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The Italian Greyhound

62 Seymour Street, London, W1H 5BN

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Access Guide

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Overview

Toilet and Changing Facilities

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located on Great Cumberland Place.
    • The name of the car park is Bilton Towers (Care Park) - Marble Arch.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located on Seymour Street .
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There are 2 steps with no handrails.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 92cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is step-free level access as you enter.

Eating and Drinking (Ground Floor)

  • Location and Service View
    • This area has staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are handheld and online.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a low visual contrast.
    • Seating available in this area includes: chairs without armrests, sofas and benches.
    • Furniture available in this area includes: tables.
    • Some chairs are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Stairs

  • The stairs surveyed are located ahead of the entrance.
  • The basement and ground floor can be accessed by these stairs.
  • There are 16 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are not easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • The steps have open risers.
  • Lighting levels were low at the time of the survey.

Eating and Drinking (Basement - The Garden Room and Terrace)

  • Location and Service View
    • The most accessible route has steps.
    • This area has a bar where drinks can be ordered and numerous seating options.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located at the rear right hand side of the room.
    • There is step-free level access to the counter.
    • The height of the counter is 108cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a medium visual contrast.
    • Seating available in this area includes: chairs without armrests and sofas.
    • Furniture available in this area includes: tables and coffee tables.
    • Some chairs are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is access to a private terrace area on the left hand side of the room.

Exit (Terrace)

  • The exit area is clearly signed.
  • There is step-free level access at the exit.
  • There is a single manual door at this exit.
  • The door opens away from you.
  • The width of the opening is 96cm.
  • The door has a high visual contrast.
  • There is stepped access as you exit.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 5cm.
  • There are 3 additional sets of doors along the left hand side of the Garden Room that lead to the terrace.

Standard Toilet Facilities (Basement)

  • The male and female standard toilet facilities were surveyed.
  • The toilets are located on the basement floor.
  • The distance from the stairs is 6m.
  • The most accessible route has narrow walkways and steps.
  • There is step-free level access into the toilets.
  • There is written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 80cm.
  • Internally the door has a high visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin and a soap dispenser available.
  • The wash basin has a lever mixer tap.
  • Lighting levels were low at the time of the survey.