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Main Campus Wellbeing Centre

Endsleigh Place, Plymouth, Devon, PL4 8AA

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Access Guide

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Introduction (Wellbeing Centre)

  • Services / facilities within the building include the Learning Gateway on the ground floor including a counselling service, the University Medical Centre GP Surgery on the first floor and Centre for Eyecare Excellence (CEE) on the second floor where other ancillary services may be offered on an occasional basis.

Getting Here

  • By Road View
    • From the end of the M5 take the Devon Expressway (A38). After 60km take the A374 towards the city centre and follow for 5km across three roundabouts to Charles Cross roundabout. Take the third exit onto Charles Street, turn left onto Glanville Street and take the first turning on the right to James Street in the centre of the University.
    • All parking on the University campus is permit parking and must be arranged in advance. The main section of visitor parking is to the left off James Street.
  • By Bus View
    • Plymouth Citybus services to and from all outlying areas including Devonport, Plympton and Saltash pass the University site.
  • By Train View
    • GWR provides services at Cornwall, Exeter, Bristol and London with links to the rest of the country.
  • Useful Links View

Useful Information

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff and students within approximately 200m.
    • The name of the car park is Mary Newman Hall Car Park.
    • The car park is located opposite the entrance to the Nancy Astor Building.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • Drop Off Point View
    • There is not a designated drop off point.
  • Comments View
    • There is a limited amount of on street parking on Endsleigh Place but without Blue Badge Bays. The street outside the Wellbeing Centre has double yellow lines both sides.
    • Behind Mary Newman Hall of Residence there is some permit parking including two Blue Badge bays.

Outside Access (Main Entrance)

  • There is step free access at this entrance.
  • Entrance View
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are push pad activated.
    • The door(s) is / are single.
    • The width of the door opening is 100cm (3ft 3in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are single.
    • The width of the door opening is 100cm (3ft 3in).

Opening Times (Wellbeing Centre and Doctor's Surgery)

  • Monday 08:30 - 18:00.
  • Tuesday 08:30 - 18:00.
  • Wednesday 08:30 - 18:00.
  • Thursday 08:30 - 18:00.
  • Friday 08:30 - 18:00.
  • Saturday Closed.
  • Sunday Closed.

Reception (Learning Gateway)

  • Learning Gateway Reception is located immediately inside the entrance.
  • The desk is 3m (3yd 10in) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is low (76cm or lower).
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is not a hearing assistance system.

The Learning Gateway

  • The Learning Gateway is a one-stop-shop for a range of services including:
  • Learning Development to help with the academic demands of higher education including a Writing Café, Study Guides and a range of support services. Contact 01752 587 676 or learn@plymouth.ac.uk
  • Peer Assisted Learning Scheme (PALS)- regular study sessions for students, by students. Contact 01752 584 510 or pals@plymouth.ac.uk
  • SUM:UP Mathematics support programme. Contact 01752 587 676
  • Disability Services for prospective or current students and staff supporting students. Assistance includes help with Disabled Students' Allowance, exam support, placement support, IT equipment loan library, advice and signposting to external organisations. Contact 01752 587 676 or ds@plymouth.ac.uk. Websitehttps://www.plymouth.ac.uk/disability
  • Multi-Faith Chaplaincy which operates from the Chaplaincy building (See separate guide)
  • Student Wellbeing Services comprising:
  • Counselling and Personal Development
  • Care Leavers and Wellbeing Service
  • Mental Health Support
  • Contact 01752 587 676 or studentwellbeingservices@plymouth.ac.uk.

Reception (Doctor's Surgery)

  • Doctor's Surgery Reception is located on the first floor.
  • The desk is 8m (8yd 2ft) from the lift.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.

Getting Around

  • Access View
    • There is step free access throughout the building via lift(s).
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does play background music.
    • Music is played in the reception area.
    • There is not a hearing assistance system.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2.
    • The stairs are located to the left as you enter.
    • The stairs are approximately 8m from the main entrance.
    • There are 15+ steps between floors.
    • There are manual, heavy, single doors to access the stairwell on all floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2.
  • Wall mounted information boards are provided at lift landings.
  • The weight limit for the lift is 1000kg.
  • The lift is approximately 12m (13yd 4in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 100cm (3ft 3in).
  • The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift has a hearing enhancement system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.

Accessible Toilet (Ground Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 5m (5yd 1ft) from the Main Entrance.
    • The accessible toilet is located to the right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding (Bi-Fold).
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 225cm x 225cm (7ft 5in x 7ft 5in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 156cm (5ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Accessible Toilet (First Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 7m (7yd 1ft) from the lift.
    • The accessible toilet is located on the first floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 180cm x 195cm (5ft 11in x 6ft 5in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 105cm.
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Accessible Toilet (Second Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 18m (19yd 2ft) from the lift.
    • The accessible toilet is located on the second floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 150cm x 250cm (4ft 11in x 8ft 2in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 105cm.
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

  • Standard Toilet Surveyed View
    • A shared standard toilet was surveyed.
    • The toilet surveyed is located on the first floor.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 8m from the lift.
    • There is a/are cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • There are horizontal grab rails on both sides of the seat.
    • Lighting levels in the standard toilet surveyed are good.