You are on Overview. Skip to the next section.

Overview

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• About View
  • View information on opening times
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The name of the nearest car park is Q-Park Eyre Square Shopping Centre.
  • View information on Q-Park Eyre Square Shopping Centre (opens new tab) .
  • The nearest train station is Galway Railway Station.
  • The nearest bus station is Galway Bus Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Floors 0 and -1 can be accessed via a standard lift and escalator.
  • There are no toilet facilities.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Car Parks View
  • There is a public car park located in Merchants Road.
  • The name of the car park is Q-Parks Eyre Square Shopping Centre.
  • Designated Blue Badge parking bays are available in the car park.
  • Standard EV charging bays are available in the car park.

You are on Entrance (Floor 0). Skip to the next section.

Entrance (Floor 0)

• This entrance is located on the ground floor of Eyre Square Shopping Centre.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is an opening without doors.
• The width of the opening is 500cm.
• There is step-free level access as you enter.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located ahead and to the left from floors 0 and -1.
• The distance from the floor 0 entrance is 31m.
• The most accessible route to the lift has step-free level access.
• Floors 0 and -1 are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 150cm.
• The internal dimensions of the lift are 200cm (width) x 200cm (depth).
• The internal lift control buttons have a medium visual contrast and tactile markings.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and a list of floor services/facilities.

You are on Escalators. Skip to the next section.

Escalators

• The escalators surveyed are located ahead from the floor 0 entrance.
• Floors 0 and -1 are accessed by escalators.
• The escalator steps are clearly marked.
• The foot (bottom) and head (top) of the escalators are clearly marked.

You are on Shop Floor (Floor 0). Skip to the next section.

Shop Floor (Floor 0)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are between 150cm - 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is no (or very little) background noise.
• Signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available on this floor includes: benches.

You are on Fitting Room with Adaptations (Floor 0). Skip to the next section.

Fitting Room with Adaptations (Floor 0)

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• Access View
  • The fitting room surveyed is located on floor 0, to the right of the entrance.
  • The fitting room surveyed is for any gender.
  • The distance from the entrance is 20m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is pictorial signage for the fitting room.
  • The door opens outwards and has a low visual contrast.
  • The width of the opening is 87cm.
  • Internally the door has a low visual contrast.
  • There is a lever twist lock.
• Dimensions and Features View
  • The dimensions of the fitting room are 223cm (width) x 281cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and dropdown rails available.
  • The grab rails have a medium visual contrast.
  • The dropdown rails have a medium visual contrast.
  • There is a seat/stool available.
  • The seat/chair is 48cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 107cm and 142cm from the floor.
  • The walls and floor have a high visual contrast.

You are on Standard Fitting Room (Floor 0). Skip to the next section.

Standard Fitting Room (Floor 0)

• The fitting room surveyed is located to the right of the entrance.
• The fitting room surveyed is for any gender.
• The distance from the entrance is 20m.
• The most accessible route to the fitting room has step-free level access.
• There is step-free level access into the fitting room.
• There is a curtain opening to access the fitting room.
• The width of the opening is 85cm.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.

You are on Checkouts (Floor 0). Skip to the next section.

Checkouts (Floor 0)

• The checkout area is located on floor 0, to the rear of the store.
• There is step-free level access to the checkout area.
• The venue has standard checkouts and a designated accessible till point.
• The designated accessible till point is located at the right end of the checkouts.
• If you need to use a designated accessible till point, please speak to the nearest retail colleague.
• The designated accessible till point has signage, a knee recess and a portable payment machine.
• The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is at least 150cm.
• The height of the payment counter is 91cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is not a hearing assistance system.
• Lighting levels were even at the time of the survey.

You are on Self-Service Checkouts. (Floor 0). Skip to the next section.

Self-Service Checkouts. (Floor 0)

• The self-service checkout area is located at the rear of the store, next to the staffed checkouts.
• There is step-free level access to the self-service checkout area.
• The store has self-service touchscreens for basket shops.
• Lowered self-service touchscreens are available.

