You are on Overview. Skip to the next section.

Overview

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• About View
  • View information on opening times
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The name of the nearest car park is Q-Park Grand Parade.
  • View information on Q-Park Grand Parade (opens new tab) .
  • The nearest train station is Cork (Kent).
  • The nearest bus station is Patrick Street.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Floors 0 and 1 can be accessed via a standard lift, stairs and escalator.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • There is not a water bowl available for assistance dogs.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Car Parks View
  • There is a public car park located along the R848 (Grand Parade).
  • The name of the car park is Q-Park Grand Parade.
  • Designated Blue Badge parking bays are available in the car park.

You are on Entrance (St Patrick's St). Skip to the next section.

Entrance (St Patrick's St)

• This entrance is located at the front of the store, on St Patrick's Street.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with no handrails.
• There are double automatic doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 128cm.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Oliver Plunkett St). Skip to the next section.

Entrance (Oliver Plunkett St)

• This entrance is located at the rear of the store, on Oliver Plunkett Street.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a steep gradient.
• The ramp is over 150cm wide with no handrails.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 130cm.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Shop Floor (Floor 0). Skip to the next section.

Shop Floor (Floor 0)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• The flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is background noise which varies depending on the time of day.
• Signage is provided.
• The colour, design and typeface of signs is consistent throughout.

You are on Fitting Room with Adaptations (Floor 0). Skip to the next section.

Fitting Room with Adaptations (Floor 0)

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• Access View
  • The fitting room surveyed is located on Floor 0, ahead and to the left as you enter the St Patrick's Street entrance.
  • The fitting room surveyed is female only.
  • The distance from the St Patrick's Street entrance is 25m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is pictorial signage for the fitting room.
  • There is a curtain opening to access the fitting room.
  • The width of the opening is 149cm.
  • There is a hook lock.
• Dimensions and Features View
  • The dimensions of the fitting room are 150cm (width) x 105cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a grab rail and a dropdown rail available.
  • The grab rail has a low colour contrast.
  • The dropdown rail has a low colour contrast.
  • There is a wall mounted chair available.
  • The seat/chair is 48cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is one coat hook.
  • The coat hook is 115cm from the floor.
  • The walls and floor have a low colour contrast.

You are on Standard Fitting Room (Floor 0). Skip to the next section.

Standard Fitting Room (Floor 0)

• The fitting room surveyed is located on Floor 0, ahead and to the left as you enter the St Patrick's St entrance.
• The fitting room surveyed is female only.
• The distance from the St Patrick's St entrance is 25m.
• The most accessible route to the fitting room has step-free level access.
• There is step-free level access into the fitting room.
• There is a curtain opening to access the fitting room.
• The width of the opening is 70cm.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.

You are on Checkouts (Floor 0). Skip to the next section.

Checkouts (Floor 0)

• The checkout area is located on floor 0, ahead and to the right as you enter the St Patrick's Street entrance.
• There is step-free level access to the checkout area.
• The venue has a payment counter and standard checkouts.
• The queue width for the main checkouts is at least 150cm and the width at each turn is under 150cm.
• The height of the payment counter is 101cm.
• There is a lowered section at the counter.
• The height of the lowered section is 82cm.
• There is not a hearing assistance system.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located on the left-hand wall as you enter the St Patrick's St entrance.
• The distance from the St Patrick's St entrance is 15m.
• The most accessible route to the lift has step-free level access.
• Floors 0 and 1 are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a low colour contrast and tactile markings.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 130cm.
• The internal dimensions of the lift are 200cm (width) x 210cm (depth).
• The internal lift control buttons have a low visual contrast and tactile markings.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.

You are on Escalators. Skip to the next section.

Escalators

• The escalators surveyed are located directly ahead as you enter through the St Patrick's St entrance.
• Floors 0 and 1 are accessed by escalators.
• The escalator steps are clearly marked.
• The foot (bottom) and head (top) of the escalators are not clearly marked.

