Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Q-Park Eyre Square Shopping Centre.
- View information on Q-Park Eyre Square Shopping Centre (opens new tab) .
- The nearest train station is Galway Railway Station.
- The nearest bus station is Galway Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Floors 0 and -1 can be accessed via a standard lift and escalator.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located Merchants Road.
- The name of the car park is Q-Parks Eyre Square Shopping Centre.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Floor 0)
- This entrance is located on the ground floor of Eyre Square Shopping Centre.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an opening without doors.
- The width of the opening is 500cm.
- There is step-free level access as you enter.
Lift
- The lift surveyed is located ahead and to the left from floors 0 and -1.
- The distance from the floor 0 entrance is 31m.
- The most accessible route to the lift has step-free level access.
- Floors 0 and -1 are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 150cm.
- The internal dimensions of the lift are 200cm (width) x 200cm (depth).
- The internal lift control buttons have a medium visual contrast and tactile markings.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and a list of floor services/facilities.
Escalators
- The escalators surveyed are located ahead from the floor 0 entrance.
- Floors 0 and -1 are accessed by escalators.
- The escalator steps are clearly marked.
- The foot (bottom) and head (top) of the escalators are clearly marked.
Shop Floor (Floor 0)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- Some of the columns in the venue have a reflective finish.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: benches.
Fitting Room with Adaptations (Floor 0)
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Access
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- The fitting room surveyed is located on floor 0, to the right of the entrance.
- The fitting room surveyed is for any gender.
- The distance from the entrance is 20m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is pictorial signage for the fitting room.
- The door opens outwards and has a low visual contrast.
- The width of the opening is 87cm.
- Internally the door has a low visual contrast.
- There is a lever twist lock.
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Dimensions and Features
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- The dimensions of the fitting room are 223cm (width) x 281cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are grab rails and dropdown rails available.
- The grab rails have a medium visual contrast.
- The dropdown rails have a medium visual contrast.
- There is a seat/stool available.
- The seat/chair is 48cm from the floor.
- There is no assistance bell.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There are multiple coat hooks.
- The coat hooks are 107cm and 142cm from the floor.
- The walls and floor have a high visual contrast.
Standard Fitting Room (Floor 0)
- The fitting room surveyed is located to the right of the entrance.
- The fitting room surveyed is for any gender.
- The distance from the entrance is 20m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 85cm.
- The following is available in the fitting room: a mirror, a coat hook and a bench seat.
Checkouts (Floor 0)
- The checkout area is located on floor 0, to the rear of the store.
- There is step-free level access to the checkout area.
- The venue has standard checkouts and a designated accessible till point.
- The designated accessible till point is located at the left end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a knee recess and a portable payment machine.
- The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is at least 150cm.
- The height of the payment counter is 91cm.
- There is not a lowered section at the counter.
- There is not a hearing assistance system.
Entrance (Floor -1)
- This entrance is located on the lower ground floor, within Eyre Square Shopping Centre.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an opening without doors.
- The width of the opening is 500cm.
- There is step-free level access as you enter.
Shop Floor (Floor -1)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- Some of the columns in the venue have a reflective finish.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: benches.
Fitting Room with Adaptations (Floor -1)
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Access
View
- The fitting room surveyed is located on floor -1, to the right of the entrance.
- The fitting room surveyed is for any gender.
- The distance from the entrance is 7m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is no signage for the fitting room.
- The door opens outwards and has a low visual contrast.
- The width of the opening is 89cm.
- Internally the door has a low visual contrast.
- There is a lever twist lock.
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Dimensions and Features
View
- The dimensions of the fitting room are 239cm (width) x 235cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are grab rails and dropdown rails available.
- The grab rails have a medium visual contrast.
- The dropdown rails have a medium visual contrast.
- There is a seat/stool available.
- The seat/chair is 48cm from the floor.
- There is no assistance bell.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There are multiple coat hooks.
- The coat hooks are 106cm and 166cm from the floor.
- The walls and floor have a medium visual contrast.
Standard Fitting Room (Floor -1)
- The fitting room surveyed is located to the right of the entrance.
- The fitting room surveyed is for any gender.
- The distance from the entrance is 7m.
- The most accessible route to the fitting room has step-free level access.
- There is a curtain opening to access the fitting room.
- The width of the opening is 85cm.
- The following is available in the fitting room: a mirror, a coat hook and a bench seat.
Checkouts (Floor -1)
- The checkout area is located on the right hand side of the store.
- There is step-free level access to the checkout area.
- The venue has standard checkouts and a designated accessible till point.
- The designated accessible till point is located at the right end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a knee recess and a portable payment machine.
- The queue width for the main checkouts is between 120cm and 150cm and there is no need to turn.
- The height of the payment counter is 91cm.
- There is not a lowered section at the counter.
- There is not a hearing assistance system.
