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Cafe Murano

52-55 Dorset Street, Marylebone, London, W1U 7NQ

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right-hand side of the bar, directly ahead from the entrance.
    • The toilet with adaptations has a left hand transfer space.
    • The shared toilet facilities are located within the private dining space on the lower level.
    • The male and female toilet facilities are located on the lower level, accessed via steps by the bar.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Parking

Entrance (Main)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 93cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.

Eating and Drinking (Main)

  • Location and Access View
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are handheld and online.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located close to the main entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 110cm.
    • There is not a lowered section at the counter.
    • The counter has mirrors and patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: a small section of seating to the rear, accessed via three steps.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, benches and high stools.
    • Furniture available in this area includes: tables.
    • Some chairs are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Toilet with Adaptations (Left Hand Transfer)

  • Access View
    • The toilet surveyed is located to the right-hand side of the bar.
    • The distance from the main entrance is 10m.
    • The most accessible route to the toilet has step-free level access and narrow walkways.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 71cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 151cm (width) x 235cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 74cm (from the side of the toilet pan).
    • There is a push button flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a medium visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 96cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 89cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 90cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Stairs

  • The stairs surveyed are located to the left-hand side of the bar.
  • The ground floor and basement can be accessed by these stairs.
  • There are 14 steps between floors.
  • The steps have low visual contrast markings and have a handrail on the left going down.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were low at the time of the survey.

Entrance (Alfie's Room - Private Dining)

  • This entrance is located externally, to the left-hand side of the main entrance.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There are 16 steps with handrails on both sides.
  • The handrails are not easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 94cm.
  • The door has a low visual contrast.
  • There is step-free level access as you enter.

Eating and Drinking (Alfie's Room - Private Dining)

  • Service View
    • This area has staff who can provide assistance with ordering and designated seating.
    • Full table service is available.
    • Menus are online and handheld.
    • The following dietary requirements can be catered for: nut allergy, lactose free, vegan, gluten free, vegetarian and dairy free.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the shared toilet in the room, accessed via three steps.
    • There is space for an assistance dog to rest.
    • The flooring is patterned.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: long tables.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Standard Toilet Facilities

  • The male and female standard toilet facilities were surveyed.
  • The toilets are located on the basement level.
  • The distance from the main entrance is 20m.
  • The most accessible route has steps.
  • There is step-free level access into the toilets.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 63cm.
  • Internally the door has a high visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a twist turn mixer tap.
  • Lighting levels were even at the time of the survey.
  • There is a shared toilet for the function room, accessed via 3 steps.