You are on Introduction. Skip to the next section.

Introduction

• Reception is manned 24 hours per day.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Plymouth.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Plymouth.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • Parking is not free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 3 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 420cm x 525cm (13ft 9in x 17ft 3in).
  • The nearest designated bay is 4m (4yd 1ft) from the car park entrance.
  • The furthest designated bay is 12m (13yd 4in) from the car park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is concrete.
  • The car park does have a height restriction barrier.
  • The maximum height is 300cm (9ft 10in).
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located at the rear of the building.
• Comments View
  • The 2nd photograph shows the drop-off area to the rear of the hotel.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 210cm (6ft 11in) wide.

Collapse all Expand all

• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 210cm (6ft 11in) wide.

You are on Outside Access (Underground Car Park Entrance). Skip to the next section.

Outside Access (Underground Car Park Entrance)

• This information is for the entrance located at basement level.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 86cm (2ft 10in) wide.

You are on Level Change (Underground Car Park Entrance). Skip to the next section.

Level Change (Underground Car Park Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in the corridor between the entrance and the lift.
• The ramp or slope is permanent.
• The width of the ramp or slope is 130cm (4ft 3in).

You are on Lift (Car Park). Skip to the next section.

Lift (Car Park)

• There is a lift for public use.
• The lift is a standard lift.
• The floors which are accessible by this lift are B-G-1-2-3-4-5-6-7-8.
• The lift is 25m (27yd) from car park entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 105cm x 140cm (3ft 5in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are not within reach for a wheelchair user.
• The controls are 90cm to 116cm in height.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

• This information is for the entrance located at the rear of the building.
• There is not level access into the venue.
• The intercom is not in a suitable position to allow wheelchair users to gain access.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 200cm (6ft 7in) wide.

Collapse all Expand all

• Comments View
  • This entrance gives access to the hotel from the drop-off area.

You are on Level Change (Rear Entrance). Skip to the next section.

Level Change (Rear Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located next to the steps.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 5 step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

Collapse all Expand all

• Comments View
  • The ramp is used to bypass the steps.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 5m (16ft 5in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk has a lowered section.
• Lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a portable loop.
• This venue does play background music.
• Music is played in the lobby, bar and restaurant.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are varied.
• Customers can charge scooters or wheelchairs at the venue.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are B-G-1-2-3-4-5-6-7-8.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.

You are on Lift (Main). Skip to the next section.

Lift (Main)

• The lift is located at the rear of the lobby.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2-3-4-5-6-7-8.
• The lift is 10m (32ft 10in) from main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 145cm x 155cm (4ft 9in x 5ft 1in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are not within reach for a wheelchair user.
• The controls are 90cm to 116cm in height.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is medium.

You are on Restaurant Bar Internal (Infusion Restaurant). Skip to the next section.

Restaurant Bar Internal (Infusion Restaurant)

• The following information is for the restaurant.
• Once inside, there is level access to the service.
• Full table service is available.
• There is ample room for a wheelchair user to manoeuvre.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 20m (22yd) from the main entrance.
• The distance between the floor and the lowest table is 73cm (2ft 5in).
• The distance between the floor and the highest table is 100cm (3ft 3in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is an a la carte menu.

You are on Restaurant Bar Internal (Inntro Bar). Skip to the next section.

Restaurant Bar Internal (Inntro Bar)

• The following information is for the bar.
• Once inside, there is level access to the service.
• Food is available from the bar.
• Full table service is available.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 23m (25yd) from the main entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 103cm (3ft 5in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is bar meals and snacks.

You are on Room. Skip to the next section.

Room

Collapse all Expand all

• General Information View
  • The Tourist Board rating is 3.
  • There are 247 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 236 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 11 room(s) which has / have accessible ensuite facilities.
  • There is / are 8 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 12m (13yd) from the lift.
  • There is level access from an accessible entrance.
  • This is by lift.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 501.
  • The height of the bed is 58cm.
  • The measurement between the bed base and floor is 18cm (0ft 7in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • It is a push button style alarm.
  • An adjoining room is available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 86cm (2ft 10in) (2ft 10in).
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The dimensions of the accessible ensuite are 230cm x 220cm (7ft 7in x 7ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 49cm (1ft 7in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 75cm (2ft 6in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is a functional emergency alarm in the ensuite.
  • Disposal facilities are not available.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is lever.
  • The shower seat is flip-down.
  • The flip down or fixed seat height is 50cm (1ft 8in).
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is no additional signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is low.
  • The colour contrast between the walls and floor is high.
  • The colour contrast between the internal hotel room door and wall is low.
  • The colour contrast between the external ensuite door and wall is low.
  • Lighting levels are bright.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is low.
  • The colour contrast between the walls and floor in the ensuite is medium.
  • The colour contrast between the dropdown rails and wall is medium.
  • The colour contrast between the grab rails and wall is medium.
  • Lighting levels are bright.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarms, vibrating pillows and Teletext/subtitles/Ceefax.
  • Flashing fire alarms are in rooms.
  • Vibrating fire alarms are In rooms.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are available.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
  • This accessible toilet is located off the lobby.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from reception. Hotel guests can access the toilet using their room key card.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 210cm x 160cm (6ft 11in x 5ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 110cm (3ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer can be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is not a wash basin.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • Additional adapted and standard toilets are available on the 1st floor next to the conference facilities.
  • The additional adapted toilet has similar specifications.
  • Baby change facilities are located within the venue.
  • The baby change facilities are located in the adapted toilet.
  • The height of the baby change table once extended is 95cm (3ft 1in).
  • Inside the venue, there is level access to the baby change facility.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located off the lobby.
  • The female and male toilets are 30m (33yd) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are medium.
• Comments View
  • The photographs show the standard male toilet.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.

Collapse all Expand all

• Comments View
  • The photographs show the wheel in shower and baths in two of the accessible rooms.