Access Guide
Location
- The venue is situated within the centre of the city.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Plymouth.
Opening Times
- Monday 09:00 - 15:00.
- Tuesday 09:00 - 15:00.
- Wednesday 09:00 - 15:00.
- Thursday 09:00 - 15:00.
- Friday 09:00 - 15:00.
- Saturday 09:00 - 15:00.
- Sunday Closed.
Parking (Staff & Blue Badge Holders)
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are level changes with no dropped kerbs.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The car park is for staff and Blue Badge holders using the cafe or hall only.
- Parking spaces are very limited.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 180cm (5ft 11in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 180cm (5ft 11in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located on the paved surface in front of the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Eating and Drinking
- The following information is for the restaurant.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 1m (3ft 3in) from the main entrance.
- The distance between the floor and the lowest table is 69cm (2ft 3in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- There is Braille, pictorial and tactile signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
- This accessible toilet is located to the right as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the food counter.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 190cm x 160cm (6ft 3in x 5ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 95cm (3ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 130cm (4ft 3in).
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located to the right as you enter.
- The female toilets are 10m (32ft 10in) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located to the right as you enter.
- The male toilets are 10m (32ft 10in) from the main entrance.
- Inside the venue, there is not level access to the male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in a separate room next to the toilets.
- The height of the baby change table once extended is 85cm (2ft 9in).
- Inside the venue, there is level access to the baby change facility.
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Comments
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- The photograph shows the standard male toilet.
Level Change (Standard Male Toilet)
- There are steps to access this area / service.
- The steps are located leading into the toilet.
- There is / are 2 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on the left going up.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.