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The Ship

4 Quay Road, The Barbican, Plymouth, PL1 2JZ

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Access Guide

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Overview

  • About View
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • There is an alternative stepped entrance located at the front of the building. This has a single step and double manual doors.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: The platform lift and the female standard toilets in the ground floor bar area.
    • The following areas have stepped access: The restaurant and the standard male and female toilets on the first floor.
    • Access throughout may include narrow walkways.
    • The first floor can be accessed via a platform lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: diversity and inclusion training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located ahead as you enter via the pub entrance.
    • The toilet with adaptations has a right hand transfer space.
    • The male step-free standard toilet facilities are located straight ahead as you enter via the pub entrance.
    • The female step-free standard toilet facilities are located to the far left side of the bar area.
    • The male and female standard toilet facilities are located on the first floor of the pub to the far right side of the restaurant.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations in the ground floor bar area.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located along The Parade.
    • The Blue Badge bays are signposted and have markings which are faded.
    • Maximum stay is three hours for Blue Badge holders otherwise it is pay and display.
  • Public Car Parks View
    • There is a public car park located off Exchange Street.
    • The name of the car park is Exchange Street car park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located on the right hand side of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 78cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 78cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a medium visual contrast.
  • There is step-free level access as you enter.

Eating and Drinking (Bar Area)

  • Location and Access View
    • The bar area is located on the ground floor.
    • The most accessible route has step-free level access and narrow walkways.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering, designated seating and numerous seating options.
    • Full table service is available on request only.
    • Menus are handheld, online and available on a mobile phone app.
    • The following dietary requirements can be catered for: dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
    • There is a QR code on the outdoor tables for people to order their food and drinks.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located ahead and to the right as you enter the pub.
    • There is step-free level access to the counter.
    • The height of the counter is 103cm.
    • There is not a lowered section at the counter.
    • The counter has mirrors.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a medium visual contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, benches and stools.
    • Furniture available in this area includes: tables, picnic tables, high tables and booths.
    • Some chairs are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • Lighting levels are adjustable.
    • There is additional bar seating in the garden area which has step-free access.

Lift

  • The lift surveyed is located immediately to the left as you enter through the pub entrance .
  • This lift is a platform lift.
  • The distance from the pub entrance is 4m.
  • The most accessible route to the lift has a steep ramp or slope and narrow walkways.
  • The ground and first floor are accessed by this lift.
  • The lift door has a medium visual contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast.
  • Some of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 78cm.
  • The internal dimensions of the lift are 109cm (width) x 141cm (depth).
  • The internal lift control buttons have a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • Lighting levels were low at the time of the survey.
  • There are other lifts available at this location which are of a similar size.
  • There is a steep ramp to access the lift which is 94cm wide.
  • There is a single manual door that opens towards you to enter the lift.

Stairs

  • The stairs surveyed are located to the left and through a corridor as you enter via the pub entrance.
  • The ground and first floor can be accessed by these stairs.
  • There are 16 steps between floors.
  • The steps are clearly marked and have a handrail that switches sides.
  • The handrail is not easy to grip.
  • The handrail does not cover the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were low at the time of the survey.
  • There is a manual door that is held permanently open at the top of the stairs.

Eating and Drinking (Restaurant)

  • Location and Access View
    • The restaurant is located on the first floor of the pub.
    • The most accessible route has a platform lift and narrow walkways.
    • There is step-free level access into this area.
  • Service View
    • This area has staff who can provide assistance with ordering.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the male and female standard toilets.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a medium visual contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, sofas, benches and high stools.
    • Furniture available in this area includes: tables, high tables, long tables and booths.
    • Some chairs are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the size of the space.
    • Lighting levels are adjustable.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located straight ahead as you enter via the pub entrance.
    • The distance from the pub entrance is 6m.
    • The most accessible route to the toilet has step-free level access and narrow walkways.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 93cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 157cm (width) x 197cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a push button flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 103cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a medium visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 121cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 108cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 93cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.