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Primark - Barnsley

Unit 4, The Alhambra Shopping Centre, Barnsley, S70 1SB

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Access Guide

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Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located on Pall Mall.
    • The Blue Badge bays are clearly marked.
  • Public Car Parks View
    • There is a public car park located off Lambra Road.
    • The name of the car park is The Alhambra Shopping Centre.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located at the front of the store.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • The width of the opening is 450cm.
  • There is step-free level access as you enter.

Shop Floor

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 150cm - 180cm.
  • The majority of product aisle widths are under 120cm.
  • Some flooring is shiny.
  • The visual contrast between the shelving and floor varies between low and high.
  • Some of the walls have a reflective finish.
  • There is no (or very little) background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is not consistent throughout.
  • Seating available on this floor includes: benches.

Fitting Room with Adaptations

  • Access View
    • The fitting room surveyed is located at the rear of the store.
    • The fitting room surveyed is for any gender.
    • The distance from the entrance is 45m.
    • The most accessible route to the fitting room has step-free level access.
    • There is step-free level access into the fitting room.
    • There is pictorial signage for the fitting room.
    • The door opens outwards and has a low visual contrast.
    • The width of the opening is 87cm.
    • Internally the door has a low visual contrast.
    • There is a lever twist lock.
  • Dimensions and Features View
    • The dimensions of the fitting room are 201cm (width) x 265cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are grab rails and dropdown rails available.
    • The grab rails have a high visual contrast.
    • The dropdown rails have a high visual contrast.
    • There is a seat/stool available.
    • The seat/chair is 45cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There are multiple coat hooks.
    • The coat hooks are 105cm and 140cm from the floor.
    • The walls and floor visual contrast varies between low and high.

Standard Fitting Room

  • The fitting room surveyed is located at the rear of the store.
  • The fitting room surveyed is for any gender.
  • The distance from the entrance is 47m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is a curtain opening to access the fitting room.
  • The width of the opening is 112cm.
  • The following is available in the fitting room: a mirror, a coat hook and a bench seat.

Staffed Checkouts

  • The staffed checkout area is located beyond the entrance, to the left side.
  • The store has a designated accessible till point and payment counters.
  • There is step-free level access to the staffed checkout area.
  • Designated Accessible Till Point View
    • The designated accessible till point is located at the end of the standard checkouts.
    • Staff will come to assist. Customers are not required to queue to use the designated accessible till point .
    • The designated accessible till point has signage and a knee recess.
  • Payment Counter View
    • The payment counter surveyed is located beyond the entrance to the left side.
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The height of the counter is 90cm.
    • There is not a lowered section at the counter.
    • The card payment machine is at a height of 105cm.
    • The payment machine is portable.
    • There is a fixed hearing assistance system which is not clearly signed.
    • The hearing assistance system could not be tested at the time of the survey.
    • Lighting levels were even at the time of the survey.

Self-Service Checkouts

  • The self-service checkout area is located beyond the entrance, to the left side.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket shops.
  • Lowered self-service touchscreens are available.
  • Lowered Touchscreens View
    • Lowered self-service touchscreens are available for basket shops.
    • The lowered self-service touch screen surveyed was at the end of the row of self service terminals.
    • The height of the lowered touchscreen display ranges from 115cm to 145cm from the floor.
    • The lowered touchscreen has the following accessibility aids: a Call for Assistance button.
    • The height of the scanner is 90cm.
    • The height of the loading area is 76cm.
    • The height of the packing area is 76cm.
    • The card payment machine is at a height of 96cm.
    • The payment machine is at a fixed height.
    • Assistance is available at the lowered self-service touchscreen.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a standard touchscreen.
    • The height of the touchscreen display ranges from 122cm to 152cm from the floor.
    • The touchscreen has the following accessibility aids: a Call for Assistance button.
    • The height of the scanner is 115cm.
    • The height of the loading area is 55cm.
    • The height of the packing area is 88cm.
    • The card payment machine is at a height of 105cm.
    • The payment machine is at a fixed height.
    • The receipt reader to exit is at a height of 107cm.
    • The width of the exit barrier opening is 100cm.
    • Assistance is available at the self-serve checkouts.

Click and Collect Counter

  • The counter is located on the ground floor.
  • The distance from lift is 100m.
  • The most accessible route to the counter has a lift.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 90cm.
  • There is not a lowered section at the counter.
  • The card payment machine is at a height of 90cm.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is a button for attention on the counter.
  • There is a knee recess at this counter, on the right hand side.