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The Carpenter's Arms

12 Seymour Place, London, W1H 7NE

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • The male and female toilet facilities are located on the basement floor.
    • The shared toilet facilities are located on the first floor.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located on Great Cumberland Place.
    • The name of the car park is Bilton Towers (Care Park) - Marble Arch.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Seymour Place)

  • This entrance is located on Seymour Place.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 11cm.
  • The depth of the steps is not between 30cm and 45cm.
  • The step and flooring immediately after the step are uneven.
  • There is a single manual door at this entrance.
  • The door is permanently held open.
  • The width of the opening is 97cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is step-free level access as you enter.

Entrance (Great Cumberland Mews)

  • This entrance is located on Great Cumberland Mews.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is sloped and stepped access at the entrance.
  • The slope has a slight gradient.
  • There are 2 steps with no handrails.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 24cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is a single manual door at this entrance.
  • The door is permanently held open.
  • The width of the opening is 74cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is step-free level access as you enter.

Eating and Drinking (Ground Floor)

  • Location and Service View
    • This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is not available.
    • Menus are handheld and wall-mounted.
    • The following dietary requirements can be catered for: nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 110cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • The following areas have stepped access: the front and rear seating areas.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a low visual contrast.
    • Seating available in this area includes: chairs without armrests, benches, stools and high stools.
    • Furniture available in this area includes: tables, picnic tables, high tables and booths.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There are uncovered picnic tables outside the front of the pub.

Stairs

  • The stairs surveyed are located at the rear of the pub.
  • The basement, ground and first floor can be accessed by these stairs.
  • There are 13 steps between floors.
  • The steps are unmarked and have a handrail on the left going up.
  • The handrail is not easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.
  • There are 19 steps to the Chippendale Lounge on the first floor.

Standard Toilet Facilities (Basement)

  • The male and female standard toilet facilities were surveyed.
  • The toilets are located on the basement floor.
  • The distance from the stairs is 3m.
  • The most accessible route has steps, narrow openings and manual doors.
  • There is step-free level access into the toilets.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a low visual contrast.
  • The width of the door opening is 69cm.
  • Internally the door has a high visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a soap dispenser and a hand dryer available.
  • The wash basin has a push tap.
  • Lighting levels were low at the time of the survey.

Eating and Drinking (First Floor - The Chippendale Lounge)

  • Location and Service View
    • The most accessible route has steps, doors permanently held open and narrow walkways.
    • This area has designated seating.
    • Full table service is available.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not space for an assistance dog to rest.
    • Some flooring is patterned.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is background noise in this area which varies depending on the function/event.
    • Lighting levels were even at the time of the survey.

Standard Toilet Facilities (First Floor)

  • The shared standard toilet facilities were surveyed.
  • The toilet is located immediately to the right of the Chippendale Lounge.
  • The distance from the stairs is 9m.
  • The most accessible route has narrow walkways, doors permanently held open and steps.
  • There is step-free level access into the toilet.
  • There is written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 60cm.
  • Internally the door has a high visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a soap dispenser and a wall mounted towel dispenser available.
  • The wash basin has a push tap.
  • Lighting levels were even at the time of the survey.