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Scone Palace

Queen's Drive, Perth, PH2 6BD

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Access Guide

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Overview

  • About View
    • Scone Palace is a Grand Gothic stately home located in Perth. It hosts events and tours in the venue and gardens.
    • Facilities available in the venue include: café, gift shop, toilets, accommodation, gardens.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is a platform lift in the gift shop.
      No motorised scooters are permitted in the palace.
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • The following facilities are available: a seat/chair, a manual wheelchair and a water bowl for assistance dogs.
    • The venue can provide British Sign Language interpreters and virtual tours.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: Basic Disability Awareness.
    • A QR code is provided at the ticket hut, so people can access a BSL website.
  • Toilet and Changing Facilities View
    • There is 1 toilet with adaptations.
    • Toilets with adaptations are located on the ground floor by the coffee shop.
    • The male and female step-free toilet facilities are located on the ground floor by the coffee shop.
    • Parent and baby changing facilities are located within the toilet with adaptations.

Ticketing (Ticket Hut)

  • Ticket Office View
    • The ticket office surveyed is located before the car park.
    • A member of staff will take payment through the window and give instructions on where to park.

Parking

  • The car park is located to the right of the palace.
  • The car park is open air/surface.
  • There are 3 designated Blue Badge parking bays available.
  • The Blue Badge bay is signposted but has no markings.
  • There are no hatched/marked zones.
  • The most accessible route from the Blue Badge parking has uneven surfaces.
  • Parking is free for all users.

Entrance (Gift Shop)

  • This entrance is located to the left of the main palace entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 115cm.
  • There is step-free level access as you enter.

Shop (Gift Shop)

  • Getting Around View
    • There is step-free level access throughout all areas.
    • Access throughout may include narrow aisles.
    • There is no (or very little) background noise.
  • Payment View
    • The checkout area is located as you enter the gift shop.
    • There is step-free level access to the checkout area.
    • The venue has a payment counter.
    • The height of the payment counter is 92cm.
    • There is not a lowered section at the counter.
    • There is not a hearing assistance system.

Entrance (via Platform Lift)

  • This entrance is located in the Gift Shop.
  • There is step-free level access via lift at the entrance.
  • The lift bypasses the steps.
  • There are 9 steps which are unmarked, with a central handrail.
  • The platform lift is operated by a member of staff. The measurements of the lift are 77cm wide and 100cm deep.
  • There are double manual doors at this entrance.
  • The doors opens towards you.
  • The width of the opening is 134cm.
  • There is step-free level access as you enter.
  • If requested, a member of staff will meet you after this entrance and guide you to the start of the tour.

Exhibition Space (Self-Guided Tour)

  • This area is indoors.
  • There is step-free level access throughout all areas.
  • Access throughout may include doors permanently held open and narrow walkways.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is no (or very little) background noise.
  • Seating available in this area includes: chairs without armrests.
  • The tour is self-guided but volunteers/staff are available to provide additional information.
  • There is step-free level access throughout the tour.
  • Access throughout the tour may include doors permanently held open and narrow walkways.

Entrance (Old Servant's Hall Coffee Shop)

  • This entrance is located round the corner from the gift shop.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 100cm.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 100cm.
  • There is step-free level access as you enter.

Eating and Drinking (Old Servant's Hall Coffee Shop)

  • Location and Service View
    • The Old Servant's Hall Coffee Shop is located along the corridor and to the left.
    • The most accessible route has step-free level access and manual doors.
    • This area has a counter where food and drink can be ordered and colleagues who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus are handheld and available on a board.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located to the left as you enter.
    • There is step-free level access to the counter.
    • The height of the counter is 86cm.
    • There is not a lowered section at the counter.
    • The height of the tray rail is 86cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • There is no (or very little) background noise in this area.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located in the corridor which leads to the cafe.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • The door opens outwards.
    • The width of the door opening is 90cm.
    • The door has a twist lock.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 97cm (from the side of the toilet pan to the wall).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The toilet seat is 48cm from the floor.
    • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand dryer available.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • The cubicle has a waste bin and a sanitary bin.
    • Additional features include: a mirror, a coat hook and a baby changing table.

Entrance (The Old Kitchen)

  • This entrance is located off the Old Servant's Hall Coffee Shop.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors opens away from you.
  • The width of the opening is 120cm.
  • There is step-free level access as you enter.

Eating and Drinking (The Old Kitchen)

  • Location and Service View
    • The most accessible route has step-free level access and manual doors.
    • This area has a counter where food and drink can be ordered and colleagues who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus are handheld and wall-mounted.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
    • This café is used for large coach parties or as an overflow facility if the Old Servant's Hall Coffee Shop is full.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located to the left as you enter.
    • There is step-free level access to the counter.
    • The height of the counter is 87cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • There is no (or very little) background noise in this area.

Shop (Food Shop)

  • Getting Around View
    • There is step-free level access throughout all areas.
    • Access throughout may include narrow walkways.
    • There is no (or very little) background noise.
  • Payment View
    • The checkout area is located to the left as you enter.
    • There is step-free level access to the checkout area.
    • The venue has a payment counter.
    • The height of the payment counter is 90cm.
    • There is not a lowered section at the counter.
    • There is not a hearing assistance system.
    • The opening width to access the food shop is 90cm.