Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Primark - Barnstaple

49 - 52 High Street, Barnstaple, EX31 1BZ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located off Bull Court.
    • The name of the car park is Green Lanes Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located at the front of the store on High Street.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 154cm.
  • The doors have a medium visual contrast.
  • There is step-free level access as you enter.

Shop Floor

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is shiny.
  • The visual contrast between the shelving and floor varies between low and high.
  • Some of the walls have a reflective finish.
  • There is no (or very little) background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available on this floor includes: stools.

Fitting Room with Adaptations

  • Access View
    • The fitting room surveyed is located to the rear left of the store.
    • The fitting room surveyed is for any gender.
    • The distance from the store entrance is 40m.
    • The most accessible route to the fitting room has step-free level access.
    • There is step-free level access into the fitting room.
    • There is pictorial signage for the fitting room.
    • The door opens outwards and has a medium visual contrast.
    • The width of the opening is 90cm.
    • Internally the door has a medium visual contrast.
    • There is a sliding bolt lock.
  • Dimensions and Features View
    • The dimensions of the fitting room are 249cm (width) x 202cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are grab rails and dropdown rails available.
    • The grab rails have a high visual contrast.
    • The dropdown rails have a high visual contrast.
    • There is a seat/stool available.
    • The seat/chair is 48cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There are multiple coat hooks.
    • The coat hooks are 115cm and 162cm from the floor.
    • The walls and floor have a medium visual contrast.

Standard Fitting Room

  • The fitting room surveyed is located to the rear left of the store.
  • The fitting room surveyed is for any gender.
  • The distance from the store entrance is 40m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • The door opens inwards and has a medium visual contrast.
  • The width of the opening is 69cm.
  • Internally the door has a medium visual contrast.
  • The following is available in the fitting room: a mirror, a coat hook and a bench seat.

Checkouts

  • The checkout area is located to the left after you enter the store.
  • There is step-free level access to the checkout area.
  • The venue has standard checkouts, self-serve touchscreens and a designated accessible till point.
  • The designated accessible till point is located on the right end of the checkouts.
  • If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
  • The designated accessible till point has signage, a knee recess and a portable payment machine.
  • The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
  • The height of the payment counter is 91cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
  • The height of the self-serve touchscreen display ranges from 128cm to 149cm from the floor.
  • The scanners for the self-serve checkouts are at a suitable height for a wheelchair user.
  • The payment machines for the self-serve checkouts are at a suitable height for a wheelchair user.
  • The packing areas for the self-serve checkouts are not at a suitable height for a wheelchair user.
  • Assistance is available at the self-serve checkouts.
  • The receipt reader to exit is at a height of 108cm.
  • The width of the exit barrier opening is 90cm.