Access Guide
Introduction
- Services / facilities within the building include a gym and sauna.
- Services / facilities within the grounds include the athletics track and 5-a-side football pitches.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Norbiton.
Opening Times
- Monday 08:00 - 22:00.
- Tuesday 08:00 - 22:00.
- Wednesday 08:00 - 22:00.
- Thursday 08:00 - 22:00.
- Friday 08:00 - 20:00.
- Saturday 09:00 - 16:30.
- Sunday 09:00 - 16:30.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 220cm x 465cm (7ft 3in x 15ft 3in).
- The nearest Blue Badge bay is 7m (7yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 15m (16yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the left end of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 78cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 167cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located In front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
Reception
- The desk/counter is 2m (2yd 7in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The lighting levels are good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the Fitness Room.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Fitness Suite (Fitness Room)
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Access to Fitness Suite
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- The fitness suite is located on the right along the main corridor.
- The fitness suite is 10m (10yd 2ft) from the main.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The door(s) may be difficult to open.
- The opening is 80cm wide.
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Fitness Suite (General)
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- A portable hearing assistance system is not available for induction.
- There is clear manoeuvring space between equipment.
- There is not level access to all of the equipment.
Level Change (Fitness Room Weights Area)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located within the Fitness Room.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
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Comments
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- The slope is steep but short.
Standard Changing Room (Sauna)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 1m (3ft 3in) from the sauna.
- The standard changing room(s) surveyed is/are located on the right along the main corridor.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
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- There are lockers reachable by wheelchair users in the changing room (photograph 4).
Sauna Room
- The sauna door opens towards you (pull).
- The door is single width.
- The door is easy to open.
- The door opening is 75cm wide.
- There is not sufficient space for a wheelchair user to turn within the sauna.
- The lowest bench height is 42cm.
Accessible Shower (Sauna)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located in the sauna changing room.
- The facilities available in the accessible shower(s) include; handrails and a flip-down seat.
- The height of the seat is 51cm (1ft 8in).
- Other facilities available include; separate cold and temperature-adjustable showers.
- There is level access to the services from the accessible shower facilities.
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Comments
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- The door is a concertina door, with an opening width of 89cm.
- The flip-down seat is under the temperature-adjustable shower.
Standard Changing Room (Female)
- The standard changing room(s) is/are approximately 25m (27yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 25m (27yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the Fitness Room.
- The standard changing room(s) surveyed is/are located at the end of the main corridor.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a medium step.
Standard Changing Room (Male)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 25m (27yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 25m (27yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the Fitness Room.
- The standard changing room(s) surveyed is/are located at the end of the main corridor.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
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Comments
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- The shower area is accessed by a short steep slope (photograph 9).
Standard Toilet(s) (Changing Room Toilets)
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located within the female Standard Changing Room.
- The female toilet(s) is/are approximately 25m (27yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located within the male Standard Changing Room.
- The male toilet(s) is/are approximately 25m (27yd 1ft) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
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Comments
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- Photographs 1, 2 and 3 show the female changing room toilets.
- Photographs 4, 5 and 6 show the male changing room toilets.
Accessible Changing Room
- There are accessible changing rooms available.
- The accessible changing room is located ahead from the entrance, down the left-hand corridor, on the left.
- The facility is 22m (24yd 2in) from the main entrance.
- The door opens inwards.
- The width of the door is 80cm (2ft 7in).
- The door is locked by a locking handle.
- The dimensions of the accessible changing room are 133cm x 285cm (4ft 4in x 9ft 4in).
- There is not a sink.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 52cm (1ft 8in).
Outside Access (Accessible Exit to Track)
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Entrance
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- This information is for the entrance located at the rear of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) may be difficult to open.
- The door(s) is/are single width with a locked extension leaf.
- The width of the door opening is 94cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located to the right of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 150cm (4ft 11in).
Sports Ground (Athletics Track)
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Non-Segregated Seating
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- Wheelchair users have a designated accessible seating area.
- There is not level access to the designated seating area.
- Wheelchair seating is located at the far end of the seating area.
- The view from this area is good.
- A companion can sit beside / near you.
- Accessible toilets are not available.
- There is not an audio description service.
Level Change (Accessible Seating)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the right of the seating area.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the left going up.
- The width of the ramp/slope is 100cm (3ft 3in).
Access Point (Football Pitches)
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Access Point
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- This information is for the access point located at the rear of the building.
- There is an information board/map at this access point.
- There is step-free access at this access point.
- There is a gate which opens towards you (pull).
- The gate is difficult to open.
- The gate has a sliding bolt lock.
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Comments
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- There is a double width gate to access Football Pitch 1.
- The opening width of the gates is over 180cm.
- There is a single gate to access Football Pitch 2.
- The open width of the gate is 130cm.
- The pitches have a 3G surface.
Accessible Toilet (Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
- This accessible toilet is located ahead down the main corridor, taking the first turning on the left, and the accessible toilet is on the left.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens inwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 193cm x 197cm (6ft 4in x 6ft 6in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 120cm (3ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 103cm (3ft 5in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 103cm (3ft 5in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are low to moderate.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet(s) is/are approximately 25m (27yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
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- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the grassy area outside the athletic track.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.