Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Market Car Park.
- View information on Market Car Park (opens new tab) .
- The nearest train station is Tralee.
- The nearest bus station is Tralee.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Floors 0, 1 and 2 can be accessed via a standard lift.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Drop-off Point
View
- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located Maine Street.
- The name of the car park is Market Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located to the front of the store.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 126cm.
- The doors have a high visual contrast.
- There is step-free level access as you enter.
Shop Floor (Floor 0)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- Some of the columns in the venue have a reflective finish.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: sofas.
Fitting Room with Adaptations (Floor 0)
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Access
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- The fitting room surveyed is located to the rear of the store, on the right hand side.
- The fitting room surveyed is female only.
- The distance from the main entrance is 14m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is pictorial signage for the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 112cm.
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Dimensions and Features
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- The dimensions of the fitting room are 140cm (width) x 236cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are grab rails and dropdown rails available.
- The grab rails have a high colour contrast.
- The dropdown rails have a high colour contrast.
- There is a seat/stool available.
- The seat/chair is 48cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There are multiple coat hooks.
- The coat hooks are 108cm and 143cm from the floor.
- The walls and floor have a medium colour contrast.
Standard Fitting Room (Floor 0)
- The fitting room surveyed is located to the left hand side of the store.
- The fitting room surveyed is female only.
- The distance from the main entrance is 14m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 76cm.
- The following is available in the fitting room: a mirror, a coat hook and a bench seat.
Checkouts (Floor 0)
- The checkout area is located to the right hand side of the store.
- There is step-free level access to the checkout area.
- The venue has standard checkouts and a designated accessible till point.
- The designated accessible till point is located at the left end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
- The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is at least 150cm.
- The height of the payment counter is 101cm.
- There is a lowered section at the counter.
- The height of the lowered section is 77cm.
- There is not a hearing assistance system.
Lift
- The lift surveyed is located to the left of the main entrance.
- The distance from the main entrance is 10m.
- The most accessible route to the lift has step-free level access.
- All Floors (0, 1 and 2) are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a medium colour contrast and tactile markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 179cm (width) x 183cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: an audible announcer, a list of floor services/facilities and a visual floor indicator.
Escalators
- The escalators surveyed are located to the left hand side of the store.
- All Floors (0, 1 and 2) are accessed by escalators.
- The escalator steps are clearly marked.
- The foot (bottom) and head (top) of the escalators are clearly marked.
Stairs
- The stairs surveyed are located directly to the right of the main entrance.
- All floors (0, 1 and 2) can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm and 45cm.
Shop Floor (Floor 1)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- There is background noise which varies depending on the time of day.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
Checkouts (Floor 1)
- The checkout area is located ahead from the lift.
- There is step-free level access via lift to the checkout area.
- The venue has standard checkouts and a designated accessible till point.
- The designated accessible till point is located at the right end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
- The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is at least 150cm.
- The height of the payment counter is 102cm.
- There is a lowered section at the counter.
- The height of the lowered section is 78cm.
- There is not a hearing assistance system.
Shop Floor (Floor 2)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: benches.
Fitting Room with Adaptations (Floor 2)
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Access
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- The fitting room surveyed is located ahead and to the right from the lift.
- The fitting room surveyed is for any gender.
- The distance from the lift is 15m.
- The most accessible route to the fitting room has step-free level access and a lift.
- There is step-free level access into the fitting room.
- There is pictorial signage for the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 111cm.
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Dimensions and Features
View
- The dimensions of the fitting room are 138cm (width) x 240cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are grab rails and dropdown rails available.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is a seat/stool available.
- The seat/chair is 49cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There are multiple coat hooks.
- The coat hooks are 107cm and 142cm from the floor.
Standard Fitting Room (Floor 2)
- The fitting room surveyed is located ahead from the lift.
- The fitting room surveyed is for any gender.
- The distance from the lift is 15m.
- The most accessible route to the fitting room has step-free level access and a lift.
- There is step-free level access into the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 76cm.
- The following is available in the fitting room: a mirror, a coat hook and a bench seat.
Checkouts (Floor 2)
- The checkout area is located ahead and to the right on exiting the lift.
- There is step-free level access to the checkout area.
- The venue has standard checkouts and a designated accessible till point.
- The designated accessible till point is located at the right end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a knee recess and a portable payment machine.
- The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is at least 150cm.
- The height of the payment counter is 103cm.
- There is a lowered section at the counter.
- The height of the lowered section is 78cm.
- There is not a hearing assistance system.
