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Penneys - Dundalk Marshes

The Marshes Shopping Centre, The Ramparts, Dundalk, A91 Y0C8

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Access Guide

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Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located off Rampart Lane.
    • The name of the car park is Car Park 1 - Marshes Shopping Centre.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located on the east side of Marshes Shopping Centre.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • The width of the opening is 500cm.
  • There is step-free level access as you enter.

Shop Floor (Floor 0)

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are under 120cm.
  • The flooring is shiny.
  • The visual contrast between the shelving and floor varies between low and high.
  • Some of the columns in the venue have a reflective finish.
  • There is no (or very little) background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available on this floor includes: benches.

Fitting Room with Adaptations (Floor 0)

  • Access View
    • The fitting room surveyed is located to the left of the fitting room entrance.
    • The fitting room surveyed is for any gender.
    • The distance from the store entrance is 48m.
    • The most accessible route to the fitting room has step-free level access.
    • There is step-free level access into the fitting room.
    • There is pictorial signage for the fitting room.
    • There is a curtain opening to access the fitting room.
    • The width of the opening is 236cm.
    • There is no lock.
  • Dimensions and Features View
    • The dimensions of the fitting room are 236cm (width) x 90cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a grab rail and a dropdown rail available.
    • The grab rail has a high visual contrast.
    • The dropdown rail has a high visual contrast.
    • There is a wall mounted chair available.
    • The seat/chair is 48cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There are three coat hooks.
    • The coat hook is 137cm from the floor.
    • The walls and floor have a high visual contrast.

Standard Fitting Room (Floor 0)

  • The fitting room surveyed is located at the rear of the store.
  • The fitting room surveyed is for any gender.
  • The distance from the store entrance is 45m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is a curtain opening to access the fitting room.
  • The width of the opening is 116cm.
  • The following is available in the fitting room: a mirror, a coat hook and a bench seat.

Checkouts (Floor 0)

  • The checkout area is located on the left of the store.
  • There is step-free level access to the checkout area.
  • The venue has a designated accessible till point and standard checkouts.
  • The designated accessible till point is located at the far right end of the checkouts.
  • If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
  • The designated accessible till point has signage and a lowered counter.
  • The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is at least 150cm.
  • The height of the payment counter is 102cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 77cm.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.

Lift

  • The lift surveyed is located at the centre of the store.
  • The distance from the store entrance is 23m.
  • The most accessible route to the lift has step-free level access.
  • Floor 0 and Floor 1 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 117cm (width) x 106cm (depth).
  • The internal lift control buttons have a medium visual contrast, Braille markings and tactile markings.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: an audible announcer, a visual floor indicator and a list of floor services/facilities.

Escalators

  • The escalators surveyed are located on the right hand side of the store.
  • Floor 0 and Floor 1 are accessed by escalators.
  • The foot (bottom) and head (top) of the escalators are not clearly marked.

Stairs

  • The stairs surveyed are located at the front left hand corner of the store.
  • Floor 0 and Floor 1 can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.

Shop Floor (Floor 1)

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are under 120cm.
  • Some flooring is shiny.
  • The visual contrast between the shelving and floor varies between low and high.
  • Some of the columns in the venue have a reflective finish.
  • There is no (or very little) background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available on this floor includes: sofas and benches.

Fitting Room with Adaptations (Floor 1)

  • Access View
    • The fitting room surveyed is located first on the left of the fitting room area.
    • The fitting room surveyed is for any gender.
    • The distance from the lift is 27m.
    • The most accessible route to the fitting room has narrow walkways and step-free level access.
    • There is step-free level access into the fitting room.
    • There is pictorial signage for the fitting room.
    • There is a curtain opening to access the fitting room.
    • The width of the opening is 205cm.
    • There is no lock.
  • Dimensions and Features View
    • The dimensions of the fitting room are 205cm (width) x 100cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a grab rail and a dropdown rail available.
    • The grab rail has a high visual contrast.
    • The dropdown rail has a high visual contrast.
    • There is a wall mounted chair available.
    • The seat/chair is 46cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a full length mirror.
    • There are three coat hooks.
    • The coat hook is 148cm from the floor.
    • The walls and floor have a high visual contrast.

Standard Fitting Room (Floor 1)

  • The fitting room surveyed is located at the rear left hand corner of the store.
  • The fitting room surveyed is for any gender.
  • The distance from the lift is 25m.
  • The most accessible route to the fitting room has narrow walkways and step-free level access.
  • There is step-free level access into the fitting room.
  • There is a curtain opening to access the fitting room.
  • The width of the opening is 115cm.
  • The following is available in the fitting room: a mirror, a coat hook and a bench seat.

Checkouts (Floor 1)

  • The checkout area is located on the left hand side of the store.
  • There is step-free level access to the checkout area.
  • The venue has standard checkouts and a designated accessible till point.
  • The designated accessible till point is located at the far left end of the checkouts.
  • If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
  • The designated accessible till point has signage, a lowered counter and a portable payment machine.
  • The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
  • The height of the payment counter is 100cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 76cm.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.