You are on Opening Times. Skip to the next section.

Opening Times

• Monday 06:30 - 22:00.
• Tuesday 06:30 - 22:00.
• Wednesday 06:30 - 22:00.
• Thursday 06:30 - 22:00.
• Friday 06:30 - 22:00.
• Saturday 06:30 - 22:00.
• Sunday 06:30 - 20:00.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town or city.
• This venue is situated in New Malden.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is New Malden.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • There are 7 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 450cm x 400cm (14ft 9in x 13ft 1in).
  • The nearest designated bay is 10m (32ft 10in) from the main accessible entrance.
  • The car park surface is tarmac.
  • The car park does not have a height restriction barrier.

You are on Outside Access (Blagdon Road). Skip to the next section.

Outside Access (Blagdon Road)

• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 180cm (5ft 11in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 180cm (5ft 11in) wide.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 20m (22yd) from the front entrance.
• There is level access to reception from the entrance.
• The reception desk is low height.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Restaurant Bar Internal (Malden Centre Cafe). Skip to the next section.

Restaurant Bar Internal (Malden Centre Cafe)

• Once inside, there is level access to the service.
• Full table service is not available.
• Food or drinks are ordered from the counter.
• Food or drinks can be brought to the table.
• Some tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • The Malden Centre Cafe is open Monday to Friday 09.00 - 21.00 & Saturday to Sunday 08.00 - 17.00.
  • Last orders for hot food is 20.00 weekdays and 16.00 weekends.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is not a ramped entrance into the water.
• There is not a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.

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• Comments View
  • There is a mobile hoist to access poolside from the changing area. Group / family changing facilities are available.
  • The accessible changing room has an automatic door with push pad facility.
  • The accessible changing room has a fold down changing bed and a tracking hoist available.
  • The photograph shows the access to the changing area from the foyer.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the main entrance foyer.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 20m (22yd) from accessible entrance.
• Staff do not need to be notified for use of the lift.
• The dimensions of the lift are 105cm x 150cm (3ft 5in x 4ft 11in).
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Accessible Changing Room. Skip to the next section.

Accessible Changing Room

• There is a mobile hoist to access poolside from the changing area. Group / family changing facilities are available.
• The accessible changing room has an automatic door with push pad facility.
• The accessible changing room has a fold down changing bed and a tracking hoist available.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • This accessible toilet is approximately 30m (32yd 2ft) from the accessible entrance.
  • This accessible toilet is located off the main entrance foyer.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The dimensions of the accessible toilet are 140cm x 228cm (4ft 7in x 7ft 6in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • The tap type is lever.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is poor.
• Comments View
  • Wall mounted and drop down rails are available.
  • There are also standard and accessible toilets available on the first floor and in the changing rooms.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located off the main entrance foyer.
  • The female toilet(s) is/are 30m (32yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located off the main entrance foyer.
  • The male toilet(s) is/are 30m (32yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
• Comments View
  • There are also standard and accessible toilets available on the first floor and in the changing rooms.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.

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• Comments View
  • Other facilities at the Malden Centre include Badminton & Short Tennis, Crèche and Gym.
  • The Kingston Council help desk is located within the New Malden Centre. Staff are trained to take TypeTalk calls.