You are on Overview. Skip to the next section.

Overview

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• About View
  • View information on opening times.
• Parking and Public Transport View
  • The venue shares a car park which has Blue Badge parking available.
  • The name of the nearest car park is Braehead Shopping Centre.
  • The nearest train station is Hillington.
  • The nearest underground station is Govan.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • There is a British Sign Language interpreter on duty.
  • There is not a water bowl available for assistance dogs.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Car Parks View
  • There is a public car park located directly outside the store.
  • The name of the car park is Braehead Shopping Centre.
  • Designated Blue Badge parking bays are available in the car park.
  • The car park is split level and on three sides of the shopping centre.

You are on Entrance (Shopping Centre). Skip to the next section.

Entrance (Shopping Centre)

• This entrance is located in the Braehead Shopping Centre.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is an opening without doors.
• The width of the opening is 680cm.

You are on Entrance (Car Park). Skip to the next section.

Entrance (Car Park)

• This entrance is located at the front left of the store, opposite the shopping centre car park.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open away from you.
• The width of the opening is 139cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open away from you.
• The width of the opening is 139cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a high visual contrast.

You are on Shop Floor. Skip to the next section.

Shop Floor

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are under 120cm.
• Some aisles are obstructed by product bins.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is background noise in some areas of the venue.
• Signage is provided.
• Some signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is not consistent throughout.
• Seating available on this floor includes: benches and stools.
• Customers can obtain online items from the Click and Collect counter at the rear of the store.
• Lighting levels were even at the time of the survey.

You are on Counter (Click and Collect). Skip to the next section.

Counter (Click and Collect)

• The counter is located at the rear of the store.
• The distance from the shopping centre entrance is 80m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 91cm.
• There is a lowered section at the counter.
• The height of the lowered section is 76cm.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• The card payment machine is at a height of 95cm.
• The payment machine is moveable.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Fitting Room with Adaptations (Any Gender). Skip to the next section.

Fitting Room with Adaptations (Any Gender)

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• Access View
  • The fitting room surveyed is located to the rear right of the store.
  • The fitting room surveyed is for any gender.
  • The distance from the shopping centre entrance is 60m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is pictorial signage for the fitting room.
  • The door opens outwards and has a low visual contrast.
  • The width of the opening is 86cm.
  • Internally the door has a low visual contrast.
  • There is a lever twist lock.
• Dimensions and Features View
  • The dimensions of the fitting room are 258cm (width) x 221cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and dropdown rails available.
  • The grab rails have a high visual contrast.
  • The dropdown rails have a high visual contrast.
  • There is a seat/stool available.
  • The seat/chair is 46cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 107cm and 167cm from the floor.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Standard Fitting Room (Any Gender). Skip to the next section.

Standard Fitting Room (Any Gender)

• The fitting room surveyed is located to the rear right of the store.
• The fitting room surveyed is for any gender.
• The distance from the shopping centre entrance is 60m.
• The most accessible route to the fitting room has step-free level access.
• There is step-free level access into the fitting room.
• The door opens inwards and has a medium visual contrast.
• The width of the opening is 69cm.
• Internally the door has a medium visual contrast.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.
• Lighting levels were even at the time of the survey.

You are on Staffed Checkouts. Skip to the next section.

Staffed Checkouts

• The staffed checkout area is located at the rear of the store.
• The store has a designated accessible till point and payment counters.
• There is step-free level access to the staffed checkout area.

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• Designated Accessible Till Point View
  • The designated accessible till point is located to the right of the standard checkouts.
  • Customers may need to queue to use the designated accessible till point.
  • The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
• Payment Counter View
  • The payment counter surveyed is located at the rear of the store.
  • Signage is provided for the counter.
  • Signage is clearly visible with high contrasting colours.
  • The height of the counter is 92cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 75cm.
  • The card payment machine is at a height of 110cm.
  • The payment machine is moveable.
  • There is not a hearing assistance system.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Self-Service Checkouts. Skip to the next section.

Self-Service Checkouts

• The self-service checkout area is located at the rear of the store, to the left of the staffed checkouts.
• There is step-free level access to the self-service checkout area.
• The store has self-service touchscreens for basket shops.
• Lowered self-service touchscreens are available.