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• Lowered Touchscreens View
  • Lowered self-service touchscreens are available for basket shops.
  • The lowered self-service touch screen surveyed was at the end of the row of self-service checkouts.
  • The height of the lowered touchscreen display ranges from 112cm to 136cm from the floor.
  • The lowered touchscreen has the following accessibility aids: a Call for Assistance button.
  • The height of the scanner is 87cm.
  • The height of the loading area is 76cm.
  • The height of the packing area is 55cm.
  • The card payment machine is at a height of 90cm.
  • The payment machine is moveable.
  • Assistance is available at the lowered self-service touchscreen.
  • There is also a hand-held scanner at a height of 115cm.
• Standard Touchscreens View
  • The self-service checkout surveyed was a standard touchscreen.
  • The height of the touchscreen display ranges from 126cm to 149cm from the floor.
  • The touchscreen has the following accessibility aids: a Call for Assistance button.
  • The height of the scanner is 101cm.
  • The height of the loading area is 91cm.
  • The height of the packing area is 55cm.
  • The card payment machine is at a height of 106cm.
  • The payment machine is moveable.
  • The receipt reader to exit is at a height of 107cm.
  • The width of the exit barrier opening is 99cm.
  • Assistance is available at the self-serve checkouts.

You are on Entrance (Floor -1). Skip to the next section.

Entrance (Floor -1)

• This entrance is located on the lower ground floor, within Eyre Square Shopping Centre.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is an opening without doors.
• The width of the opening is 500cm.
• There is step-free level access as you enter.

You are on Shop Floor (Floor -1). Skip to the next section.

Shop Floor (Floor -1)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are between 150cm - 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is no (or very little) background noise.
• Signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available on this floor includes: benches.

You are on Fitting Room with Adaptations (Floor -1). Skip to the next section.

Fitting Room with Adaptations (Floor -1)

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• Access View
  • The fitting room surveyed is located on floor -1, to the right of the entrance.
  • The fitting room surveyed is for any gender.
  • The distance from the entrance is 7m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is no signage for the fitting room.
  • The door opens outwards and has a low visual contrast.
  • The width of the opening is 89cm.
  • Internally the door has a low visual contrast.
  • There is a lever twist lock.
• Dimensions and Features View
  • The dimensions of the fitting room are 239cm (width) x 235cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and dropdown rails available.
  • The grab rails have a medium visual contrast.
  • The dropdown rails have a medium visual contrast.
  • There is a seat/stool available.
  • The seat/chair is 48cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 106cm and 166cm from the floor.
  • The walls and floor have a medium visual contrast.

You are on Standard Fitting Room (Floor -1). Skip to the next section.

Standard Fitting Room (Floor -1)

• The fitting room surveyed is located to the right of the entrance.
• The fitting room surveyed is for any gender.
• The distance from the entrance is 7m.
• The most accessible route to the fitting room has step-free level access.
• There is a curtain opening to access the fitting room.
• The width of the opening is 85cm.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.

You are on Checkouts (Floor -1). Skip to the next section.

Checkouts (Floor -1)

• The checkout area is located on the right hand side of the store.
• There is step-free level access to the checkout area.
• The venue has standard checkouts and a designated accessible till point.
• The designated accessible till point is located at the right end of the checkouts.
• If you need to use a designated accessible till point, please speak to the nearest retail colleague.
• The designated accessible till point has signage, a knee recess and a portable payment machine.
• The queue width for the main checkouts is between 120cm and 150cm and there is no need to turn.
• The height of the payment counter is 91cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is not a hearing assistance system.
• Lighting levels were even at the time of the survey.

You are on Self-Service Checkouts. (Floor -1). Skip to the next section.

Self-Service Checkouts. (Floor -1)

• The self-service checkout area is located on the right hand side of the store.
• There is step-free level access to the self-service checkout area.
• The store has self-service touchscreens for basket shops.
• Lowered self-service touchscreens are available.

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• Lowered Touchscreens View
  • Lowered self-service touchscreens are available for basket shops.
  • The lowered self-service touch screen surveyed was at the far left of the row of self-service touchscreens.
  • The height of the lowered touchscreen display ranges from 115cm to 137cm from the floor.
  • The lowered touchscreen has the following accessibility aids: a Call for Assistance button.
  • The height of the scanner is 86cm.
  • The height of the loading area is 76cm.
  • The height of the packing area is 55cm.
  • The card payment machine is at a height of 90cm.
  • The payment machine is moveable.
  • Assistance is available at the lowered self-service touchscreen.
  • A hand-held scanner is also available at a height of 116cm.
• Standard Touchscreens View
  • The self-service checkout surveyed was a standard touchscreen.
  • The height of the touchscreen display ranges from 126cm to 149cm from the floor.
  • The touchscreen has the following accessibility aids: a Call for Assistance button.
  • The height of the scanner is 101cm.
  • The height of the loading area is 91cm.
  • The height of the packing area is 55cm.
  • The card payment machine is at a height of 106cm.
  • The payment machine is moveable.
  • The receipt reader to exit is at a height of 107cm.
  • The width of the exit barrier opening is 97cm.
  • Assistance is available at the self-serve checkouts.