Access Guide
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Plymouth.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Plymouth.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- There are 4 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 340cm x 490cm (11ft 2in x 16ft 1in).
- The nearest designated bay is 20m (22yd) from the main entrance.
- The furthest designated bay is 30m (33yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is block paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the building.
- There is not level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 140cm (4ft 7in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Reception
- The reception desk is 5m (16ft 5in) from the main entrance.
- The desk is 5m (16ft 5in) from the main entrance .
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played In reception.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Room
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General Information
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- There are 75 rooms in total.
- There are 21 standard ground floor rooms.
- There are 50 standard rooms on other floors.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 4 room(s) which has / have accessible ensuite facilities.
- There is / are 0 adjoining room(s) available for carers.
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Location and Access
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- The accessible room viewed is 10m (32ft 10in) from the main entrance.
- There is level access from an accessible entrance.
- No accessible rooms are located in a separate building from the main hotel.
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Accessible Room
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- The room number or room name viewed was 109.
- The width of the door is 85cm.
- The height of the bed is 62cm.
- The measurement between the bed base and floor is 6cm (0ft 2in).
- Light switches are within 120cm from floor level.
- There is a functional emergency alarm in the room.
- It is a push button style alarm.
- An adjoining room is not available.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
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Accessible Ensuite
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- The width of the door to the ensuite is 89cm (2ft 11in) (2ft 11in).
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The dimensions of the accessible ensuite are 166cm x 250cm (5ft 5in x 8ft 2in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 110cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- Wall mounted grab rails are available for the toilet.
- As you face the toilet, the wall mounted grab rails are on the right.
- The toilet seat is 44cm (1ft 5in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 74cm (2ft 5in).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is a functional emergency alarm in the ensuite.
- Disposal facilities are not available.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head is adjustable.
- The shower control type is twist/turn.
- The shower seat is flip-down.
- The flip down or fixed seat height is 49cm (1ft 7in).
- There are handrails available for the shower.
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Signage, colour contrast and lighting in accessible rooms
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- There is no additional signage on or near the hotel door.
- The colour contrast between the external hotel room door and wall is high.
- The colour contrast between the walls and floor is high.
- The colour contrast between the internal hotel room door and wall is high.
- The colour contrast between the external ensuite door and wall is high.
- Lighting levels are medium.
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Colour contrast and lighting in accessible ensuite
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- The colour contrast between the internal ensuite door and wall is high.
- The colour contrast between the walls and floor in the ensuite is medium.
- The colour contrast between the dropdown rails and wall is low.
- The colour contrast between the grab rails and wall is low.
- Lighting levels are medium.
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Auxiliary Aids - General
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- Some rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) flashing alarms and vibrating pillows.
- Flashing fire alarms are in rooms.
- Vibrating fire alarms are In rooms.
- The number of accessible rooms with wheel in showers is 4.
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Ground Floor Standard Rooms
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- There are standard rooms on the ground floor.
- There is level access to ground floor rooms.
- Adjoining rooms are not available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- Adjoining rooms are not available.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located to the right as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2.
- The lift is 10m (32ft 10in) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 150cm (3ft 7in x 4ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- The accessible toilet is 17m (19yd) from the main entrance.
- The accessible toilet is located to the left as you enter.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 150cm x 230cm (4ft 11in x 7ft 7in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 86cm (2ft 10in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- Lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located to the left as you enter.
- The female toilets are 17m (19yd) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are available in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.
- Staff are Text Relay aware.