Access Guide
Introduction
- Services / facilities within the building include a soft play area, creche, sports hall, sauna, gym, squash courts, virtual cycling studio, and workout studio.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Tolworth.
Opening Times
- Monday 06:30 - 21:30.
- Tuesday 06:30 - 21:30.
- Wednesday 06:30 - 21:30.
- Thursday 06:30 - 21:30.
- Friday 06:30 - 21:30.
- Saturday 08:00 - 17:00.
- Sunday 08:00 - 17:00.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located to the right of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 233cm x 470cm (7ft 8in x 15ft 5in).
- The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
-
Comments
View
- The Blue Badge bays are signed, but the markings are faded.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the building.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 167cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 160cm.
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in reception, gym and workout rooms, and the changing rooms.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Soft Play
- The door opens towards you (pull).
- The door is double width.
- The width of the door opening is 156cm.
- The door may be difficult to open.
- The Soft Play room contains tables, and chairs without armrests.
- None of the chairs or tables are fixed.
- The surface height of the tables is 74cm.
- The soft play area is shown in photographs 4 and 5.
Accessible Changing Room (Shower and Left Hand Transfer Toilet)
- There are accessible changing rooms available.
- The accessible changing room is located on the ground floor, past reception and to the left, opposite the main hall courts.
- The facility is 25m (27yd 1ft) from the main entrance.
- The door opens outwards.
- The width of the door is 86cm (2ft 10in).
- The door is locked by a locking handle.
- The dimensions of the accessible changing room are 338cm x 157cm (11ft 1in x 5ft 2in).
- The toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 270cm (8ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 48cm (1ft 7in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 63cm (2ft 1in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head and handrails.
-
Comments
View
- There is a flip down seat, but it is not under the shower.
- The height of the flip down seat is 45cm.
- There are lockers at low and high levels in the corridor along from the Accessible Changing Room (photograph 10).
Standard Changing Room (Female)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 20m (21yd 2ft) from the main entrance.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the reception desk.
- The standard changing room(s) surveyed is/are located ahead and to the left down the corridor, on the left.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a medium step.
-
Comments
View
- There is a flip down baby changing table in the changing room.
- The height of the baby-changing table is 95cm.
Standard Changing Room (Male)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 25m (27yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 20m (21yd 2ft) from the reception desk.
- The standard changing room(s) surveyed is/are located ahead and to the left down the corridor, on the left.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
-
Comments
View
- There is level access to one shower.
- The other showers are accessed via a 11cm step (photograph 9).
- The step has poor contrast with the surrounding floor.
- There is a flip down baby changing table in the changing room.
- The height of the baby-changing table is 95cm.
Sauna and Steam Room
- The Sauna and Steam Rooms are accessed from the male and female standard changing rooms.
- The door opens towards you (pull).
- The door is single width.
- The width of the door opening is 84cm.
- The door may be difficult to open.
- Height of seating in the Sauna and Steam Rooms is 50cm.
- The Sauna and Steam Rooms are accessed via a low (10cm) step (as shown in photograph 4).
Main Hall Courts 1, 2, 3
- The door opens towards you (pull).
- The door is single width with an unlocked extension leaf.
- The width of the door opening is 88cm.
- The door may be difficult to open.
- The Sports Hall contains three courts, which can be opened into a single main space.
Croft Hall
- The Croft Hall is a general-purpose hall, which is also used by the adjoining Tolworth Girl's School as a drama studio.
- The door opens towards you (pull).
- The door is double width.
- The width of the door opening is 156cm.
- The door may be difficult to open.
Standard Toilet(s) (Ground Floor)
-
Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located ahead and the left down the corridor, on the left, in the female changing rooms.
- The female toilet(s) is/are approximately 20m (21yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are good.
-
Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located ahead and the left down the corridor, on the left.
- The male toilet(s) is/are approximately 25m (27yd 1ft) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
-
Comments
View
- The photographs show the male standard toilet.
Lift
- There is a lift for public use.
- The lift is located ahead past reception, to the right.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 15m (16yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 150cm (3ft 7in x 4ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low to moderate.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
Creche
- The creche is on the first floor.
- The door opens towards you (pull).
- The door is single width.
- The width of the door opening is 83cm.
- The door may be difficult to open.
- The creche contains toys and activities for young children.
- There are two child-sized standard toilets in the creche.
Fitness Suite
-
Access to Fitness Suite
View
- The fitness suite is located on the first floor.
- The fitness suite is 10m (10yd 2ft) from the lift.
- There is step free access to the fitness suite.
- Level access is by lift.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are double.
- The door(s) may be difficult to open.
- The opening is 160cm wide.
- Equipment suitable for mobility or sensory impaired users includes weights and lifting machine, arm bikes, and rowing machine.
-
Fitness Suite (General)
View
- A portable hearing assistance system is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Workout Studio
- The Workout Studio is on the first floor.
- The door opens away from you (push).
- The door is single width with a locked extension leaf.
- The width of the door opening is 88cm.
- The door may be difficult to open.
- There is a short, steep ramp at the base of the door (photograph 2).
- The ramp is permanent.
- There are vertical grab rails either side of the door.
Virtual Cycling Studio
- The Virtual Cycling Studio is on the first floor.
- The door opens away from you (pull).
- The door is single width.
- The width of the door opening is 74cm.
- The door is easy to open.
Squash Courts
- There are 2 squash courts.
- The squash courts are on the first floor.
- The door opens away from you (pull).
- The door is single width.
- The width of the door opening is 74cm.
- The door is easy to open.
Other Floors (Squash Viewing Gallery)
-
Steps
View
- The floors which are accessible by stairs are 1, 2.
- There are 15,+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting levels are moderate to good.
-
Comments
View
- The height of the viewing balcony is 108cm.
Additional Info
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.