You are on Overview. Skip to the next section.

Overview

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• About View
  • Facilities available in the venue include: art galleries, a gift shop, standard toilets, toilets with adaptations and baby changing facilities.
  • View information on opening times.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The name of the nearest car park is Bilton Towers (Care Park) - London Marble Arch.
  • View information on Bilton Towers (Care Park) - London Marble Arch (opens new tab) .
  • The nearest underground station is Marylebone.
  • The nearest step-free train station is Marble Arch.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • All floors (basement to first) can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • Documents are available in the following formats: different languages and audio.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located on the basement and first floors.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The shared step-free toilet facilities are located on the basement floor.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located on the first floor within the toilet with adaptations.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Car Parks View
  • There is a public car park located in Great Cumberland Place.
  • The name of the car park is Bilton Towers (Care Park) - London Marble Arch.
  • Designated Blue Badge parking bays are available in the car park.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• This entrance is located on Marble Arch.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 180cm.
• The doors have a high visual contrast.
• There are lockers beyond the entrance to the right.

You are on Reception. Skip to the next section.

Reception

• The reception is located to the left from the main entrance.
• The distance from the main entrance is 3m.
• The most accessible route to reception has narrow walkways.
• There is step-free level access to reception.
• The height of the reception desk is 95cm.
• There is not a lowered section at the desk.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels vary due to the use of large glazed walls.

You are on Entrance (Moco Museum). Skip to the next section.

Entrance (Moco Museum)

• This entrance is located to the right of reception.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There is a single automatic door at this entrance.
• The door opens by sliding.
• The width of the opening is 140cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.

You are on Exhibition Space (Moco Museum). Skip to the next section.

Exhibition Space (Moco Museum)

• The museum is indoors.
• There is step-free level access throughout all areas, this may include the use of a lift.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor visual contrast varies between low and high.
• The following may be experienced here: lighting effects and interactive video effects.
• There is background noise.
• Lighting levels vary due to the size of the space.
• Display information includes: audio guides, multi-language audio and information boards.
• There is not a hearing assistance system.
• Seating available in this area includes: benches.
• There are three exhibition spaces, one located on each floor.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located on the right hand side of the ground floor exhibition space.
• The distance from the Moco Museum entrance is 15m.
• The most accessible route to the lift has step-free level access.
• The basement, ground and first floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have Braille markings, a high visual contrast and tactile markings.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 110cm (width) x 142cm (depth).
• The internal lift control buttons have Braille markings, a high visual contrast and tactile markings.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: an audible announcer, a mirror to aid reversing and a visual floor indicator.
• Lighting levels were even at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located at the rear centre of the exhibition space.
• The basement, ground and first floors can be accessed by these stairs.
• There are 20 steps between floors.
• The steps have low visual contrast markings and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Basement - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Basement - Right Hand Transfer)

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• Access View
  • The toilet surveyed is located on the basement floor.
  • The distance from the lift is 10m.
  • The most accessible route to the toilet has step-free level access and automatic doors.
  • There is step-free level access into the facility.
  • There is no signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 330cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 78cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 80cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 80cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 80cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a waste bin.
  • There are no coat hooks.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (First Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (First Floor - Left Hand Transfer)

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• Access View
  • The toilet surveyed is located on the first floor.
  • The distance from the lift is 14m.
  • The most accessible route to the toilet has step-free level access and automatic doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 86cm.
  • The door has a twist lock.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 153cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 90cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 80cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 83cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 80cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 89cm.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Exit (Moco Museum). Skip to the next section.

Exit (Moco Museum)

• The exit area is clearly signed.
• There is step-free level access at the exit.
• There is a single automatic door at this exit.
• The door opens by sliding.
• The width of the opening is 124cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• The museum exit leads to the shop.
  There are two exit points in the shop.
  The one straight ahead that leads to Great Cumberland Place.
  The other through the store entrance on the right hand side, leads back to the lockers and main entrance.

You are on Shop (Moco Store). Skip to the next section.

Shop (Moco Store)

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• Getting Around View
  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 120cm - 150cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • The visual contrast between the shelving and floor varies between low and high.
  • There is background noise.
  • Lighting levels vary due to the use of large glazed walls.
• Payment View
  • The checkout area is located ahead of the museum exit.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
  • The queue width for the main checkouts is under 120cm and there is no need to turn.
  • The height of the payment counter is 106cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds and glazed screens.
  • There is not a hearing assistance system.

You are on Entrance (Moco Store - External). Skip to the next section.

Entrance (Moco Store - External)

• This entrance is located in Great Cumberland Place.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door has a locked extension leaf.
• The door is permanently held open.
• The width of the opening is 82cm.
• The door has a high visual contrast.

You are on Entrance (Moco Store - Internal). Skip to the next section.

Entrance (Moco Store - Internal)

• This entrance is located to the right of the main entrance.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door opens by sliding.
• The width of the opening is 126cm.
• The door has a high visual contrast.
• This door can be used to exit the shop and museum.
  It leads to the lockers and main entrance from the shop.