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• Lowered Touchscreens View
  • Lowered self-service touchscreens are available for basket shops.
  • The lowered self-service touch screen surveyed was located to the left of the exit gate.
  • The height of the lowered touchscreen display ranges from 93cm to 115cm from the floor.
  • The lowered touchscreen has the following accessibility aids: a Call for Assistance button.
  • The height of the scanner is 86cm.
  • The height of the loading area is 55cm.
  • The height of the packing area is 55cm.
  • The card payment machine is at a height of 86cm.
  • The payment machine is moveable.
  • Assistance is available at the lowered self-service touchscreen.
• Standard Touchscreens View
  • The self-service checkout surveyed was a basket shop touchscreen.
  • The height of the touchscreen display ranges from 126cm to 148cm from the floor.
  • The touchscreen has the following accessibility aids: a Call for Assistance button.
  • The height of the scanner is 86cm.
  • The height of the loading area is 55cm.
  • The height of the packing area is 55cm.
  • The card payment machine is at a height of 108cm.
  • The payment machine is moveable.
  • The receipt reader to exit is at a height of 107cm.
  • The width of the exit barrier opening is 100cm.
  • Assistance is available at the self-serve checkouts.

You are on Staffed Checkouts (Homeware). Skip to the next section.

Staffed Checkouts (Homeware)

• The staffed checkout area is located at the rear left of the store.
• The store has a designated accessible till point and payment counters.
• There is step-free level access to the staffed checkout area.

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• Designated Accessible Till Point View
  • The designated accessible till point is located to the right of the standard checkouts.
  • Customers may need to queue to use the designated accessible till point.
  • The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
• Payment Counter View
  • The payment counter surveyed is located at the rear left of the store.
  • Signage is provided for the counter.
  • Signage is clearly visible with high contrasting colours.
  • The height of the counter is 91cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 75cm.
  • The card payment machine is at a height of 110cm.
  • The payment machine is moveable.
  • There is not a hearing assistance system.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Self-Service Checkouts (Homeware). Skip to the next section.

Self-Service Checkouts (Homeware)

• The self-service checkout area is located at the rear left of the store, to the left of the Homeware staffed checkouts.
• There is step-free level access to the self-service checkout area.
• The store has self-service touchscreens for basket shops.
• Lowered self-service touchscreens are available.

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• Lowered Touchscreens View
  • Lowered self-service touchscreens are available for basket shops.
  • The lowered self-service touch screen surveyed was located to the right of the checkouts exit gate.
  • The height of the lowered touchscreen display ranges from 96cm to 118cm from the floor.
  • The lowered touchscreen has the following accessibility aids: a Call for Assistance button.
  • The height of the scanner is 86cm.
  • The height of the loading area is 55cm.
  • The height of the packing area is 55cm.
  • The card payment machine is at a height of 80cm.
  • The payment machine is moveable.
  • Assistance is available at the lowered self-service touchscreen.
• Standard Touchscreens View
  • The self-service checkout surveyed was a basket shop touchscreen.
  • The height of the touchscreen display ranges from 126cm to 148cm from the floor.
  • The touchscreen has the following accessibility aids: a Call for Assistance button.
  • The height of the scanner is 86cm.
  • The height of the loading area is 55cm.
  • The height of the packing area is 55cm.
  • The card payment machine is at a height of 113cm.
  • The payment machine is moveable.
  • The receipt reader to exit is at a height of 107cm.
  • The width of the exit barrier opening is 95cm.
  • Assistance is available at the self-serve checkouts.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Access View
  • The toilet surveyed is located through to the rear of the store.
  • The distance from the shopping centre entrance is 95m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 88cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 161cm (width) x 231cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 80cm (from the side of the toilet pan).
  • There is a spatula flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 111cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 70cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 109cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 114cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 128cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Standard Toilet Facilities. Skip to the next section.

Standard Toilet Facilities

• The male and female standard toilet facilities were surveyed.
• The toilets are located through to the rear of the store.
• The distance from the shopping centre entrance is 90m.
• The most accessible route has step-free level access.
• There is step-free level access into the toilets.
• There is pictorial signage on or near the door.
• Internally the door has a high visual contrast.
• There are ambulant toilet facilities available.
• The ambulant cubicle has a horizontal grab rail on the left.
• There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
• The wash basin has a lever mixer tap.

You are on Parent and Baby Room / Feeding Room. Skip to the next section.

Parent and Baby Room / Feeding Room

• The room surveyed is located through to the rear of the store.
• The distance from the shopping centre entrance is 90m.
• The most accessible route to the room has step-free level access.
• There is step-free level access into the room.
• There is pictorial and written text signage on or near the door.
• The door opens inwards and has a high visual contrast.
• The width of the door opening is 86cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 92cm.
• There is a wash basin, a hand dryer, a paper towel dispenser and a mirror in the room.
• The wash basin has a lever mixer tap.
• The room has a nappy/incontinence items bin.
• Seating available in the room includes: chairs without armrests.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.