Access Guide

Search Access Guide

Overview

About View
- View information on opening times
Parking and Public Transport View
- The venue does not have its own car park.
- There is on-street standard parking and a public car park nearby.
- The name of the nearest car park is Mary Street Car Park.
- View information on Mary Street Car Park (opens new tab) .
- The nearest train station is Clonmel.
- The nearest bus station is O'Connell Street.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
Getting In and Around View
- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Floors 0 and -1 can be accessed via a standard lift and stairs.
- There are no toilet facilities.
Getting Help and Assistance View
- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.

Drop-off Point View
- There is not a designated drop-off point available.
On-street Parking View
- On-street standard parking is available.
Public Car Parks View
- There is a public car park located between Gladstone Street and Mary Street.
- The name of the car park is Mary Street Car Park.
- Designated Blue Badge parking bays are not available in the car park.

This entrance is located at the front of the store on O'Connell Street.
The entrance area is clearly signed.
There is not a canopy or recess which provides weather protection at the entrance.
There is step-free access via ramp at the entrance.
The ramp has a slight gradient.
There are double manual doors at this entrance.
The doors are permanently held open.
The width of the opening is 165cm.
The doors have a low visual contrast.
There is step-free level access as you enter.

There is step-free level access throughout all areas.
The majority of main aisle widths are over 180cm.
The majority of product aisle widths are between 120cm - 150cm.
The flooring is shiny.
There is a low visual contrast between the shelving and floor in the majority of walkways.
There is background noise which varies depending on the time of day.
Signage is provided.
The colour, design and typeface of signs is consistent throughout.
Seating available on this floor includes: benches.

The fitting room surveyed is located in the floor 0 fitting area, which is ahead and to the left as you enter the main entrance.
The fitting room surveyed is for any gender.
The distance from the main entrance is 30m.
The most accessible route to the fitting room has step-free level access.
There is step-free level access into the fitting room.
There is a curtain opening to access the fitting room.
The width of the opening is 110cm.
The following is available in the fitting room: a mirror, a coat hook and a bench seat.

The checkout area is located ahead and to the right as you enter the main entrance.
There is step-free level access to the checkout area.
The venue has a payment counter, standard checkouts and a designated accessible till point.
The designated accessible till point is located on the right-hand end of the checkout counter.
If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
The designated accessible till point has signage, a knee recess and a portable payment machine.
The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
The height of the payment counter is 92cm.
There is not a lowered section at the counter.
The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
There is not a hearing assistance system.

The lift surveyed is located on the right-hand wall as you enter the main entrance.
The distance from the main entrance is 20m.
The most accessible route to the lift has step-free level access.
Floors 0 and -1 are accessed by this lift.
The lift door has a low visual contrast.
The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
The external lift control buttons have a low visual contrast and tactile markings.
All of the external lift controls are at a suitable height for a wheelchair user.
The lift door opening width is 150cm.
The internal dimensions of the lift are 200cm (width) x 200cm (depth).
The internal lift control buttons have a low visual contrast and tactile markings.
All of the internal lift controls are at a suitable height for a wheelchair user.
Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.

The stairs surveyed are located at the rear of the store, directly ahead and then to the right as you enter the main entrance.
Floors 0 and -1 can be accessed by these stairs.
There are 20+ steps between floors.
The steps are clearly marked and have handrails on both sides.
The handrails are not easy to grip.
The handrails cover the flight of stairs throughout its length.
The handrails do not extend horizontally beyond the first and last step.
The height of the steps is not between 15cm and 18cm.
The height of the highest step is 19cm.
The depth of the steps is between 30cm and 45cm.

There is step-free level access throughout all areas.
The majority of main aisle widths are over 180cm.
The majority of product aisle widths are between 120cm - 150cm.
There is a low visual contrast between the shelving and floor in the majority of walkways.
Some of the columns in the venue have a reflective finish.
There is background noise which varies depending on the time of day.
Signage is provided.
The colour, design and typeface of signs is consistent throughout.
Seating available on this floor includes: benches.