Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Markets.
- View information on Doncaster Council (opens new tab) .
- The nearest train station is Doncaster.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is no seating available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located off Market Road.
- The name of the car park is Markets.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Main)
- This entrance is located at the front of the store.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 142cm.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Shop Floor (Floor 0)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- The majority of product aisle widths are under 120cm.
- Some flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- Some of the columns in the venue have a reflective finish.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is not consistent throughout.
- Seating available on this floor includes: stools.
Fitting Room with Adaptations (Floor 0)
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Access
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- The fitting room surveyed is located to the rear left hand corner of the store.
- The fitting room surveyed is female only.
- The distance from the main entrance is 45m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is pictorial, written text and numbered signage for the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 230cm.
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Dimensions and Features
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- The dimensions of the fitting room are 230cm (width) x 116cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are grab rails and dropdown rails available.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is a seat/stool available.
- The seat/chair is 45cm from the floor.
- There is no assistance bell.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There are multiple coat hooks.
- The coat hooks are 110cm and 143cm from the floor.
- The walls and floor visual contrast varies between low and high.
Standard Fitting Room (Floor 0)
- The fitting room surveyed is located to the rear left hand corner of the store.
- The fitting room surveyed is female only.
- The distance from the main entrance is 45m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 98cm.
- The following is available in the fitting room: a mirror, a coat hook and a bench seat.
Checkouts (Floor 0)
- The checkout area is located straight ahead at the rear of the store.
- There is step-free level access to the checkout area.
- The venue has standard checkouts and a designated accessible till point.
- The designated accessible till point is located on the left end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a knee recess, a lowered counter, a portable payment machine and a hearing assistance system.
- The queue width for the main checkouts is at least 150cm and the width at each turn is at least 150cm.
- The height of the payment counter is 102cm.
- There is a lowered section at the counter.
- The height of the lowered section is 78cm.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
Lift
- The lift surveyed is located beyond the main entrance to the right.
- The distance from the main entrance is 26m.
- The most accessible route to the lift has step-free level access.
- All floors (floors -1 to 3/staff area) are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low colour contrast and tactile markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 140cm.
- The internal dimensions of the lift are 170cm (width) x 215cm (depth).
- The internal lift control buttons have a medium visual contrast and tactile markings.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
Stairs
- The stairs surveyed are located beyond the main entrance to the right.
- All floors (floors -1 to 3/staff area) can be accessed by these stairs.
- There are 17 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
Escalators
- The escalators surveyed are located beyond the main entrance to the left.
- All floors (floors -1 to 1) are accessed by escalators.
- The escalator steps are unmarked.
- The foot (bottom) and head (top) of the escalators are clearly marked.
Shop Floor (Floor 1)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- The majority of product aisle widths are under 120cm.
- Some flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- Some of the columns in the venue have a reflective finish.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is not consistent throughout.
- Seating available on this floor includes: stools.
Fitting Room with Adaptations (Floor 1)
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Access
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- The fitting room surveyed is located beyond the lift and to the left.
- The fitting room surveyed is for any gender.
- The distance from the lift is 24m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is pictorial signage for the fitting room.
- The door opens outwards and has a low visual contrast.
- The width of the opening is 97cm.
- Internally the door has a low visual contrast.
- There is a locking handle.
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Dimensions and Features
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- The dimensions of the fitting room are 240cm (width) x 245cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are grab rails and dropdown rails available.
- The grab rails have a high visual contrast.
- The dropdown rail has a high visual contrast.
- There is a seat/stool available.
- The seat/chair is 45cm from the floor.
- There is no assistance bell.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There are multiple coat hooks.
- The coat hooks are 107cm and 140cm from the floor.
- The walls and floor visual contrast varies between low and high.
Standard Fitting Room (Floor 1)
- The fitting room surveyed is located beyond the lift to the left.
- The fitting room surveyed is for any gender.
- The distance from the lift is 24m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 120cm.
- The following is available in the fitting room: a mirror, a coat hook and a bench seat.
Checkouts (Floor 1)
- The checkout area is located beyond the lift to the right.
- There is step-free level access to the checkout area.
- The venue has standard checkouts and a designated accessible till point.
- The designated accessible till point is located on the right end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
- The queue width for the main checkouts is at least 150cm and the width at each turn is at least 150cm.
- The height of the payment counter is 102cm.
- There is a lowered section at the counter.
- The height of the lowered section is 78cm.
- There is not a hearing assistance system.
Shop Floor (Floor -1)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are under 120cm.
- Some flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- Some of the columns in the venue have a reflective finish.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is not consistent throughout.
- Seating available on this floor includes: stools.
Checkouts (Floor -1)
- The checkout area is located beyond the lift to the left.
- There is step-free level access to the checkout area.
- The venue has standard checkouts and a designated accessible till point.
- The designated accessible till point is located on the right the end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
- The queue width for the main checkouts is at least 150cm and the width at each turn is at least 150cm.
- The height of the payment counter is 102cm.
- There is a lowered section at the counter.
- The height of the lowered section is 78cm.
- There is not a hearing assistance system.
