turning space within the ensuite.
  • The fixtures/facilities available in the ensuite include; a wheel in shower, a toilet and a wash basin.
  • The visual contrast between the walls and the floor in the ensuite is medium.
  • The lighting levels in the ensuite are adjustable.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is not available on the ward.
  • There are not accessible washroom facilities for patients on the ward.
  • There are not accessible toilet facilities for patients on the ward.
• Visitor Facilities View
  • There are accessible toilet facilities on the ward for visitors.
  • There are standard toilet facilities on the ward for visitors.
• Visiting Times View
  • There are no set visiting times, please contact the ward in advance.
  • Protected meal times are between 12:00 to 13:00 and 17:00 to 18:00.

You are on Day Room / Lounge Area (Relaxation Room). Skip to the next section.

Day Room / Lounge Area (Relaxation Room)

• There is a day room/lounge area.
• There is level access into the day room/lounge area.
• The day room/lounge area is not always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 81cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• The seats do not have armrests.
• No chairs are permanently fixed.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is not a television.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are adjustable.

You are on Day Room / Lounge Area (TV Lounge). Skip to the next section.

Day Room / Lounge Area (TV Lounge)

• There is a day room/lounge area.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 82cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There are sofas only.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the lowest table is 40cm (1ft 4in).
• The room does have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are adjustable.

You are on Eating and Drinking (Dining Room). Skip to the next section.

Eating and Drinking (Dining Room)

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• Location and Access View
  • For access there is a single manual door which is permanently held open.
  • The door opening width is under 75cm.
• Service and Menus View
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; handheld menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does not play background music.
  • There is not a hearing assistance system.
• Service Counter(s) View
  • The height of the counter is 115cm.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 67cm.
  • All tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is vinyl.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are adjustable.

You are on Family Room (Family Room). Skip to the next section.

Family Room (Family Room)

• The family room is located on the right after the Woodbank Ward Outside Entrance.
• There is step-free access to the family room.
• The family room is clearly signed.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult for some to open.
• The width of the door opening is 81cm.
• The type of flooring in the family room is vinyl/laminate.
• There is sufficient space for a wheelchair user to manoeuvre within the family room.
• There is sofa seating in the family room.
• There is sufficient space for a wheelchair user to use the seating area.
• There is space for an assistance dog to rest.
• No tables are permanently fixed.
• There is not a refreshment counter.
• There is not a sink.
• There is a television.
• Subtitles are available.
• Vending machines are not available.
• There is a water dispenser available.
• There is not a play area or toys/books for a child to play with.
• There is not a hearing assistance system for the room(s).
• Background music is not played in the room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels in the room are good.

You are on Consultation / Treatment Room (Clinic). Skip to the next section.

Consultation / Treatment Room (Clinic)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Clinic.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 82cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is not a chair.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Drug Dispensary). Skip to the next section.

Consultation / Treatment Room (Drug Dispensary)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Drug Dispensary.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 82cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is not a chair.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

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• Comments View
  • The counter is 105cm high.
  • There is room to sign documents.
  • There is a screen at the counter which may affect the ability to lip read.

You are on Consultation / Treatment Room (MDT/Tribunal - Ward Round Room). Skip to the next section.

Consultation / Treatment Room (MDT/Tribunal - Ward Round Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; MDT / Tribunal.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 82cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (ADL/Therapy Kitchen). Skip to the next section.

Consultation / Treatment Room (ADL/Therapy Kitchen)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; ADL/Therapy Kitchen.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 81cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

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• Comments View
  • The counters, sink and hob are all 92cm high.

You are on Consultation / Treatment Room (Isolation Suite). Skip to the next section.

Consultation / Treatment Room (Isolation Suite)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Isolation Suite.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 81cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is not adjustable.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Place of Worship / Prayer Room (Therapeutic/Multifaith Space). Skip to the next section.

Place of Worship / Prayer Room (Therapeutic/Multifaith Space)

• The Prayer Room is located ahead from the Woodbank Ward entrance.
• There is step-free access to the Prayer Room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) has a closer and maybe difficult for some to open.
• The width of the door opening is 82cm.
• The type of flooring in the room is vinyl/laminate.
• There is sufficient space for a wheelchair user to manoeuvre within the room.
• There is sofa seating in the room.
• There is sufficient space for a wheelchair user to use the seating area.
• There is space for an assistance dog to rest.
• There is not a hearing assistance system for the room(s).
• Background music is not played in the room.
• There is not a speaker system in the room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels in the room are good.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left after the Woodbank Ward Outside Entrance.
  • This accessible toilet is approximately 3m (3yd 10in) from the Woodbank Ward Outside Entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The visual contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 96cm (3ft 2in).
  • The visual contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The visual contrast between the horizontal grab rail and internal door is medium.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 87cm (2ft 10in).
  • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
  • There is a flush, however it is not on the transfer side (on top of the cistern).
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The visual contrast between the wall-mounted grab rail(s) and wall is high.
  • The visual contrast between the walls and floor is medium.
  • There is an emergency alarm.
  • There is a push button alarm in the toilet.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat visual contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 81cm (2ft 8in).
  • The visual contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 110cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 130cm (4ft 3in).
  • The visual contrast between the towel dispenser and the wall is low.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 90cm.

You are on Standard Toilet(s) (WC). Skip to the next section.

Standard Toilet(s) (WC)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located to the right from the Woodbank Ward entrance.
  • There is step-free access into the toilet(s).
  • The visual contrast between the external toilet door(s) and wall(s) is medium.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 67cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.

You are on Related Access Guides (Woodbank Ward). Skip to the next section.

Related Access Guides (Woodbank Ward)

• To view other Detailed Access Guides that are related to this one please use the links below.
• Oasis Building link (new tab) - click here.