Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Green Ark Family Hub

1 Fore Street, Devonport, Devon, PL1 4DW

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located opposite the reception desk.
    • The toilet with adaptations has a right hand transfer space.
    • The shared step-free standard toilet facilities are located opposite the reception desk.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located opposite the reception desk.

Parking

  • Car Park View
    • The car park is located at the front of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 232cm (width) x 474cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 127cm.
    • The nearest designated bay is 13m from the entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.

Entrance

  • This entrance is located at the front of the building, on Fore Street.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy ramp at the entrance.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • There is a buzzer at a height of 117cm.
  • There is a single automatic door at this entrance.
  • The door opens away from you.
  • The width of the opening is 99cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium visual contrast.
  • There is a push pad or push button to exit at a height of 113cm.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 103cm.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Reception

  • The reception is located straight ahead after you enter the building.
  • The distance from the entrance is 12m.
  • The most accessible route to reception has manual doors.
  • There is step-free level access to reception.
  • The height of the reception desk is 72cm.
  • There is not a lowered section at the desk.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the time of day.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors and narrow walkways.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in the majority of walkways.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Room (Office)

  • The room is located behind the reception desk.
  • The distance from the reception desk is 17m.
  • The most accessible route to the room has step-free level access, manual doors and narrow walkways.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs without armrests, armchairs and riser recliner chairs.
  • Furniture available in the room includes: tables.
  • The tables are fixed.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Room (Family)

  • The room is located behind the reception desk.
  • The distance from the reception desk is 22m.
  • The most accessible route to the room has step-free level access, manual doors and narrow walkways.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 74cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: armchairs and riser recliner chairs.
  • Furniture available in the room includes: tables and coffee tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Room (Activity)

  • The room is located to the left of the reception.
  • The distance from the reception is 4m.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny and patterned.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs without armrests and armchairs.
  • Furniture available in the room includes: coffee tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Announcements are in person.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; the first room.
  • The room is located opposite the reception desk.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 170cm.
  • Seating available in the room includes: chairs with armrests, chairs without armrests and riser recliner chairs.
  • Furniture available in the room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Kitchen

  • The kitchen is located behind the reception desk.
  • There is step-free level access into the kitchen.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 73cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • The work surface is 94cm from the floor.
  • A lowered work surface is not available.
  • Under counter cupboards are available.
  • The sink is 94cm from the floor.
  • A lowered sink is not available.
  • The sink has a twist turn mixer tap.
  • Facilities within the kitchen include a fridge freezer, a microwave, a kettle and a toaster.
  • Seating available in the kitchen includes: chairs without armrests.
  • Furniture available in the kitchen includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Outdoor Spaces

  • The following is available in this area: a grassed play area.
  • Outdoor areas consist of artificial grass.
  • There are no footpaths.
  • There is step-free level access throughout all areas.
  • Playground View
    • The following play experiences are available: social play.
    • The outside area is accessed by a single manual door.
    • There is a small slope from the door threshold to the grassed area.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located opposite the reception desk.
    • The distance from the reception desk is 13m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 83cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 148cm (width) x 219cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 81cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 90cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 101cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a nappy/incontinence items bin.
    • There are multiple coat hooks.
    • The coat hooks are 139cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Parent and Baby Room / Feeding Room

  • The room surveyed is located opposite the reception desk.
  • The distance from the reception desk is 10m.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • There is no signage on or near the door.
  • The width of the door opening is 95cm.
  • The height of the baby change facility when in use is 85cm.
  • There is a paper towel dispenser in the room.
  • The wash basin has a twist/turn tap.
  • The room has a nappy/incontinence items bin.
  • Seating available in the room includes: armchairs.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is a brightly patterned curtain instead of a door for privacy at this room.