You are on Overview. Skip to the next section.

Overview

Collapse all Expand all

• About View
  • This is a community hub with multiple facilities available. It also shared with the Discovery College.
  • Facilities available in the venue include: a wellbeing hub, mental health support, debt and employment advice, a gym, a café, multiple classrooms, a sports hall, multi-use studios and a soft play area.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is St Budeaux Victoria Road.
  • The nearest bus station is Plymouth Coach Station.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is another entrance to the Sports Hall 2 building for access to the Sports Hall and accessible and standard toilet facilities.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the soft play area, one of the studios, Miss Honey's YMCA café, the outdoor spaces and the toilet with adaptations on the lower ground, first and second floors of the community hub and the classrooms on the first floor of Sports Hall 2.
  • Access throughout may include manual doors, doors permanently held open and narrow walkways.
  • The lower ground, ground, first and second floors can be accessed via stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located in the Welcome Hub room.
  • British Sign Language Interpreters can be requested prior to your visit.
  • Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: disability awareness training and Educare online.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

Collapse all Expand all

• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located on the ground floor of the Sports Hall 2 building and on the first floor of the main community hub building.
  • The toilet with adaptations on the first floor of the main community hub building has no transfer space.
  • The toilet with adaptations on the ground floor of the Sports Hall 2 building has a right hand transfer space.
  • The male and female step-free standard toilet facilities are located on the ground floor of the Sports Hall 2 building and also within the male and female changing facilities on the ground floor of the main community hub building.
• Changing Places and Changing Facilities View
  • Standard changing facilities are located on the ground floor of the main community hub building.
  • Parent and baby changing facilities are located within the male and female changing facilities on the ground floor of the main community hub building and also within the toilet with adaptations on the first floor of the community hub building.
• Washroom and Shower Facilities View
  • Standard shower facilities are located within the male and female changing facilities on the ground floor of the main community hub building.

You are on Parking. Skip to the next section.

Parking

Collapse all Expand all

• Car Park View
  • The car park is located in front of the building, off Honicknowle Lane.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 9 designated Blue Badge parking bays available.
  • The Blue Badge bays have faded markings.
  • The surveyed Blue Badge parking bay dimensions are 645cm (width) x 23cm (depth).
  • There are no hatched/marked zones.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 5m from the family hub entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
• Charges and Restrictions View
  • This car park is for staff, students, visitors and Blue Badge holders only.
  • Parking is free for all users.
• Electric Vehicle Charging Points View
  • There are 2 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 246cm (width) x 397cm (depth).
  • The controls are at a suitable height for a wheelchair user.
  • The nozzle holster is at a suitable height for a wheelchair user.
  • The charging points require an app or tap and pay (contactless payment).
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Car Parks View
  • Some of the Blue Badge bays were obstructed by construction work at the time of survey (December 2025).

You are on Entrance (Community Hub). Skip to the next section.

Entrance (Community Hub)

• This entrance is located at the front of the building.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with handrails on both sides.
• There is a single automatic door at this entrance.
• The door opens away from you.
• The width of the opening is 103cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is step-free level access as you enter.
• There is a narrow walkway immediately beyond the entrance.

You are on Reception. Skip to the next section.

Reception

• The reception is located ahead and to the left as you enter the main community hub.
• The distance from the community hub entrance is 6m.
• The most accessible route to reception has narrow walkways.
• There is step-free level access to reception.
• The height of the reception desk is 108cm.
• There is a lowered section at the desk.
• The height of the lowered section is 81cm.
• The reception has a television.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: sofas.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout the majority of areas.
• The following areas have stepped access: the soft play area, one of the studios, Miss Honey's YMCA café, the outdoor spaces and the toilet with adaptations on the lower ground, first and second floors of the community hub and the classrooms on the first floor of Sports Hall 2.
• Access throughout may include manual doors, doors permanently held open and narrow walkways.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• There is background noise in some areas of the venue.
• Wayfinding signage is not provided.
• Seating available in the walkways includes: sofas.
• Lighting levels vary due to the size of the space.

You are on Room (Ground Floor - The Welcome Hub). Skip to the next section.

Room (Ground Floor - The Welcome Hub)

• The room is located on the ground floor of the community hub, immediately ahead from the reception desk.
• The distance from the community hub entrance is 9m.
• The most accessible route to the room has step-free level access and narrow walkways.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 77cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is not space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and armchairs.
• Furniture available in the room includes: desks.
• The desks are fixed.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm.
• There is no (or very little) background noise in this room.
• Announcements are in person.
• Lighting levels were even at the time of the survey.

You are on Changing Area (Ground Floor - Female). Skip to the next section.

Changing Area (Ground Floor - Female)

Collapse all Expand all

• Changing Area View
  • The female changing area was surveyed.
  • The changing area is located on the ground floor of the community hub, to the left of the reception desk.
  • The distance from the community hub entrance is 14m.
  • The most accessible route to the changing area has step-free level access and narrow walkways.
  • There is step-free level access into the changing area.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 75cm.
  • Internally the door has a high visual contrast.
  • Facilities in this area include: toilets, showers, baby change facilities and lockers.
  • There are lockers at a suitable height for a wheelchair user.
  • The height of the baby change facility when in use is 79cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Toilet Facilities View
  • There is step-free level access to the toilet facilities.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser, a baby changing table and a hand dryer available.
  • The wash basin has a sensor tap.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is a fixed height shower head.
  • The shower controls are push.
  • There is a flip-down shower seat.

