You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include 211 rooms in total 2 accessible rooms on ground floor with wet rooms.

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• Comments View
  • The hotel is open 24 hours per day.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Plymouth.
• The venue is situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Plymouth.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is located off of Sussex Street.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 5 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 340cm x 40cm (11ft 2in x 1ft 4in).
  • The nearest Blue Badge bay is 2m (2yd 7in) from the car park entrance.
  • The furthest Blue Badge bay is 6m (6yd 1ft) from the car park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is concrete.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 146cm (4ft 9in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 146cm (4ft 9in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 1 step(s) to the area/service.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located in the underground car park.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 148cm (4ft 10in).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 7m (7yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is not signed.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the lobby.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are CP, G, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 and PH.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Lift (Main). Skip to the next section.

Lift (Main)

• There is a lift for public use.
• The lift is located off the rear of the lobby.
• The lift is a standard lift.
• The floors which are accessible by this lift are CP, G, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 and PH.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 15m (16yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 112cm (3ft 8in).
• The dimensions of the lift are 150cm x 200cm (4ft 11in x 6ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are not within 90cm - 120cm from the floor.
• The controls are 88-110cm in height.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Room. Skip to the next section.

Room

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• General Information View
  • The Tourist Board rating is 4 Star.
  • There are 211 rooms in total.
  • There are 10 standard ground floor rooms.
  • There are 189 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 2 room(s) which has / have accessible ensuite facilities.
  • There is / are 2 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 25m (27yd 1ft) from the main entrance.
  • There is level access from an accessible entrance.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 003.
  • The width of the door is 76cm.
  • The height of the bed is 63cm.
  • The measurement between the bed base and floor is 14cm (6in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • An adjoining room is available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 86cm (2ft 10in).
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The dimensions of the accessible ensuite are 230cm x 205cm (7ft 7in x 6ft 9in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 170cm (5ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on the left.
  • The toilet seat is 46cm (1ft 6in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 83cm (2ft 9in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is a functional emergency alarm available in the ensuite.
  • Disposal facilities are available.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is twist/turn.
  • The shower seat is flip-down.
  • The flip-down or fixed seat height is 48cm (1ft 7in).
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is Braille and tactile signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is high.
  • The colour contrast between the walls and floor is high.
  • The colour contrast between the internal hotel room door and wall is low.
  • The colour contrast between the external ensuite door and wall is low.
  • Lighting levels in the room are moderate to good.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is low.
  • The colour contrast between the walls and floor in the ensuite is high.
  • The colour contrast between the dropdown rails and wall is high.
  • The colour contrast between the grab rails and wall is high.
  • Lighting levels in the ensuite are good.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarm(s), vibrating pillow(s) and Teletext/subtitles.
  • Other sensory auxiliary aids available are a flashing doorbell.
  • Flashing fire alarms are in rooms.
  • Vibrating fire alarms are In rooms.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
• Ground Floor Standard Rooms View
  • There are standard rooms on the ground floor.
  • There is level access to ground floor rooms.
  • Adjoining rooms are available.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are available.

You are on Eating and Drinking (Marco Pierre White Steakhouse Bar & Grill). Skip to the next section.

Eating and Drinking (Marco Pierre White Steakhouse Bar & Grill)

• The following information is for the restaurant/bar.
• The restaurant is located in the penthouse.
• The bar does serve food.
• Full table service is available.
• Food or drinks are not ordered from the service counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 16m (17yd 1ft) from the lift.
• The standard height for tables is 72cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is modern European cuisine.

You are on Fitness Suite (Club Motivation). Skip to the next section.

Fitness Suite (Club Motivation)

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• Access to Fitness Suite View
  • The fitness suite is located on the 2nd floor.
  • The fitness suite is 10m (10yd 2ft) from the lift.
  • There is step free access to the fitness suite.
  • Level access is by lift.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are single.
  • The door(s) is/are easy to open.
  • The opening is 82cm wide.
• IFI Accredited Fitness Suite View
  • No staff have received IFI Mark standard Disability Equality Training.
  • IFI accredited equipment is not available.
  • A portable hearing assistance system is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
• Fitness Suite (General) View
  • Staff receive no training in assisting disabled people.
  • A portable hearing assistance system is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Lift (Accessible Changing Room and Swimming Pool). Skip to the next section.

Lift (Accessible Changing Room and Swimming Pool)

• There is a lift for public use.
• The lift is located leading to the accessible changing room and swimming pool.
• The lift is a stair lift.
• The lift is approximately 15m (16yd 1ft) from the lift.
• Staff do need to be notified for use of the lift.
• The dimensions of the lift are 90cm x 120cm (2ft 11in x 3ft 11in).
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Swimming Pool (Club Motivation). Skip to the next section.

Swimming Pool (Club Motivation)

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is not a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Accessible Changing Room (Club Motivation). Skip to the next section.

Accessible Changing Room (Club Motivation)

• There are accessible changing rooms available.
• The accessible changing room is located on the second floor, just beyond the swimming pool level change.
• The facility is 17m (18yd 1ft) from the lift.
• The door opens outwards.
• The width of the door is 88cm (2ft 11in).
• The door is locked by a locking handle.
• The dimensions of the accessible changing room are 198cm x 280cm (6ft 6in x 9ft 2in).
• The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 130cm (4ft 3in).
• There is a dropdown rail on the transfer side.
• There is not a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 50cm (1ft 8in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 72cm (2ft 4in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The emergency alarm is fully functional.
• There is a locker within the accessible changing room.
• The locker is within reach for a wheelchair user.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, a shower chair and a flip-down seat.
• The height of the seat is 50cm (1ft 8in).

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• Comments View
  • There is a baby change flip down table in the accessible changing room. The height is 90cm.

You are on Level Change (Accessible Changing Room and Swimming Pool). Skip to the next section.

Level Change (Accessible Changing Room and Swimming Pool)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading to the accessible changing room and swimming pool.
• There is/are 5 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Toilet with Adaptations (Penthouse Floor). Skip to the next section.

Toilet with Adaptations (Penthouse Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 15m (16yd 1ft) from the lift.
  • This accessible toilet is located on the penthouse floor, left as you exit the lift.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 75cm (2ft 6in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 200cm x 135cm (6ft 7in x 4ft 5in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 80cm (2ft 7in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located off the rear of the lobby.
  • The female and male toilets are approximately 18m (19yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.
• Comments View
  • The photograph shows the standard male toilet.
  • Additional standard toilets are available on the penthouse floor.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.