Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Penneys - Kilkenny

Kilkenny Market Cross Shopping Centre, James's Street Gardens, Kilkenny, R95 RXV6

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located within the Market Cross Shopping Centre.
    • The name of the car park is Market Cross Shopping Centre Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Main Entrance)

  • This entrance is located within the Market Cross Shopping Centre, at the front of the store.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 140cm.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Shop Floor

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • The flooring is shiny.
  • There is a low visual contrast between the shelving and floor in the majority of walkways.
  • Some of the columns in the venue have a reflective finish.
  • There is background noise which varies depending on the time of day.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available on this floor includes: benches.

Fitting Room with Adaptations

  • Access View
    • The fitting room surveyed is located at the right of the store, when entering through the main entrance.
    • The fitting room surveyed is female only.
    • The distance from the entrance is 22m.
    • The most accessible route to the fitting room has step-free level access.
    • There is step-free level access into the fitting room.
    • There is pictorial signage for the fitting room.
    • The door opens outwards and has a low visual contrast.
    • The door is easy to open.
    • The width of the opening is 91cm.
    • Internally the door has a low visual contrast.
    • There is a sliding bolt lock.
  • Dimensions and Features View
    • The dimensions of the fitting room are 117cm (width) x 183cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a grab rail and a dropdown rail available.
    • The grab rail has a high visual contrast.
    • The dropdown rail has a high visual contrast.
    • There is a seat/stool available.
    • The seat/chair is 45cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There are multiple coat hooks.
    • The coat hooks are 102cm and 138cm from the floor.
    • The walls and floor have a low visual contrast.

Standard Fitting Room

  • The fitting room surveyed is located at the right of the store when entering through the main entrance.
  • The fitting room surveyed is for any gender.
  • The distance from the entrance is 22m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • The door opens inwards and has a low visual contrast.
  • The door is easy to open.
  • The width of the opening is 70cm.
  • Internally the door has a low visual contrast.
  • The following is available in the fitting room: a mirror, a coat hook and a bench seat.

Checkouts

  • The checkout area is located ahead and to the left when entering through the main entrance.
  • There is step-free level access to the checkout area.
  • The venue has self-serve touchscreens, standard checkouts and a designated accessible till point.
  • The designated accessible till point is located at the right end of the checkouts.
  • If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
  • The designated accessible till point has signage, a knee recess, a lowered counter, a portable payment machine and a hearing assistance system.
  • The queue width for the main checkouts is between 120cm and 150cm and there is no need to turn.
  • The height of the payment counter is 92cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 80cm.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • The height of the self-serve touchscreen display ranges from 124cm to 147cm from the floor.
  • The touchscreen has the following accessibility aids: a call for assistance button.
  • The scanners for the self-serve checkouts are at a suitable height for a wheelchair user.
  • The payment machines for the self-serve checkouts are at a suitable height for a wheelchair user.
  • The packing areas for the self-serve checkouts are not at a suitable height for a wheelchair user.
  • Assistance is available at the self-serve checkouts.
  • The receipt reader to exit is at a height of 95cm.
  • The width of the exit barrier opening is 118cm.