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Clarette

44 Blandford Street, London, W1U 7HS

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Access Guide

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Overview

  • About View
    • This is a restaurant.
    • Facilities available in the venue include: Indoor and outdoor seating areas, a private hire dining room and standard toilets.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • The following areas have stepped access: the first floor seating area, the private dining room and the standard toilets.
    • Access throughout may include doors permanently held open and narrow walkways.
    • All floors (basement to second) can be accessed via stairs.
    • There is not a toilet with adaptations available.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Facilities/services include: Wi-Fi.

Toilet and Changing Facilities

  • Toilet Facilities View
    • The male and female toilet facilities are located on the basement level.
    • The male and female toilet facilities are located on the second floor.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.
    • There are two standard parking bays on Manchester Street, opposite Clarette.
  • Public Car Parks View
    • There is a public car park located on Aybrook Street.
    • The name of the car park is Euro Car Parks Marylebone Square.
    • Designated Blue Badge parking bays are not available in the car park.

Entrance

  • This entrance is located on Blandford Street.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 80cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is step-free level access as you enter.

Eating and Drinking

  • Location and Service View
    • The most accessible route has steep ramps or slopes and manual doors.
    • This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are handheld and online.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located to the right of the entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 109cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not space for an assistance dog to rest.
    • The walls and floor have a medium visual contrast.
    • Seating available in this area includes: chairs without armrests, sofas and high stools.
    • Furniture available in this area includes: tables and high tables.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Eating and Drinking (Outdoor)

  • Location and Service View
    • The most accessible route has a steep ramp or slope.
    • This area has staff who can provide assistance with ordering and designated seating.
    • Full table service is available.
    • Menus are handheld and online.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Seating Area View
    • The seating area is covered.
    • The following areas have step-free access via ramps or slopes: the centre of the outdoor seating area.
    • The following areas have stepped access: the majority of the outdoor seating area.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests and benches.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.

Stairs (Ground Floor to Basement)

  • The stairs surveyed are located at the rear, on the right hand side of the restaurant.
  • The basement and ground floor can be accessed by these stairs.
  • There are 15 steps between floors.
  • The steps are unmarked and have a handrail on the right going up.
  • The handrail is not easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Standard Toilet Facilities (Basement)

  • The male and female standard toilet facilities were surveyed.
  • The toilets are located on the basement floor.
  • The distance from the stairs is 1m.
  • The most accessible route has steps, narrow openings and narrow walkways.
  • There is step-free level access into the toilets.
  • There is written text signage on or near the door.
  • The door opens inwards and has a low visual contrast.
  • The width of the door opening is 62cm.
  • Internally the door has a low visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin and a soap dispenser available.
  • The wash basin has a twist/turn tap.
  • Lighting levels were even at the time of the survey.
  • The door to the male toilet has high colour contrast.

Stairs (Ground Floor to Second Floor)

  • The stairs surveyed are located at the rear of the restaurant.
  • The ground floor, first floor and the second floor can be accessed by these stairs.
  • There are 18 steps between floors.
  • The steps are unmarked and have a handrail on the right going up.
  • The handrail is not easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Eating and Drinking (Private Dining - Second Floor)

  • Location and Service View
    • The most accessible route has steps and manual doors.
    • This area has designated seating.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not space for an assistance dog to rest.
    • The walls and floor have a medium visual contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Standard Toilet Facilities (Second Floor)

  • The male and female standard toilet facilities were surveyed.
  • The toilets are located on the second floor.
  • The distance from the stairs is 2m.
  • The most accessible route has steps and manual doors.
  • There is step-free level access into the toilets.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 67cm.
  • Internally the door has a low visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a soap dispenser and a hand towel available.
  • The wash basin has a twist/turn tap.
  • Lighting levels were even at the time of the survey.