Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a drop-off point.
- The name of the nearest car park is the Churchill Square Car Park.
- The nearest step-free train station is Brighton.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- All floors (floors 0 to 2) can be accessed via a standard lift, stairs and escalator.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
Parking
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located outside the main entrance, on Western Road.
- There is a dropped kerb without tactile paving from the drop-off point.
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Public Car Parks
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- There is a public car park located at the Churchill Square Shopping Centre .
- The name of the car park is the Churchill Square Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located at the front of the store.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 156cm.
- The doors have a high visual contrast.
- There is step-free level access as you enter.
Shop Floor (Floor 0)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are under 120cm.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor throughout this area.
- Some of the columns in the venue have a reflective finish.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: sofas.
Fitting Room with Adaptations (Floor 0)
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Access
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- The fitting room surveyed is located at the rear of the store.
- The fitting room surveyed is female only.
- The distance from the store entrance is 40m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is pictorial signage for the fitting room.
- The door opens outwards and has a low visual contrast.
- The width of the opening is 86cm.
- Internally the door has a low visual contrast.
- There is a locking handle.
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Dimensions and Features
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- The dimensions of the fitting room are 253cm (width) x 240cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are grab rails and dropdown rails available.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is a seat/stool available.
- The seat/chair is 48cm from the floor.
- There is no assistance bell.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There are three coat hooks.
- The coat hook is 116cm from the floor.
- The walls and floor have a high visual contrast.
Standard Fitting Room (Floor 0)
- The fitting room surveyed is located at the rear of the store.
- The fitting room surveyed is female only.
- The distance from the store entrance is 40m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 79cm.
- The following is available in the fitting room: a mirror, a coat hook and a bench seat.
Checkouts (Floor 0)
- The checkout area is located at the right side of the store.
- There is step-free level access to the checkout area.
- The venue has a designated accessible till point and standard checkouts.
- The designated accessible till point is located at the left end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a portable payment machine and a hearing assistance system.
- The queue width for the main checkouts is under 120cm and the width at each turn is under 150cm.
- The height of the payment counter is 90cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
Lift
- The lift surveyed is located to the left from the store entrance .
- The distance from the store entrance is 10m.
- The most accessible route to the lift has step-free level access.
- All floors (floors 0 to 2) are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast and tactile markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 140cm.
- The internal dimensions of the lift are 168cm (width) x 228cm (depth).
- The internal lift control buttons have a high visual contrast and tactile markings.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, a mirror to aid reversing and a list of floor services/facilities.
Escalators
- The escalators surveyed are located at the left side of the store.
- All floors (floors 0 to 2) are accessed by escalators.
- The escalator steps are unmarked.
- The foot (bottom) and head (top) of the escalators are clearly marked.
Stairs
- The stairs surveyed are located immediately to the left from the store entrance .
- All floors (floors 0 to 2) can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
Shop Floor (Floor 1)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are under 120cm.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor throughout this area.
- Some of the columns in the venue have a reflective finish.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: sofas and benches.
Fitting Room with Adaptations (Floor 1)
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Access
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- The fitting room surveyed is located ahead then to the right from the lift.
- The fitting room surveyed is for any gender.
- The distance from the lift is 25m.
- The most accessible route to the fitting room has step-free level access and narrow walkways.
- There is step-free level access into the fitting room.
- There is pictorial signage for the fitting room.
- The door opens outwards and has a low visual contrast.
- The width of the opening is 87cm.
- Internally the door has a low visual contrast.
- There is a lever twist lock.
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Dimensions and Features
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- The dimensions of the fitting room are 220cm (width) x 200cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are grab rails and dropdown rails available.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is a seat/stool available.
- The seat/chair is 47cm from the floor.
- There is no assistance bell.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There are three coat hooks.
- The coat hook is 117cm from the floor.
- The walls and floor have a high visual contrast.
Standard Fitting Room (Floor 1)
- The fitting room surveyed is located ahead then to the right from the lift.
- The fitting room surveyed is for any gender.
- The distance from the lift is 20m.
- The most accessible route to the fitting room has narrow walkways and step-free level access.
- There is step-free level access into the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 79cm.
- The following is available in the fitting room: a mirror, a coat hook and a bench seat.
Checkouts (Floor 1)
- The checkout area is located to the right from the lift.
- There is step-free level access to the checkout area.
- The venue has standard checkouts and a designated accessible till point.
- The designated accessible till point is located at the right end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a knee recess, a portable payment machine and a hearing assistance system.
- The queue width for the main checkouts is under 120cm and the width at each turn is under 150cm.
- The height of the payment counter is 90cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
Shop Floor (Floor 2)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- There is a high visual contrast between the shelving and floor throughout this area.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: benches.
Checkouts (Floor 2)
- The checkout area is located to the left from the lift, at the back of the store.
- There is step-free level access to the checkout area.
- The venue has a designated accessible till point and standard checkouts.
- The designated accessible till point is located at the left end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a knee recess, a portable payment machine and a hearing assistance system.
- The queue width for the main checkouts is under 120cm and the width at each turn is under 150cm.
- The height of the payment counter is 90cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
