You are on Overview. Skip to the next section.

Overview

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• About View
  • View information on opening times
• Parking and Public Transport View
  • There is a public car park nearby.
  • The name of the nearest car park is Overgate Shopping Centre Car Park.
  • View information on Overgate Shopping Centre Car Park (opens new tab) .
  • The nearest train station is Dundee.
  • The nearest bus station is Dundee Bus Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Floors 0 and 1 can be accessed via a standard lift, stairs and escalator.
  • There are no toilet facilities.
• Getting Help and Assistance View
  • There is seating available.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street designated Blue Badge parking and standard parking is available.
  • The on-street designated Blue Badge parking bays are located Chrichton Street.
  • The Blue Badge bays are clearly marked and signposted.
• Public Car Parks View
  • There is a public car park located off Bank Street.
  • The name of the car park is Overgate Shopping Centre Car Park.
  • Designated Blue Badge parking bays are available in the car park.

You are on Entrance (High Street). Skip to the next section.

Entrance (High Street)

• This entrance is located at the front of the store on the High Street.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 137cm.
• The doors have a medium visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Overgate Shopping Centre - Floor 0). Skip to the next section.

Entrance (Overgate Shopping Centre - Floor 0)

• This entrance is located at the side of the store, from the Overgate Lower Mall.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is an opening without doors.
• The width of the opening is 450cm.
• There is step-free access via slope as you enter.
• The slope has a slight gradient.
• The ramp is over 150cm wide with handrails on both sides.

You are on Shop Floor (Floor 0). Skip to the next section.

Shop Floor (Floor 0)

• There is step-free level access throughout all areas.
• The following areas have step-free access via ramps or slopes: some displays on the Overgate Shopping Centre ground floor entrance slope.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are under 120cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is no (or very little) background noise.
• Signage is provided.
• The colour, design and typeface of signs is not consistent throughout.
• Seating available on this floor includes: benches.

You are on Fitting Room with Adaptations (Floor 0). Skip to the next section.

Fitting Room with Adaptations (Floor 0)

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• Access View
  • The fitting room surveyed is located to the left of floor 0.
  • The fitting room surveyed is female only.
  • The distance from the High Street entrance is 75m.
  • The most accessible route to the fitting room has step-free level access and narrow walkways.
  • There is step-free level access into the fitting room.
  • There is no signage for the fitting room.
  • There is a curtain opening to access the fitting room.
  • The width of the opening is 119cm.
  • There is a hook lock.
• Dimensions and Features View
  • The dimensions of the fitting room are 135cm (width) x 258cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and dropdown rails available.
  • The grab rails have a medium visual contrast.
  • The dropdown rails have varying visual contrasts.
  • There is a wall mounted chair available.
  • The seat/chair is 48cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is one coat hook.
  • The coat hook is 143cm from the floor.
  • The walls and floor have a medium visual contrast.

You are on Standard Fitting Room (Floor 0). Skip to the next section.

Standard Fitting Room (Floor 0)

• The fitting room surveyed is located to the left of floor 0.
• The fitting room surveyed is female only.
• The distance from the High Street entrance is 65m.
• The most accessible route to the fitting room has step-free level access.
• There is step-free level access into the fitting room.
• There is a curtain opening to access the fitting room.
• The width of the opening is 81cm.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.
• Gender neutral fitting rooms are available on the 1st floor.

You are on Checkouts (Floor 0). Skip to the next section.

Checkouts (Floor 0)

• The checkout area is located to the right of the store.
• There is step-free level access to the checkout area.
• The venue has standard checkouts and a designated accessible till point.
• The designated accessible till point is located to the right end of the checkouts.
• If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
• The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
• The queue width for the main checkouts is under 120cm and the width at each turn is under 150cm.
• The height of the payment counter is 102cm.
• There is a lowered section at the counter.
• The height of the lowered section is 78cm.
• The counter has glazed screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is not a hearing assistance system.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the right of the store, beyond the checkouts.
• The distance from the High Street entrance is 60m.
• The most accessible route to the lift has step-free level access.
• Floors 0 and 1 are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 117cm.
• The internal dimensions of the lift are 129cm (width) x 140cm (depth).
• The internal lift control buttons have tactile markings, a high visual contrast and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.

You are on Escalators. Skip to the next section.

Escalators

• The escalators surveyed are located to the left as you enter from High Street.
• Floors 0 and 1 are accessed by escalators.
• The escalator steps are unmarked.
• The foot (bottom) and head (top) of the escalators are clearly marked.

You are on Entrance (Customer Stairs). Skip to the next section.

Entrance (Customer Stairs)

• This entrance is located at the rear left of the store.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors open away from you.
• The width of the opening is 172cm.
• The doors have a low visual contrast.
• There is a second set of double manual doors.
• The second set of doors open away from you.
• The width of the opening is 172cm.
• The second set of doors have a low visual contrast.
• There is stepped access as you enter.
• There are 3 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 20cm.
• The depth of the steps is between 30cm and 45cm.
• There is a similar set of double doors at the top of the stairs on the first floor.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the rear left of the store.
• Ground and first floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.

You are on Entrance (Overgate Shopping Centre - Floor 1). Skip to the next section.

Entrance (Overgate Shopping Centre - Floor 1)

• This entrance is located at the side of the store, from the Overgate Upper Mall.
• The entrance area is clearly signed.
• There is step-free access via slope at the entrance.
• The ramp has a steep gradient.
• The ramp is over 150cm wide with handrails on both sides.
• The ramp bypasses the steps.
• There are 4 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The step markings are not clearly visible.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• There is an opening without doors.
• The width of the opening is 468cm.
• There is step-free access via slope as you enter.
• The slope has a steep gradient.
• The ramp is over 150cm wide with no handrails.

You are on Shop Floor (Floor 1). Skip to the next section.

Shop Floor (Floor 1)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are under 120cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is no (or very little) background noise.
• Signage is provided.
• The colour, design and typeface of signs is not consistent throughout.
• Seating available on this floor includes: benches and stools.

You are on Checkouts (Floor 1). Skip to the next section.

Checkouts (Floor 1)

• The checkout area is located on floor 1, to the left from the lift.
• There is step-free level access to the checkout area.
• The venue has standard checkouts and a designated accessible till point.
• The designated accessible till point is located to the right end of the checkouts.
• If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
• The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
• The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
• The height of the payment counter is 102cm.
• There is a lowered section at the counter.
• The height of the lowered section is 78cm.
• The counter has glazed screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is not a hearing assistance system.