You are on Entrance (Front Stairwell Entrance). Skip to the next section.

Entrance (Front Stairwell Entrance)

• This entrance is located on the right-hand wall as you enter the St Patrick's St entrance.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors open away from you.
• The width of the opening is 164cm.
• The doors have a low visual contrast.
• There is step-free level access as you enter.
• There is a similar set of doors on the floor 1.

You are on Stairs (Front Stairwell). Skip to the next section.

Stairs (Front Stairwell)

• The stairs surveyed are located immediately ahead as you enter the front stairwell entrance.
• Floors 0 and 1 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is between 30cm and 45cm.

You are on Entrance (Rear Stairwell Entrance). Skip to the next section.

Entrance (Rear Stairwell Entrance)

• This entrance is located ahead and to the right as you enter the St Patrick's St entrance, to the left of the checkouts.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 144cm.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Stairs (Rear Stairwell). Skip to the next section.

Stairs (Rear Stairwell)

• The stairs surveyed are located immediately ahead as you enter the rear stairwell entrance.
• Floors 0 and 1 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is between 30cm and 45cm.

You are on Shop Floor (Floor 1). Skip to the next section.

Shop Floor (Floor 1)

• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via ramps or slopes: left-hand alcove area.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• The flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is background noise which varies depending on the time of day.
• Signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available on this floor includes: benches and stools.

You are on Fitting Room with Adaptations (Floor 1). Skip to the next section.

Fitting Room with Adaptations (Floor 1)

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• Access View
  • The fitting room surveyed is located on floor 1, to the right and ahead as you exit the lift.
  • The fitting room surveyed is for any gender.
  • The distance from the lift is 25m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is pictorial signage for the fitting room.
  • There is a curtain opening to access the fitting room.
  • The width of the opening is 160cm.
  • There is a hook lock.
• Dimensions and Features View
  • The dimensions of the fitting room are 160cm (width) x 105cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a grab rail and a dropdown rail available.
  • The grab rail has a low visual contrast.
  • The dropdown rail has a low visual contrast.
  • There is not a chair available.
  • There is no assistance bell.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a full length mirror.
  • There is one coat hook.
  • The coat hook is 115cm from the floor.
  • The walls and floor have a low visual contrast.
  • The seat was out of order at the time of survey.

You are on Standard Fitting Room (Floor 1). Skip to the next section.

Standard Fitting Room (Floor 1)

• The fitting room surveyed is located on floor 1, to the right and ahead as you exit the lift.
• The fitting room surveyed is for any gender.
• The distance from the lift is 25m.
• The most accessible route to the fitting room has step-free level access.
• There is step-free level access into the fitting room.
• There is a curtain opening to access the fitting room.
• The width of the opening is 70cm.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.

You are on Checkouts (Floor 1). Skip to the next section.

Checkouts (Floor 1)

• The checkout area is located directly ahead as you exit the lift.
• There is step-free level access to the checkout area.
• The venue has a payment counter and standard checkouts.
• The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
• The height of the payment counter is 101cm.
• There is a lowered section at the counter.
• The height of the lowered section is 82cm.
• There is not a hearing assistance system.

You are on Toilet with Adaptations (Floor 1 - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Floor 1 - Right Hand Transfer)

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• Access View
  • The toilet surveyed is located in the rear stairwell, to the left and ahead as you exit the lift.
  • The distance from the lift is 35m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a low colour contrast.
  • The width of the door opening is 78cm.
  • The door has a twist lock.
  • Internally the door has a low colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 245cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 67cm (from the side of the toilet pan).
  • There is a push button flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low colour contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 103cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 77cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the right as you face the wash basin.
  • The wash basin grab rail has a low colour contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 93cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 110cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a medium colour contrast.
  • There is a key pad to enter these facilities at a height of 150cm.
    The code can be obtained from a member of staff.