You are on Overview. Skip to the next section.

Overview

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• About View
  • Facilities available in the venue include: swimming pools, a gym, squash courts, bowls green, sports hall, climbing wall, indoor bowls, a café and a crèche.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Plymouth.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors, automatic doors and narrow walkways.
  • The lower ground, ground, mid level, first and second floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 5 toilets with adaptations.
  • Toilets with adaptations are located on the ground, first and second floors.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The male and female step-free toilet facilities are located on the ground floor, to the right from the entrance.
  • The male and female step-free toilet facilities are located next to the squash courts.
  • The male and female step-free toilet facilities are located on the first floor.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located on the ground floor.
  • Standard changing facilities are located within the changing village.
  • Parent and baby changing facilities are located within the standard toilets on all floors.
• Washroom and Shower Facilities View
  • The shower facilities which have adaptations are located within the changing village.
  • Standard shower facilities are located within the changing village.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located on Mayflower Drive.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 365cm (width) x 600cm (depth).
  • There is a marked zone to one side and the rear.
  • The width of the marked zone is 115cm.
  • The nearest designated bay is 20m from the entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope.
• Charges and Restrictions View
  • Parking is free for all users.
• Electric Vehicle Charging Points View
  • There are 2 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 360cm (width) x 600cm (depth).
  • The controls are at a suitable height for a wheelchair user.
  • The nozzle holster is at a suitable height for a wheelchair user.
  • The charging points require an app or tap and pay (contactless payment).
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located on the left side of the building.
  • There is no dropped kerb from the drop-off point.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single automatic door at this entrance.
• The door is permanently held open.
• The width of the opening is 130cm.
• The door has a low visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open by sliding.
• The width of the opening is 200cm.
• The second set of doors have a high visual contrast.

You are on Reception. Skip to the next section.

Reception

• The reception is located ahead and to the left from the entrance.
• The distance from the entrance is 6m.
• There is step-free level access to reception.
• The height of the reception desk is 133cm.
• There is a lowered section at the desk.
• The height of the lowered section is 78cm.
• The reception has patterned/distracting backgrounds.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There are security barriers with a wider opening which are operated by staff.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• There is background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable in some areas.

You are on Eating and Drinking (Café Central). Skip to the next section.

Eating and Drinking (Café Central)

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• Location and Access View
  • Café Central is located to the left from the entrance.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Service View
  • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
  • Full table service is available on request only.
  • Menus are handheld, wall-mounted and digital.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Order and Payment View
  • The payment counter was surveyed.
  • There is step-free level access to the counter.
  • The height of the counter is 84cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Pool. Skip to the next section.

Pool

• This is an indoor swimming pool.
• There is step-free level access throughout this area.
• Access throughout this area may include slippery surfaces.
• Some flooring is shiny.
• There is an emergency alarm at poolside.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Access into the water is via a ladder or steps.
• There are 6 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of the steps throughout its length.
• The steps are unmarked.
• The pool is staffed at all times.
• The following adaptations are available for disabled people: manual hoist and pool lift.
• Additional facilities include: a children's pool and poolside showers.

You are on Changing Area (Changing Village - Wetside). Skip to the next section.

Changing Area (Changing Village - Wetside)

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• Changing Area View
  • The gender inclusive changing area was surveyed.
  • The changing area is located straight ahead after reception.
  • The distance from the reception is 36m.
  • The most accessible route to the changing area has step-free level access.
  • There is step-free level access into the changing area.
  • The door opens outwards automatically and has a high visual contrast.
  • The width of the door opening is 170cm.
  • Internally the door has a high visual contrast.
  • Facilities in this area include: changing cubicles, toilets, showers, baby change facilities and lockers.
  • There are lockers at a suitable height for a wheelchair user.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
• Toilet Facilities View
  • There is step-free level access to the toilet facilities.
  • There are ambulant toilet facilities available.
  • The ambulant cubicle has differing rail configurations.
  • There is a wash basin, a wall mounted soap dispenser, a baby changing table and a hand dryer available.
  • The wash basin has a sensor tap.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is a fixed height shower head.
  • The shower controls are push.
  • There is no shower seat.

You are on Changing Room with Adaptations (Changing Village - Female - Wetside). Skip to the next section.

Changing Room with Adaptations (Changing Village - Female - Wetside)

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• Location and Access View
  • The changing room surveyed is located within the changing village.
  • The distance from the entrance is 30m.
  • The most accessible route to the changing room has step-free level access and manual doors.
  • There is step-free level access into the changing room.
  • There is tactile, pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • Facilities available in the changing room include: a changing table/bench, a toilet, a wash basin, a wheel-in shower and a dry seat for changing.
  • The dimensions of the changing room are 190cm (width) x 210cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left of the toilet as you look at it.
  • The lateral transfer space is 125cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 108cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 94cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 93cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The changing room has a nappy/incontinence items bin.
  • There are multiple coat hooks.
  • The coat hooks are 103cm and 137cm from the floor.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • There is a flip-down shower seat.
  • The shower seat is 49cm from the floor.
  • The shower controls are twist turn mixer.
  • There are grab rails and a dropdown rail for the shower.
  • The shower grab rails have a high visual contrast.
  • The shower dropdown rail has a high visual contrast.
  • There is a pull cord emergency alarm for the shower within 10cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Changing Area (Changing Village - Male - Wetside). Skip to the next section.

