Access Guide
Summary
- For more information on Piccadilly Circus please click here (new tab).
- Services/facilities within the venue include Restaurant.
Getting Here (Piccadilly Circus)
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By Bus
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- There are bus stops located on Regent Street/St James's Street, Piccadilly, Regent Street, Shaftesbury Avenue, Coventry Street and Haymarket.
All London buses have ramp access and dedicated spaces for wheelchair users. - For more information on London buses (Transport for London) please click here (opens new tab).
- There are bus stops located on Regent Street/St James's Street, Piccadilly, Regent Street, Shaftesbury Avenue, Coventry Street and Haymarket.
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By Underground
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- Green Park is the nearest accessible step-free station and is served by the Jubilee, Piccadilly and Victoria lines.
The accessible entrance is from the park at the rear of the station.
Piccadilly Circus Station is served by the Piccadilly and Bakerloo Line Services.
Leicester Square Station is served by the Piccadilly and Northern Line Services.
Both stations are accessed by steps only. - For more information on London Underground (Transport for London) please click here (opens new tab).
- Green Park is the nearest accessible step-free station and is served by the Jubilee, Piccadilly and Victoria lines.
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By Train
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- London Charing Cross has step-free access to all platforms.
Staff are available to assist with ramps between the platform and the train. - For more information on access and facilities at Charing Cross Station please click here (opens new tab).
- London Charing Cross has step-free access to all platforms.
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By Road
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- Piccadilly Circus can be accessed from Piccadilly, Regent Street, Haymarket and Coventry Street.
Piccadilly Circus is in the Central London Congestion Charge Zone (charges apply Monday - Friday 07:00 -18:00).
It is also in the Ultra Low Emission Zone (charges apply at all times for non-compliant vehicles). - For more information on driving in London please click here (opens new tab).
- Parking in the area is very limited and visitors are encouraged to use public transport.
The nearest public car parks are Q-Park Leicester Square, located off Whitcomb Street and NCP Brewers Street.
There are 3 Blue Badge bays within Q-Park Leicester Square.
On street Blue Badge bays are located on Whitcomb Street and Jermyn Street. - For more information on the Blue Badge Scheme and parking in London please click here (opens new tab).
- A London taxi can be hailed in any location or summoned by phone.
There are taxi ranks located off many side roads from Piccadilly Circus, these include; Regent Street/St James's Street, Piccadilly, Regent Street, Shaftesbury Avenue, Haymarket, Jermyn Street, Air Street, Coventry Street, Oxendon Street, Whitcomb Street and Wardour Street.
- Piccadilly Circus can be accessed from Piccadilly, Regent Street, Haymarket and Coventry Street.
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By River
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- 6 TfL River Bus routes run from 22 piers between Putney and Woolwich.
The nearest pier is Westminster.
This is close to Westminster Underground Station on the Jubilee Line which connects to Bond Street Station.
There is step-free access onto the river buses, except at 3 piers.
Please see the TfL website for details. - For more information on London River Bus services please click here (opens new tab).
- 6 TfL River Bus routes run from 22 piers between Putney and Woolwich.
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By Air
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- The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway, with interchanges to the rail and underground network at Canning Town and Stratford.
From Gatwick Airport there are fast trains connecting to London Bridge Station.
Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line. - For more information on travelling to London by air please click here (opens new tab).
- The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
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Useful Links
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- Please use the TfL journey planner for details of the most suitable routes.
The planner can be filtered by options such as step-free routes or maximum walking distances. - To view the web page described above click here (opens in new tab).
- The TfL website has links to the TfL accessibility guides, including large print maps and audio guides to order or download.
- To view the web page described above click here (opens in new tab).
- Please use the TfL journey planner for details of the most suitable routes.
Public Parking
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Brewers Street.
- The name of the car park is NCP Brewers Street.
- There is a/are Blue Badge parking bay(s) available within the car park.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
Opening Times
- Monday 05:00 - 23:30.
- Tuesday 05:00 - 23:30.
- Wednesday 05:00 - 23:45.
- Thursday 05:00 - 23:45.
- Friday 05:00 - 23:45.
- Saturday 05:00 - 23:45.
- Sunday 05:00 - 23:30.
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located on Shaftesbury Avenue.
- The entrance area/door is clearly signed.
- This entrance is signed with 'M'.
- There is stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 133cm.
- There is a member of staff available for assistance at this entrance.
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 3 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 22cm.
- The going of the step(s) is/are not between 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
Order and Collection (Ground Floor)
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Self-Service Touchscreens
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- Self-service touchscreens are not available for ordering.
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Payment Counter
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- The counter is located ahead as you enter.
- The counter is approximately 4m from the main entrance.
- The counter is clearly visible from the entrance.
- There is step-free access to the counter.
- There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The lighting levels at the counter are moderate to good.
- The height of the counter is medium height (77cm - 109cm) .
- There is not a lowered section of the counter.
- Menu types include; picture wall menus and written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- There is not a hearing assistance system at the counter.
- The type of flooring in this area is tiles.
Other Floors
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Stairs
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- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located to the left as you enter.
- The stairs are approximately 3m from the main entrance.
- The stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are B and G.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is not a landing.
- The lighting levels at the steps are low to moderate.
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Other Information
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- The area(s) on the floors which are not accessible is/are seating and standard toilets.
Seating Area (Basement Floor)
- This seating area is located on the basement floor level.
- The distance between the floor and the underside of the highest dining table is 108cm.
- The height between the floor and the underside of the lowest dining table is 73cm.
- There are also booths, bench seats, stools and high stools.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is tiles.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- This area does not play background music.
- The lighting levels are moderate to good.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s) (Basement Floor)
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Toilet Facilities
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- The female and male toilets are located on the basement level.
- There is stepped access into the toilet(s).
- The standard toilet(s) is/are approximately 20m from the stairs.
- The colour contrast between the external toilet door(s) and wall(s) is poor.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 85cm.
- The wash basin(s) tap type is push.
- Lighting levels are moderate to good.