Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Primark - Cwmbran

Cwmbran Shopping Centre, General Rees Square, Cwmbran , NP44 1AH

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located next to the shopping centre.
    • The name of the car park is Llywelyn car park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located at the front of the store.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 131cm.
  • The doors have a high visual contrast.
  • There is step-free level access as you enter.

Shop Floor (Floor 0)

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are under 120cm.
  • The flooring is shiny.
  • The visual contrast between the shelving and floor varies between low and high.
  • Some of the columns in the venue have a reflective finish.
  • There is background noise which varies depending on the time of day.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available on this floor includes: benches.

Fitting Room with Adaptations (Floor 0)

  • Access View
    • The fitting room surveyed is located at the rear of floor 0.
    • The fitting room surveyed is for any gender.
    • The distance from the store entrance is 49m.
    • The most accessible route to the fitting room has step-free level access.
    • There is step-free level access into the fitting room.
    • There is pictorial signage for the fitting room.
    • The door opens outwards and has a medium visual contrast.
    • The width of the opening is 87cm.
    • Internally the door has a medium visual contrast.
    • There is a locking handle.
  • Dimensions and Features View
    • The dimensions of the fitting room are 196cm (width) x 219cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are grab rails and dropdown rails available.
    • The grab rails have a high visual contrast.
    • The dropdown rails have a high visual contrast.
    • There is a seat/stool available.
    • The seat/chair is 48cm from the floor.
    • There is an assistance bell at a suitable height for a wheelchair user.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There are multiple coat hooks.
    • The coat hooks are 105cm and 166cm from the floor.
    • The walls and floor have a medium visual contrast.

Standard Fitting Room (Floor 0)

  • The fitting room surveyed is located at the rear of floor 0.
  • The fitting room surveyed is for any gender.
  • The distance from the store entrance is 57m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • The door opens inwards and has a medium visual contrast.
  • The width of the opening is 70cm.
  • Internally the door has a medium visual contrast.
  • The following is available in the fitting room: a mirror, a coat hook and a bench seat.

Checkouts (Floor 0)

  • The checkout area is located on the right as you enter the store.
  • There is step-free level access to the checkout area.
  • The venue has a designated accessible till point, self-serve touchscreens and standard checkouts.
  • The designated accessible till point is located at the right end of the checkouts.
  • If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
  • The designated accessible till point has signage, a knee recess and a portable payment machine.
  • The queue width for the main checkouts is between 120cm and 150cm and there is no need to turn.
  • The height of the payment counter is 90cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
  • The height of the self-serve touchscreen display ranges from 128cm to 145cm from the floor.
  • The touchscreen has the following accessibility aids: screen shrink and a call for assistance button.
  • When made accessible the height of the self-serve touchscreen display ranges from 100cm to 118cm from the floor.
  • The scanners for the self-serve checkouts are at a suitable height for a wheelchair user.
  • The payment machines for the self-serve checkouts are at a suitable height for a wheelchair user.
  • The packing areas for the self-serve checkouts are not at a suitable height for a wheelchair user.
  • Assistance is available at the self-serve checkouts.
  • The receipt reader to exit is at a height of 107cm.
  • The width of the exit barrier opening is 98cm.

Lift

  • The lift surveyed is located on the left after entering the store.
  • The distance from the store entrance is 33m.
  • The most accessible route to the lift has step-free level access.
  • Floors 0 and 1 are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 141cm.
  • The internal dimensions of the lift are 166cm (width) x 220cm (depth).
  • The internal lift control buttons have tactile markings, a low visual contrast and Braille markings.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a mirror to aid reversing, a visual floor indicator, an audible announcer and a hearing assistance alarm system.

Escalators

  • The escalators surveyed are located ahead as you enter the store.
  • Floors 0 and 1 are accessed by escalators.
  • The escalator steps are unmarked.
  • The foot (bottom) and head (top) of the escalators are clearly marked.

Stairs

  • The stairs surveyed are located on the left after entering the store.
  • Floors 0 and 1 can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.

Shop Floor (Floor 1)

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are under 120cm.
  • The flooring is shiny.
  • The visual contrast between the shelving and floor varies between low and high.
  • Some of the columns in the venue have a reflective finish.
  • There is background noise which varies depending on the time of day.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available on this floor includes: benches.

Checkouts (Floor 1)

  • The checkout area is located on the far side of the shop floor from the lift.
  • There is step-free level access to the checkout area.
  • The venue has self-serve touchscreens and a designated accessible till point.
  • The designated accessible till point is located on the right end of the self-service touchscreens.
  • If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
  • The designated accessible till point has signage, a knee recess and a portable payment machine.
  • The queue width for the main checkouts is under 120cm and there is no need to turn.
  • The height of the payment counter is 91cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
  • The height of the self-serve touchscreen display ranges from 126cm to 145cm from the floor.
  • The touchscreen has the following accessibility aids: a call for assistance button.
  • The scanners for the self-serve checkouts are at a suitable height for a wheelchair user.
  • The payment machines for the self-serve checkouts are at a suitable height for a wheelchair user.
  • The packing areas for the self-serve checkouts are not at a suitable height for a wheelchair user.
  • Assistance is available at the self-serve checkouts.
  • The receipt reader to exit is at a height of 107cm.
  • The width of the exit barrier opening is 98cm.