Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest step-free train station is Marylebone.
- The nearest underground station is Marble Arch.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is stepped access at the most accessible entrance.
- There is also an alternative stepped entrance in Portman Mews South.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: access to additional dining areas and the standard toilets.
- Access throughout may include narrow walkways and narrow openings.
- There is not a toilet with adaptations available.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located in Portman Mews South.
Entrance
- This entrance is located in Portland Mews South.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 8cm.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 82cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is step-free level access as you enter.
Eating and Drinking
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Location and Access
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- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are handheld and wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 117cm.
- There is not a lowered section at the counter.
- The counter has mirrors and patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: access to additional dining areas.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests, armchairs, benches and high stools.
- Furniture available in this area includes: tables.
- Some chairs are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were low at the time of the survey.
Standard Toilet Facilities (Female)
- The female standard toilet facilities were surveyed.
- The toilets are located in a separate dining area to the left from the entrance.
- The distance from the entrance is 10m.
- The most accessible route has steps.
- There is step-free level access into the toilets.
- There is written text signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 69cm.
- Internally the door has a high visual contrast.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a push tap.
- Lighting levels were low at the time of the survey.
- The outer door to female toilets is followed by a second door which opens towards you.
Standard Toilet Facilities (Male)
- The male standard toilet facilities were surveyed.
- The toilets are located in a separate dining area to the left from the entrance.
- The distance from the entrance is 5m.
- The most accessible route has a step and narrow walkways.
- There is stepped access into the toilets.
- There is 1 step with no handrails.
- The step is clearly marked.
- The height of the step is not between 15cm and 18cm .
- The height of the highest step is 21cm.
- There is written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 69cm.
- Internally the door has a medium visual contrast.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a lever mixer tap.
- Lighting levels were low at the time of the survey.
- The outer door to male toilets has step-free level access, followed by a narrow walkway, 60cm wide. There is then another door which opens inwards with a single clearly marked step before it.
