Access Guide
Overview
-
About
View
- Facilities available in the venue include: refreshments (cafés, restaurants and ice cream vans), parkland, seating, toilet facilities and a Changing Places facility.
- View information on opening times
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Plymouth.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
-
Getting In and Around
View
- There is step-free level access at the most accessible entrance.
- The following areas have step-free access via ramps or slopes: all pathways throughout the venue.
- The following areas have stepped access: the war memorial.
- Access throughout may include uneven surfaces and narrow walkways.
-
Getting Help and Assistance
View
- There is seating available.
Toilet and Changing Facilities
-
Toilet Facilities
View
- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the toilet block behind the Promenade Café.
- The toilet with adaptations has a right hand transfer space.
- The shared step-free toilet facilities are located in the toilet block behind the Promenade Café.
-
Changing Places and Changing Facilities
View
- The Changing Places toilet facilities are located in the toilet block behind the Promenade Café.
- Parent and baby changing facilities are located in the toilet with adaptations in the toilet block behind the Promenade Café.
Parking (Blue Badge Holders Only)
-
Car Park
View
- The car park is located on Hoe Promenade.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 349cm (width) x 474cm (depth).
- There are no hatched/marked zones.
- The most accessible route from the Blue Badge parking has step-free level access.
-
Charges and Restrictions
View
- Parking is free for Blue Badge holders.
-
Drop-off Point
View
- There is not a designated drop-off point available.
-
On-street Parking
View
- On-street standard parking is available.
- The on-street designated Blue Badge parking bays are located on Hoe Road.
Access Point (Hoe Promenade)
- This access point is located at the rear of the car park.
- The access point is not clearly signed.
- There is step-free level access.
- There is open access.
Access Point (Armada Way)
- This access point is located on Armada Way.
- The approach to the access point has uneven surfaces and a bollard.
- The access point is not clearly signed.
- There is step-free access via slope.
- The slope has a slight gradient.
- There is an open gap.
- The width of the opening is 110cm.
- There is step-free access via slope as you enter.
- The slope has a steep gradient.
Outdoor Spaces
- The following is available in this area: parkland.
- Outdoor areas consist of concrete or tarmac, grass and paving slabs.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- The following areas have step-free access via ramps or slopes: all pathways in Plymouth Hoe.
- The following areas have stepped access: the war memorial.
- There are seats situated along the paths for people to rest.
Changing Places (Right Hand Transfer)
-
Location and Access
View
- The Changing Places facility surveyed is located in the toilet block, behind the Promenade Café.
- The Changing Places toilet is in addition to other toilet facilities.
- The most accessible route to the Changing Places facility has slight ramps or slopes and steep ramps or slopes.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 102cm.
- The door has a push button lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 263cm (width) x 454cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
-
Toilet Details
View
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The transfer space on the right as you face the toilet is 172cm.
- There is an elbow pad flush for the toilet.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 51cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 89cm from the floor.
-
Changing Bench and Hoist Details
View
- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 181cm.
- The facility hoist is powered overhead and accesses all areas.
-
Shower Details
View
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is no shower seat.
-
Other Facilities
View
- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is not a soap dispenser.
- There is not a towel dispenser.
- A wide paper roll dispenser is available.
- The height of the wide paper roll dispenser is 104cm.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 103cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The facility has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 122cm and 157cm from the floor.
- A privacy screen is not available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- A code is required to access the Changing Places. The code can be given to you by the car parking attendant.
Toilet with Adaptations (Right Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located in the toilet block, behind the Promenade Café.
- The most accessible route to the toilet has slight ramps or slopes and steep ramps or slopes.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 102cm.
- The door has a push pad lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 198cm (width) x 215cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 127cm (from the side of the toilet pan).
- There is a wall sensor flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 110cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 91cm from the floor.
- The wash basin has a sensor tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 91cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 91cm from the floor.
- There is a push button emergency alarm.
- There is no mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 64cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
