Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street standard parking and a public car park nearby.
- The name of the nearest car park is Bilton Towers.
- View information on Bilton Towers (opens new tab) .
- The nearest step-free train station is Marylebone.
- The nearest underground station is Marble Arch.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the private dining room and standard toilets.
- Access throughout may include narrow walkways.
- The lower ground and ground floors can be accessed via stairs.
- There is not a toilet with adaptations available.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
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Public Car Parks
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- There is a public car park located in Great Cumberland Place.
- The name of the car park is Bilton Towers.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located at the front of the restaurant.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a steep gradient.
- There is a single manual door at this entrance.
- The door opens towards you.
- The width of the opening is 93cm.
- The door has a high visual contrast.
- There is step-free level access as you enter.
Eating and Drinking
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Location and Access
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- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has staff who can provide assistance with ordering and numerous seating options.
- Full table service is available.
- Menus are handheld.
- The following dietary requirements can be catered for: gluten free, nut allergy and vegetarian.
- The following are available: drinking straws.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the private dining room and standard toilets.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: benches, chairs with armrests and chairs without armrests.
- Furniture available in this area includes: long tables and tables.
- Some chairs are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located to the right as you enter the restaurant.
- The ground and lower ground floors can be accessed by these stairs.
- There are 16 steps between floors.
- The steps have low visual contrast markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were low at the time of the survey.
Standard Toilet Facilities
- The gender inclusive toilet facilities were surveyed.
- The toilets are located at the end of the corridor from the lower ground floor.
- The distance from the staircase is 15m.
- The most accessible route has steps.
- There is step-free level access into the toilets.
- There is pictorial signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 67cm.
- Internally the door has a low visual contrast.
- There are ambulant toilet facilities available.
- The ambulant cubicle has a horizontal grab rail on the right and a vertical grab rail on the left.
- There is a wash basin, a wall mounted soap dispenser, a baby changing table and a hand towel available.
- The wash basin has a lever mixer tap.
- The height of the baby change facility when in use is 81cm.
- Lighting levels were low at the time of the survey.
