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Penneys - Limerick O'Connell Street

O'Connell Street, Limerick, V94 H6RO

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Access Guide

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Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located Arthurs Quay, Prior's-Land, Limerick.
    • The name of the car park is Arthur's Quay Shopping Centre Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located to the front of the store.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 127cm.
  • The doors have a medium visual contrast.
  • There is step-free level access as you enter.

Shop Floor (Ground Floor)

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is shiny.
  • The visual contrast between the shelving and floor varies between low and high.
  • All of the columns in the venue have a reflective finish.
  • There is no (or very little) background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.

Fitting Room with Adaptations (Ground Floor)

  • Access View
    • The fitting room surveyed is located on the ground floor, to the left of the store.
    • The fitting room surveyed is for any gender.
    • The distance from the entrance is 16m.
    • The most accessible route to the fitting room has step-free level access.
    • There is step-free level access into the fitting room.
    • There is pictorial signage for the fitting room.
    • The door opens outwards and has a low visual contrast.
    • The width of the opening is 91cm.
    • Internally the door has a low visual contrast.
    • There is a sliding bolt lock.
  • Dimensions and Features View
    • The dimensions of the fitting room are 236cm (width) x 234cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are grab rails and dropdown rails available.
    • The grab rails have a high visual contrast.
    • The dropdown rails have a high visual contrast.
    • There is a seat/stool available.
    • The seat/chair is 46cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There are multiple coat hooks.
    • The coat hooks are 105cm and 165cm from the floor.
    • The walls and floor have a low visual contrast.

Standard Fitting Room (Ground Floor)

  • The fitting room surveyed is located on the ground floor, to the left of the store.
  • The fitting room surveyed is for any gender.
  • The distance from the main entrance is 16m.
  • The most accessible route to the fitting room has a slight ramp or slope.
  • There is step-free level access into the fitting room.
  • The door opens inwards and has a low visual contrast.
  • The door is easy to open.
  • The width of the opening is 70cm.
  • Internally the door has a low visual contrast.
  • The following is available in the fitting room: a mirror, a coat hook and a bench seat.

Checkouts (Ground Floor)

  • The checkout area is located at the rear right of the store.
  • There is step-free level access to the checkout area.
  • The venue has self-serve touchscreens and standard checkouts.
  • The designated accessible till point is located at the left end of the checkouts.
  • If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
  • The designated accessible till point has signage, a knee recess, a lowered counter, a portable payment machine and a hearing assistance system.
  • The queue width for the main checkouts is between 120cm and 150cm and there is no need to turn.
  • The height of the payment counter is 91cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 80cm.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • The height of the self-serve touchscreen display ranges from 125cm to 148cm from the floor.
  • The touchscreen has the following accessibility aids: a call for assistance button.
  • The scanners for the self-serve checkouts are at a suitable height for a wheelchair user.
  • The payment machines for the self-serve checkouts are at a suitable height for a wheelchair user.
  • The packing areas for the self-serve checkouts are not at a suitable height for a wheelchair user.
  • Assistance is available at the self-serve checkouts.
  • The receipt reader to exit is at a height of 106cm.
  • The width of the exit barrier opening is 96cm.
  • The height of the lowered self-serve touchscreen display ranges from 95cm to 118cm from the floor.

Lift

  • The lift surveyed is located on the ground floor, to the right hand side of the store.
  • The distance from the main entrance is 14m.
  • The most accessible route to the lift has step-free level access.
  • Ground and First floors are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 140cm.
  • The internal dimensions of the lift are 190cm (width) x 164cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing and a visual floor indicator.

Escalators

  • The escalators surveyed are located on the ground floor, to the right of the store.
  • The ground and first floors are accessed by escalators.
  • The escalator steps are clearly marked.
  • The foot (bottom) and head (top) of the escalators are clearly marked.

Stairs

  • The stairs surveyed are located to the left hand side of the store.
  • The ground and first floors can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.

Shop Floor (First Floor)

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is shiny.
  • The visual contrast between the shelving and floor varies between low and high.
  • Some of the columns in the venue have a reflective finish.
  • There is no (or very little) background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.

Standard Fitting Room (First Floor)

  • The fitting room surveyed is located ahead and to the right as you exit the lift.
  • The fitting room surveyed is for any gender.
  • The distance from the lift is 28m.
  • The most accessible route to the fitting room has a lift and a slight ramp or slope.
  • There is step-free level access into the fitting room.
  • The door opens inwards and has a low visual contrast.
  • The door is easy to open.
  • The width of the opening is 70cm.
  • Internally the door has a low visual contrast.
  • The following is available in the fitting room: a mirror, a coat hook and a bench seat.

Checkouts (First Floor)

  • The checkout area is located ahead as you exit the lift.
  • There is step-free level access to the checkout area.
  • The venue has self-serve touchscreens and standard checkouts.
  • The designated accessible till point is located on the right side of the checkouts.
  • If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
  • The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
  • The queue width for the main checkouts is between 120cm and 150cm and there is no need to turn.
  • The height of the payment counter is 90cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 80cm.
  • There is not a hearing assistance system.
  • The height of the self-serve touchscreen display ranges from 125cm to 148cm from the floor.
  • The touchscreen has the following accessibility aids: a call for assistance button.
  • The scanners for the self-serve checkouts are at a suitable height for a wheelchair user.
  • The payment machines for the self-serve checkouts are at a suitable height for a wheelchair user.
  • The packing areas for the self-serve checkouts are not at a suitable height for a wheelchair user.
  • Assistance is available at the self-serve checkouts.
  • The receipt reader to exit is at a height of 106cm.
  • The width of the exit barrier opening is 100cm.
  • The height of the lowered self-serve touchscreen display ranges from 95cm to 118cm from the floor.