Access Guide
Overview
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street standard parking and a public car park nearby.
- The nearest parking is located in Great Cumberland Place.
- View information on Bilton Towers (opens new tab) .
- The nearest step-free train station is Marylebone.
- The nearest underground station is Marble Arch.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is stepped access at the most accessible entrance.
- The following areas have stepped access: the lower ground floor.
- Access throughout may include narrow walkways.
- The ground and lower ground floors can be accessed via stairs.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: Braille (on request) and large print (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
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Public Car Parks
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- There is a public car park located in Great Cumberland Street.
- The name of the car park is Bilton Towers.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located at the front left of the venue.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 13cm.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 91cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is step-free level access as you enter.
Shop
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Getting Around
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- The following areas have stepped access: the lower ground floor.
- Access throughout may include narrow walkways.
- The majority of main aisle widths are under 120cm.
- The flooring is shiny.
- There is a high visual contrast between the shelving and floor throughout this area.
- There is no (or very little) background noise.
- Signage is not provided.
- Seating available on this floor includes: armchairs and benches.
- Lighting levels were even at the time of the survey.
- The venue has a payment counter.
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Payment Counter
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- The counter surveyed was ahead and to the right after you enter.
- Signage is not provided for the counter.
- The payment counter has patterned/distracting backgrounds.
- The height of the payment counter is 110cm.
- There is not a lowered section at the counter.
- The card payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located ahead as you enter the shop and to the right.
- The ground and lower ground floors can be accessed by these stairs.
- There are 14 steps between floors.
- The steps are clearly marked and have a handrail on the left going down.
- The handrail is easy to grip.
- The handrail does not cover the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 20cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.