You are on Overview. Skip to the next section.

Overview

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• About View
  • View information on opening times
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The name of the nearest car park is Vineyard Street.
  • View information on Vineyard Street (opens new tab) .
  • The nearest train station is Colchester Town.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Floors 0 and 1 can be accessed via a standard lift, stairs and escalator.
  • There are no toilet facilities.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • There is a water bowl available for assistance dogs.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Car Parks View
  • There is a public car park located in Vineyard Street.
  • The name of the car park is Vineyard Street.
  • Designated Blue Badge parking bays are available in the car park.

You are on Entrance (Culver Street East). Skip to the next section.

Entrance (Culver Street East)

• This entrance is located on Culver Street East, in the Lion Walk Shopping Centre.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 128cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Culver Walk). Skip to the next section.

Entrance (Culver Walk)

• This entrance is located on Culver Walk, in the Lion Walk Shopping Centre.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 116cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is step-free level access as you enter.

You are on Shop Floor (Floor 0). Skip to the next section.

Shop Floor (Floor 0)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is no (or very little) background noise.
• Signage is provided.
• The colour, design and typeface of signs is not consistent throughout.

You are on Fitting Room with Adaptations (Floor 0). Skip to the next section.

Fitting Room with Adaptations (Floor 0)

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• Access View
  • The fitting room surveyed is located on the right side of floor 0.
  • The fitting room surveyed is for any gender.
  • The distance from the Culver Walk entrance is 38m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is pictorial and numbered signage for the fitting room.
  • The door opens outwards and has a low visual contrast.
  • The width of the opening is 86cm.
  • Internally the door has a low visual contrast.
  • There is a lever twist lock.
• Dimensions and Features View
  • The dimensions of the fitting room are 241cm (width) x 213cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and dropdown rails available.
  • The grab rails have a high visual contrast.
  • The dropdown rails have a high visual contrast.
  • There is a seat/stool available.
  • The seat/chair is 47cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 106cm and 141cm from the floor.
  • The walls and floor visual contrast varies between low and high.

You are on Standard Fitting Room (Floor 0). Skip to the next section.

Standard Fitting Room (Floor 0)

• The fitting room surveyed is located on the right side of floor 0.
• The fitting room surveyed is for any gender.
• The distance from the Culver Walk entrance is 38m.
• The most accessible route to the fitting room has step-free level access.
• There is step-free level access into the fitting room.
• There is a curtain opening to access the fitting room.
• The width of the opening is 80cm.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.

You are on Checkouts (Floor 0). Skip to the next section.

Checkouts (Floor 0)

• The checkout area is located at the rear of floor 0 as you enter from the Culver Walk entrance.
• There is step-free level access to the checkout area.
• The venue has a designated accessible till point and standard checkouts.
• The designated accessible till point is located at the right end of the checkouts.
• If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
• The designated accessible till point has signage, a knee recess, a portable payment machine and a hearing assistance system.
• The queue width for the main checkouts is at least 150cm and the width at each turn is under 150cm.
• The height of the payment counter is 90cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located on the left wall after you enter from the Culver Walk entrance.
• The distance from the Culver Walk entrance is 22m.
• The most accessible route to the lift has step-free level access.
• Floors 0 and 1 are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a low colour contrast and tactile markings.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 150cm.
• The internal dimensions of the lift are 188cm (width) x 202cm (depth).
• The internal lift control buttons have a low visual contrast and tactile markings.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a list of floor services/facilities and a visual floor indicator.
• There are other lifts available at this location which are of a similar size.

You are on Escalators. Skip to the next section.

Escalators

• The escalators surveyed are located on the far wall as you enter from the Culver Walk entrance.
• Floors 0 and 1 are accessed by escalators.
• The escalator steps are clearly marked.
• The foot (bottom) and head (top) of the escalators are clearly marked.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located in the far right corner as you enter from the Culver Walk entrance.
• Floors 0 and 1 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps have some clear markings and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm and 45cm.

You are on Shop Floor (Floor 1). Skip to the next section.

Shop Floor (Floor 1)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is no (or very little) background noise.
• Signage is provided.
• The colour, design and typeface of signs is not consistent throughout.

You are on Fitting Room with Adaptations (Floor 1). Skip to the next section.

Fitting Room with Adaptations (Floor 1)

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• Access View
  • The fitting room surveyed is located on floor 1, in the far right corner after you exit the lift.
  • The fitting room surveyed is for any gender.
  • The distance from the lift is 22m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is pictorial and numbered signage for the fitting room.
  • The door opens outwards and has a low visual contrast.
  • The width of the opening is 86cm.
  • Internally the door has a low visual contrast.
  • There is a lever twist lock.
• Dimensions and Features View
  • The dimensions of the fitting room are 236cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and dropdown rails available.
  • The grab rails have a high visual contrast.
  • The dropdown rails have a high visual contrast.
  • There is a seat/stool available.
  • The seat/chair is 46cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 105cm and 140cm from the floor.
  • The walls and floor visual contrast varies between low and high.

You are on Standard Fitting Room (Floor 1). Skip to the next section.

Standard Fitting Room (Floor 1)

• The fitting room surveyed is located on floor 1, in the far right corner after you exit the lift.
• The fitting room surveyed is for any gender.
• The distance from the lift is 22m.
• The most accessible route to the fitting room has step-free level access.
• There is step-free level access into the fitting room.
• There is a curtain opening to access the fitting room.
• The width of the opening is 80cm.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.

You are on Checkouts (Floor 1). Skip to the next section.

Checkouts (Floor 1)

• The checkout area is located on floor 1, to the left after you exit the lift.
• There is step-free level access to the checkout area.
• The venue has a designated accessible till point and standard checkouts.
• The designated accessible till point is located at the right end of the checkouts.
• If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
• The designated accessible till point has signage, a knee recess, a portable payment machine and a hearing assistance system.
• The queue width for the main checkouts is under 120cm and the width at each turn is under 150cm.
• The height of the payment counter is 90cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.