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Primark - Boscombe

599 - 607 Christchurch Road, Boscombe, Bournemouth, BH1 4AN

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Access Guide

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Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located to the rear of the store, on Hawkwood Road.
    • The name of the car park is Hawkwood Road Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located at the front of the building, off the High Street.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 108cm.
  • The doors have a low visual contrast.

Shop Floor

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is shiny.
  • There is a high visual contrast between the shelving and floor in the majority of walkways.
  • Some of the columns in the venue have a reflective finish.
  • There is no (or very little) background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available on this floor includes: benches.

Fitting Room with Adaptations

  • Access View
    • The fitting room surveyed is located to the far right-hand side of the shop floor, in between the women and any gender fitting rooms.
    • The fitting room surveyed is for any gender.
    • The distance from the store entrance is 48m.
    • The most accessible route to the fitting room has step-free level access.
    • There is step-free level access into the fitting room.
    • There is pictorial signage for the fitting room.
    • The door opens outwards and has a low visual contrast.
    • The width of the opening is 87cm.
    • Internally the door has a low visual contrast.
    • There is a locking handle.
  • Dimensions and Features View
    • The dimensions of the fitting room are 186cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a grab rail and a dropdown rail available.
    • The grab rail has a high visual contrast.
    • The dropdown rail has a high visual contrast.
    • There is a wall mounted chair available.
    • The seat/chair is 50cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There are multiple coat hooks.
    • The coat hooks are 156cm and 160cm from the floor.
    • The walls and floor have a high visual contrast.

Standard Fitting Room

  • The fitting room surveyed is located to the far right-hand side of the shop floor.
  • The fitting room surveyed is for any gender.
  • The distance from the store entrance is 55m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is a curtain opening to access the fitting room.
  • The width of the opening is 117cm.
  • The following is available in the fitting room: a mirror, a coat hook and a bench seat.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Checkouts

  • The checkout area is located on the left-hand side of the shop floor.
  • There is step-free level access to the checkout area.
  • The venue has a designated accessible till point and standard checkouts.
  • The designated accessible till point is located second to last along the row of checkouts.
  • If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
  • The designated accessible till point has a portable payment machine.
  • The queue width for the main checkouts is under 120cm and the width at each turn is under 150cm.
  • The height of the payment counter is 105cm.
  • There is not a lowered section at the counter.
  • There is not a hearing assistance system.