You are on Gym (Ground Floor). Skip to the next section.

Gym (Ground Floor)

• The gym is located on the ground floor of the community hub, opposite the reception desk.
• There is step-free level access into the gym.
• There are double manual doors with a high visual contrast.
• The doors open towards you.
• The width of the opening is 156cm.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The gym is staffed when open.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• There is some clear manoeuvring space between equipment (150cm x 150cm).
• Equipment includes free weights and cable resistance machines.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Room (Ground Floor - Italia Studio). Skip to the next section.

Room (Ground Floor - Italia Studio)

• The room is located along the ground floor rear corridor of the community hub and on the left.
• The distance from the community hub entrance is 25m.
• The most accessible route to the room has step-free level access, manual doors and narrow walkways.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door opens away from you.
• The width of the opening is 69cm.
• There is step-free level access throughout the room.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm.
• There may be background noise in this room.
• Announcements are in person.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located ahead and to the left as you enter the community hub.
• The lower ground, ground, first and second floor of the community hub can be accessed by these stairs.
• There are 8 steps between floors.
• The steps have some clear markings and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Room (Lower Ground Floor - Soft Play Area). Skip to the next section.

Room (Lower Ground Floor - Soft Play Area)

• The room is located on the lower ground floor of the community hub.
• The distance from the bottom of the stairs is 6m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens towards you.
• The width of the opening is 74cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests and high stools.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm, a television with subtitles and a play area.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Eating and Drinking (Second Floor - Miss Honey's YMCA). Skip to the next section.

Eating and Drinking (Second Floor - Miss Honey's YMCA)

Collapse all Expand all

• Location and Access View
  • Miss Honey's YMCA is located on the second floor of the community hub, immediately ahead from the top of the stairs.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • There is a single manual door with a low visual contrast.
  • The door is permanently held open.
  • The width of the opening is 78cm.
• Service View
  • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
  • Full table service is available on request only.
  • Menus are handheld and available on a board.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located ahead as you enter.
  • There is step-free level access to the counter.
  • The height of the counter is 84cm.
  • There is not a lowered section at the counter.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs without armrests, sofas and stools.
  • Furniture available in this area includes: tables.
  • Some tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels vary due to the size of the space.

You are on Entrance (Outdoor Spaces). Skip to the next section.

Entrance (Outdoor Spaces)

• This entrance is located on the ground floor of the community hub, at the end of the rear corridor.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance, however one door is locked or bolted.
• The locked door can be opened on request.
• The doors open away from you.
• The width of the opening is 80cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is stepped access as you enter.
• There are 10 steps with a handrail on the right going down.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The steps have some clear markings.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.

You are on Outdoor Spaces. Skip to the next section.

Outdoor Spaces

• The following is available in this area: a sports court and gardens.
• Additional facilities in this area include: a vegetable allotment, a pizza oven and numerous seating and patio areas.
• Outdoor areas consist of concrete or tarmac, loose chippings, artificial grass, loose stones, decking and paving slabs.
• There are footpaths in some areas.
• The majority of the paths are not wide enough for wheelchair users.
• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via ramps or slopes: the rear garden area with the decking, pizza oven and vegetable allotment.
• The following areas have stepped access: the decking area.
• There are some seats situated along the paths for people to rest.
• The paths have uneven surfaces.

You are on Exit (Community Hub). Skip to the next section.

Exit (Community Hub)

• The exit area is clearly signed.
• There is step-free level access at the exit.
• There is a single automatic door at this exit.
• The door opens away from you.
• The width of the opening is 104cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is step-free access via ramp as you exit.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with handrails on both sides.

You are on Entrance (Sports Hall 2). Skip to the next section.

Entrance (Sports Hall 2)

• This entrance is located to the left of the main community hub building, in a separate outbuilding.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance, however one door is locked or bolted.
• The locked door can be opened on request.
• The doors open towards you.
• The width of the opening is 80cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double manual doors, however one door is locked or bolted.
• The locked door can be opened on request.
• The second set of doors open towards you.
• The width of the opening is 80cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Room (Sports Hall 2). Skip to the next section.

Room (Sports Hall 2)

• The room is located to the left as you enter via the Sports Hall 2 building entrance.
• The distance from the Sports Hall 2 building entrance is 5m.
• The most accessible route to the room has step-free level access.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The doors open towards you.
• The width of the opening is 80cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny and patterned.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: benches.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm.
• There is no (or very little) background noise in this room.
• Announcements are in person.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Sports Hall 2 - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Sports Hall 2 - Right Hand Transfer)

Collapse all Expand all

• Location and Access View
  • The toilet surveyed is located on the ground floor of the Sports Hall 2 building.
  • The distance from the Sports Hall 2 building entrance is 12m.
  • The most accessible route to the toilet has step-free level access, doors permanently held open and narrow walkways.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 153cm (width) x 244cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 72cm (from the side of the toilet pan).
  • There is a push button flush in the centre of the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 45cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 118cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 76cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 98cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 89cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade, and unshaded light sources.