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Jikoni

19-21 Blandford Street, London, W1U 3DH

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Access Guide

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Overview

  • About View
    • This is a restaurant.
    • Facilities available in the venue include: indoor and outdoor seating areas, a private dining area and standard toilets.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a portable ramp at the most accessible entrance.
    • The following areas have stepped access: the private dining space and standard toilets.
    • Access throughout may include manual doors and narrow aisles.
    • The basement and ground floor can be accessed via stairs.
    • There is not a toilet with adaptations available.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located on Aybrook Street.
    • The name of the car park is Euro Car Parks Marylebone Square.
    • Designated Blue Badge parking bays are not available in the car park.

Entrance

  • This entrance is located on Blandford Street.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a portable ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is under 75cm wide with no handrails.
  • The ramp bypasses the step.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 96cm.
  • The door has a low visual contrast.
  • There is step-free level access as you enter.

Eating and Drinking (Outdoor)

  • Location and Service View
    • The most accessible route has step-free level access and uneven surfaces.
    • This area has designated seating and staff who can provide assistance with ordering.
    • Full table service is available.
    • Menus are handheld and online.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Seating Area View
    • The seating area is covered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.

Eating and Drinking (Restaurant - Ground Floor)

  • Location and Service View
    • The most accessible route has a steep ramp or slope and manual doors.
    • This area has staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are handheld and online.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests, benches and high stools.
    • Furniture available in this area includes: tables.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • The bar height is 99cm.

Stairs

  • The stairs surveyed are located at the rear of the restaurant.
  • The basement and ground floor can be accessed by these stairs.
  • There are 16 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Eating and Drinking (Private Dining - Basement)

  • Location and Service View
    • The most accessible route has steps and manual doors.
    • This area has staff who can provide assistance with ordering and designated seating.
    • Full table service is available.
    • Menus are handheld and online.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Standard Toilet Facilities

  • The shared standard toilet facilities were surveyed.
  • The toilets are located on the basement floor.
  • The distance from the stairs is 3m.
  • The most accessible route has narrow walkways, manual doors and steps.
  • There is stepped access into the toilets.
  • There is 1 step with no handrails.
  • The step is clearly marked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 8cm.
  • There is written text signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 70cm.
  • Internally the door has a low visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a soap dispenser and a hand dryer available.
  • The wash basin has a twist/turn tap.
  • Lighting levels were even at the time of the survey.
  • There are two similar toilets.
    The toilet on the right hand side has an inwards opening door.