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Pitlochry Festival Theatre

Port-Na-Craig Road, Port-Na-Craig, Pitlochry, PH16 5DR

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Access Guide

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Overview

Parking

  • The car park is located in front of the builidng.
  • The car park is open air/surface.
  • There are 9 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • There is a marked zone to both sides and rear.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • This car park is for staff and visitors only.
  • Parking is free for all users.

Entrance

  • This entrance is located to the front of the building.
  • There is step-free level access at the entrance.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • The width of the opening is 96cm.
  • There is step-free level access as you enter.

Ticketing

  • Ticket Counter / Machines View
    • The ticket counter surveyed is located to the right, then left after the entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 90cm.
    • There is a lowered section at the counter, however it is not at a suitable height for a wheelchair user .
    • There is a clearly signed portable hearing assistance system.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located behind the box office and to the left.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens by sliding.
    • The width of the door opening is 85cm.
    • The door has a lever twist lock.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 106cm (from the side of the toilet pan to the wall).
    • There is a push button flush on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • There is a vertical grab rail on the transfer side.
    • There is a dropdown rail on the transfer side.
    • The toilet seat is 40cm from the floor.
    • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • Additional features include: a mirror, a coat hook and a baby changing table.

Designated Seating (Auditorium)

  • The designated seating area surveyed is located to the left of the box office.
  • The most accessible route to the designated seating has manual doors.
  • There is step-free level access to the designated seating.
  • There are double manual doors which open towards you.
  • The width of the opening is 132cm.
  • The designated seating area is not clearly marked or signed.
  • There are 4 designated spaces for wheelchair users.
  • The view from this seating area is clear from obstructions.
  • Companions sit next to you and behind you.
  • There is a member of staff available for assistance.
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests.
  • There is a toilet with adaptations close to the seating area (within approximately 50m).

Room (Studio)

  • The room is located to the left of box office.
  • The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door which is permanently held open.
  • The width of the opening is 115cm.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: rows 2-4.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in the room includes: benches.
  • There is no (or very little) background noise in this room.

Eating and Drinking (Cafe)

  • Location and Service View
    • The most accessible route has step-free level access.
    • This area has a counter where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is available on request only.
    • Menus are online.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located as you enter the café, to the left.
    • There is step-free level access to the counter.
    • The height of the counter is 84cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
    • Furniture available in this area includes: tables and coffee tables.
    • There is background noise in this area.

Shop (Gift)

  • Getting Around View
    • There is step-free level access throughout all areas.
    • There is background noise in some areas of the venue.
    • Seating available includes: stools.
  • Payment View
    • The checkout area is located either at the box office or café.
    • There is step-free level access to the checkout area.
    • The venue has a payment counter.

Stairs

  • The stairs surveyed are located to the rear of the café.
  • The ground and mezzanine levels can be accessed by these stairs.
  • There are 18 steps between floors which are clearly marked and have handrails on both sides.

Area (Mezzanine)

  • There is stepped access into this area.
  • Facilities available in this area include: seating, tables.
  • There is step-free level access throughout the area.
  • Seating available in this area includes: chairs with armrests, armchairs and sofas.
  • Furniture available in this area includes: tables.
  • There is background noise in this area.