Changing Area (Changing Village - Male - Wetside)

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• Changing Area View
  • The male changing area was surveyed.
  • The changing area is located within the changing village area.
  • The distance from the changing village entrance is 1m.
  • The most accessible route to the changing area has step-free level access.
  • There is step-free level access into the changing area.
  • Facilities in this area include: toilets and showers.
  • There are lockers at a suitable height for a wheelchair user.
  • The height of the baby change facility when in use is 91cm.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are lockers are in the main changing village area.
    There is also a female changing area within the changing village.
• Toilet Facilities View
  • There is step-free level access to the toilet facilities.
  • There are ambulant toilet facilities available.
  • The ambulant cubicle has differing rail configurations.
  • There is a wash basin, a wall mounted soap dispenser, a baby changing table and a hand dryer available.
  • The wash basin has a sensor tap.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is a fixed height shower head.
  • The shower controls are push.
  • There is no shower seat.

You are on Changing Area (Male - Dryside). Skip to the next section.

Changing Area (Male - Dryside)

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• Changing Area View
  • The male changing area was surveyed.
  • The changing area is located straight ahead after reception.
  • The distance from the reception is 40m.
  • The most accessible route to the changing area has step-free level access.
  • There is step-free level access into the changing area.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 84cm.
  • Internally the door has a high visual contrast.
  • Facilities in this area include: toilets and showers.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
• Toilet Facilities View
  • There is step-free level access to the toilet facilities.
  • There are ambulant toilet facilities available.
  • The ambulant cubicle has differing rail configurations.
  • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a sensor tap.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is a fixed height shower head.
  • The shower controls are push.
  • There is no shower seat.
  • There is also a female changing area available.

You are on Changing Places (Ground Floor - Transfer Both Sides). Skip to the next section.

Changing Places (Ground Floor - Transfer Both Sides)

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• Location and Access View
  • The Changing Places facility surveyed is located in the main ground floor corridor.
  • The Changing Places toilet is in addition to other toilet facilities.
  • The distance from the entrance is 25m.
  • The most accessible route to the Changing Places facility has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • A RADAR key is required for access to this facility.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 95cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
  • The dimensions of the facility are 310cm (width) x 370cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
  • The transfer space on the right as you face the toilet is 210cm.
  • The transfer space on the left as you face the toilet is 86cm.
  • There is a spatula flush on the right transfer side.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 104cm from the floor.
• Changing Bench and Hoist Details View
  • The changing bench is free standing and height adjustable.
  • The length of the changing bench is 180cm.
  • The facility hoist is powered overhead and accesses all areas.
• Shower Details View
  • There is an adjustable shower head.
  • The shower controls are twist turn mixer.
  • There is a flip-down shower seat.
  • The shower seat is 42cm from the floor.
  • There are grab rails and a dropdown rail for the shower.
  • The shower grab rails have a high visual contrast.
  • The shower dropdown rail has a high visual contrast.
  • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
• Other Facilities View
  • There is a fixed height wash basin.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 97cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 88cm from the floor.
  • A wide paper roll dispenser is not available.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 89cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a full length mirror.
  • There is no shelf.
  • The facility has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • A privacy screen is not available.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Ground Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right from the entrance.
  • The distance from the entrance is 10m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 210cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 62cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the left as you face the toilet.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the right as you face the toilet.
  • The vertical grab rail has a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 46cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 89cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 69cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 98cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 87cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 101cm and 138cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Lift (Front). Skip to the next section.

Lift (Front)

• The lift surveyed is located to the right of reception.
• The distance from the entrance is 8m.
• The most accessible route to the lift has step-free level access.
• The ground, first and second floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 89cm.
• The internal dimensions of the lift are 100cm (width) x 136cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey.

You are on Stairs (Front). Skip to the next section.

Stairs (Front)

• The stairs surveyed are located ahead and to the right from the entrance.
• The ground, first and second floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Lift (Rear). Skip to the next section.

Lift (Rear)

• The lift surveyed is located at the rear of the venue.
• The distance from the entrance is 60m.
• The most accessible route to the lift has step-free level access.
• The lower ground, ground, mid level and first floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 110cm.
• The internal dimensions of the lift are 130cm (width) x 202cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a separate door to exit, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey.

You are on Stairs (Rear). Skip to the next section.

Stairs (Rear)

• The stairs surveyed are located at the rear of the venue.
• The lower ground, ground, mid level and first floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Gym. Skip to the next section.

Gym

• The gym is located on the first floor.
• There is step-free level access into the gym.
• There are double manual doors with a high visual contrast.
• The doors open away from you.
• The width of the opening is 170cm.
• There is step-free level access throughout.
• Access throughout may include narrow walkways.
• There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
• The gym is staffed when open.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• There is some clear manoeuvring space between equipment (150cm x 150cm).
• Equipment includes free weights, cable resistance machines and arm cycles.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were even at the time of the survey, with unshaded light sources.