Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Wilton Shopping Centre Car Park.
- The nearest train station is Cork (Kent).
- The nearest bus station is Cork Bishopstown Road.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located surrounding the Wilton Shopping Centre.
- The name of the car park is Wilton Shopping Centre Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Main Entrance)
- This entrance is located within the Wilton Shopping Centre, at the junction to the West Mall corridor.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an opening without doors.
- The width of the opening is 300cm.
- There is step-free level access as you enter.
Shop Floor (Floor 0)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are under 120cm.
- The flooring is shiny.
- There is a low visual contrast between the shelving and floor in the majority of walkways.
- Some of the columns in the venue have a reflective finish.
- There is background noise which varies depending on the time of day.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: benches.
Fitting Room with Adaptations
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Access
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- The fitting room surveyed is located to the left of the store as you enter through the main entrance.
- The fitting room surveyed is for any gender.
- The distance from the main entrance is 25m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is pictorial signage for the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 115cm.
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Dimensions and Features
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- The dimensions of the fitting room are 240cm (width) x 245cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are grab rails and dropdown rails available.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is a seat/stool available.
- The seat/chair is 48cm from the floor.
- There is no assistance bell.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There are multiple coat hooks.
- The coat hooks are 105cm and 165cm from the floor.
- The walls and floor have a low visual contrast.
Standard Fitting Room
- The fitting room surveyed is located to the left of the store as you enter through the main entrance.
- The fitting room surveyed is for any gender.
- The distance from the main entrance is 25m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- The door opens inwards and has a low visual contrast.
- The width of the opening is 70cm.
- Internally the door has a low visual contrast.
- The following is available in the fitting room: a mirror, a coat hook and a bench seat.
Checkouts
- The checkout area is located ahead and to the right as you enter the main entrance.
- There is step-free level access to the checkout area.
- The venue has self-serve touchscreens, standard checkouts and a designated accessible till point.
- The designated accessible till point is located at the far left end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
- The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
- The height of the payment counter is 100cm.
- There is a lowered section at the counter.
- The height of the lowered section is 76cm.
- There is not a hearing assistance system.
- The height of the self-serve touchscreen display ranges from 125cm to 148cm from the floor.
- The touchscreen has the following accessibility aids: a call for assistance button.
- The scanners for the self-serve checkouts are at a suitable height for a wheelchair user.
- The payment machines for the self-serve checkouts are at a suitable height for a wheelchair user.
- The packing areas for the self-serve checkouts are not at a suitable height for a wheelchair user.
- Assistance is available at the self-serve checkouts.
- The receipt reader to exit is at a height of 107cm.
- The width of the exit barrier opening is 99cm.
