You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a community support hub with multiple services.
  • Facilities available in the venue include: gym, soft play, esports and gaming, café and health and wellbeing services.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Devonport.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout.
  • Access throughout may include manual doors.
  • The first floor can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • British Sign Language Interpreters can be requested prior to your visit.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • Toilets with adaptations are located on the ground and first floors.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The male and female step-free standard toilet facilities are located on the ground and first floors.
• Changing Places and Changing Facilities View
  • Standard changing facilities are located on the ground floor.
  • Parent and baby changing facilities are located within the toilet with adaptations on the first floor.
• Washroom and Shower Facilities View
  • The shower facilities which have adaptations are located within the toilet with adaptations on the ground floor.
  • Standard shower facilities are located on the ground floor.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the front of the building, off Damerel Close.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 225cm (width) x 524cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 133cm.
  • The nearest designated bay is 20m from the entrance.
  • The most accessible route from the Blue Badge parking has step-free level access and bollards.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street standard parking is available.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the building, on Madden Road.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• There is a single automatic door at this entrance.
• The door opens by sliding.
• The width of the opening is 124cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open by sliding.
• The width of the opening is 136cm.
• The second set of doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located straight ahead after you enter the building.
• The distance from the entrance is 10m.
• There is step-free level access to reception.
• The height of the reception desk is 111cm.
• There is a lowered section at the desk.
• The height of the lowered section is 77cm.
• There is not a hearing assistance system.
• There is background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: armchairs and benches.
• Furniture available in this area includes: tables.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all walkways.
• There is background noise which varies depending on the time of day.
• Lighting levels were even at the time of the survey.

You are on Room (Teaching - Fergusson Room). Skip to the next section.

Room (Teaching - Fergusson Room)

• The room is located on the ground floor, to the left of the reception desk.
• The distance from the reception desk is 5m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a key fob/card reader at a height of 117cm.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 89cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Announcements are in person and visual.
• Lighting levels were even at the time of the survey.

You are on Room (Esports Arena). Skip to the next section.

Room (Esports Arena)

• The room is located on the first floor, straight ahead after you exit the lift.
• The distance from lift is 5m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a low visual contrast.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: desks.
• The desks are fixed.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the time of day.
• Announcements are in person.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is one height adjustable gaming station, immediately on the left after you enter the room.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the right after the reception desk.
• The distance from the entrance is 14m.
• The most accessible route to the lift has step-free level access.
• The ground and first floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• At the time of survey (07/11/2025) this lift was out of service.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the right after you pass the reception desk.
• The ground and first floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Changing Area (Ground Floor). Skip to the next section.

Changing Area (Ground Floor)

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• Changing Area View
  • The shared changing area was surveyed.
  • The changing area is located on the ground floor.
  • The distance from the reception desk is 17m.
  • The most accessible route to the changing area has step-free level access and manual doors.
  • There is step-free level access into the changing area.
  • The door opens both ways and has a high visual contrast.
  • The width of the door opening is 82cm.
  • Internally the door has a high visual contrast.
  • Facilities in this area include: showers, a changing bench and lockers.
  • There are lockers at a suitable height for a wheelchair user.
  • Lighting levels were even at the time of the survey.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist/turn.
  • There is no shower seat.

You are on Eating and Drinking (Café and Soft Play). Skip to the next section.

Eating and Drinking (Café and Soft Play)

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• Location and Access View
  • The café and soft play is on the first floor, to the left after you exit the lift.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • There are double manual doors with a high visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 165cm.
• Service View
  • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
  • Full table service is available on request only.
  • Menus are handheld and wall-mounted.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located to the left after you enter the café.
  • There is step-free level access to the counter.
  • The height of the counter is 107cm.
  • There is not a lowered section at the counter.
  • The counter has windows and patterned/distracting backgrounds.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, sofas, benches and high stools.
  • Furniture available in this area includes: tables, coffee tables and high tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Gym. Skip to the next section.

Gym

• The gym is located on the first floor.
• There is step-free level access into the gym.
• There are double manual doors with a high visual contrast.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request .
• The doors open away from you.
• The width of the opening is 170cm.
• There is step-free level access throughout.
• There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
• The gym is staffed at specific times.
• The walls and floor have a high visual contrast.
• There is some clear manoeuvring space between equipment (150cm x 150cm).
• Equipment includes free weights.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Counter (Gym). Skip to the next section.

Counter (Gym)

• The counter is located to the left after you enter the room.
• The distance from gym entrance is 3m.
• There is step-free level access to the counter.
• The height of the counter is 110cm.
• There is not a lowered section at the counter.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Toilet with Adaptations (Ground Floor - Right Hand Transfer - Shower). Skip to the next section.

Toilet with Adaptations (Ground Floor - Right Hand Transfer - Shower)

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• Location and Access View
  • The toilet surveyed is located on the ground floor beyond the reception desk.
  • The distance from the reception desk is 14m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 254cm (width) x 228cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 101cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There are horizontal grab rails on both sides of the toilet.
  • The horizontal grab rails have a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 87cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 76cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 110cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 87cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Shower with Adaptations (Within the Ground Floor Toilet with Adaptations). Skip to the next section.

Shower with Adaptations (Within the Ground Floor Toilet with Adaptations)

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• Location and Access View
  • The shower surveyed is located within the ground floor toilet with adaptations.
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is a flip-down shower seat.
  • The shower seat is 54cm from the floor.
  • There are grab rails and dropdown rails for the shower.
  • The grab rails have a high visual contrast.
  • The dropdown rails have a high visual contrast.
  • There is no emergency alarm for the shower.

You are on Toilet with Adaptations (First Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (First Floor - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the first floor, to the right after you exit the lift.
  • The distance from the lift is 7m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 165cm (width) x 209cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 93cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 93cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 108cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 107cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 85cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.